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The Westin Riverwalk, San Antonio

4,142 reviews
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Traveller (889)
Room & Suite (432)
Dining (78)
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“eugene schlaff”(106 reviews)
“zocca restaurant”(101 reviews)
“the river”(447 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from The Westin Riverwalk, San Antonio
Special Offer: Breakfast for 2 Included
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,142)Write a Review
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2,795
857
239
106
64
Show reviews that mention
All reviewseugene schlaffzocca restaurantthe riverjr vasquezheavenly bedcorner suiteroom servicebeautiful hotelvalet parkingconvention centerriverwalkconciergespgconferenceassociatealamobalconies
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1 - 5 of 4,061 reviews
Reviewed 2 days ago

How to explain how interesting this hotel is and its location. To begin it's located on the River walk, a must see for anyone visiting this beautiful city. Make yourself some time to see and walk thru this attraction. If you can book a River...More

Thank Juan Gabriel T
Response from GBNCM, General Manager at The Westin Riverwalk, San AntonioResponded yesterday

Hello Juan Gabriel, Thank you for the kind review! I am happy to hear that you enjoyed your time with us. We hope to see you back soon! Reed Randolph, GM

Hotel's Favourite
Reviewed 26 October 2017

I absolutely enjoyed my stay at the Westin River Walk. I was here for a conference and every detail of my stay was perfect. Check-in was quick and a breeze--Martin was incredibly friendly and expedient. My room was beautiful and spacious. Any request I made...More

1  Thank Michael J
Response from GBNCM, General Manager at The Westin Riverwalk, San AntonioResponded 4 weeks ago

Hello Michael, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as our staff member, Martin, the room and the lunch, catered by...More

Reviewed 2 days ago via mobile

The lobby was so beautifully decorated for Christmas and the valet / door staff was super attentive. I felt like a VIP just walking in. I am still getting over a cold so I was standing at the front desk kind of hanging on just...More

Thank indigo6779
Reviewed 5 days ago

The room was fine, the view was good. But our experiences with checking-in was disappointing. We couldn't check-in one of our rooms until 4:30 pm, and when we got it we got the wrong kind of room for the first time. The second room was...More

Thank Wei-Ting L
Response from roomsdirector1167, Manager at The Westin Riverwalk, San AntonioResponded 2 days ago

Dear Wei-Ting L, Thank you for completing this review on your recent experience as our guest. We are truly very sorry that we failed to meet your expectations while here. Your concerns have been shared with the front office team and we have emphasized the...More

Reviewed 6 days ago via mobile

The Westin Riverwalk has EXCELLENT costumer Service (I would give 5 stars for customer service from front desk, Maintenance, and maid service), but I cannot give them an overall 5 Star. This is a very nice hotel but there is nothing at this hotel that...More

Thank Belinda G
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Traveller (889)
Room & Suite (432)
Dining (78)
Pool & Beach (45)
Hotel & Grounds (576)
Bathroom (53)
Business Centre & Event Rooms (17)
Family and Play Areas (8)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Heated pool
Outdoor pool
Details
Price range
USD 155 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Spa Hotel in San Antonio
#5 Luxury Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 155 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Spa Hotel in San Antonio
#5 Luxury Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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