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This was a great spot on the Riverwalk. The staff was great, Israel had some great recommendations for places to eat. For the price, the bed seemed sub-par (super firm), and I woke up with a sore back. It didn't help that we were woken...More
1 Thank GregoryA
Response from Tracie A, Public Relations Manager at Hilton Palacio del RioResponded yesterday
Thank you for choosing to stay with us and taking time to write a review. Your comments are appreciated and will be shared with our team.
Please accept our apologies for the noise and your sore back. This is not typical of a...More
Room was clean, well appointed. King bed. Great sheets. Small refrigerator in the room. Toilet had push buttons versus handle to flush based on water usage needs. Thought that another or extra towel would have been nice to have. There were two towels, so enough,...More
3 Thank TravelerSJT
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 26 December 2017
Thank you for choosing to celebrate with us. We appreciate you taking time to write a review. Your compliments are appreciated and will be shared with our team members.
We appreciate your comments about our unique elevator system. Our hotel was the first...More
Historic hotel right on the riverwalk! We had a room on the 20th floor that looked over the riverwalk and it was nice to sit outside on the balcony to enjoy the view. The rooms were pretty standard for Hilton - nice but nothing special. ...More
We stayed at the Palacio del Rio this past weekend. It’s been about 15 years since my spouse and I have stayed at this property. We always liked the location on the Riverwalk with the Alamo, River Center Mall, and many restaurants in easy walking...More
Excellent hotel with spacious and clean rooms. The staff is very friendly and helpful. There is a second elevator that will take you directly to the River Walk. Great location. It is a 7 minute walk to the convention center.
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and demand. Download their app, create a profile with credit card information, and enter your destination. The app will give you the price, description of the vehicle, driver's name and wait time. If I were doing it again... it would be UBER all the way!