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Hilton Palacio del Rio

200 South Alamo Street, San Antonio, TX 78205
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • River Walk
    0.3 km
  • 4 star hotel
  • Pool
Reviewed yesterday
Restaurant Palacio del Rio
Amazing staff, very friendly and kind. Always there to offer the... more
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2,528 Reviews from our TripAdvisor Community

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Showing 2,486: English reviews
Basel, Switzerland
Reviewed yesterday NEW

Amazing staff, very friendly and kind. Always there to offer the best service. Very nice food, large variety. Very good experience. Thank you Pilar, Rosa, and the rest of the staff to make it so familiar.

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Helpful?
Thank soniawillcox
Houston, Texas
Reviewed 2 days ago NEW

What nice hotel! Our first experience with the elevator with the selection key pad located outside of the elevator door. We had to get use to that. The decor was Beautiful. The Orange, "POP!" was Beautiful! The trip was Family- Club Volleyball 🏐

Review collected in partnership with Hilton Hotels & Resorts
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Thank ESCLJM
Bellingham, Washington
Reviewed 2 days ago NEW

This facility is close to everything. Convention center, River Walk, downtown shopping, good restaurants, and sightseeing/tourist activities too! Couple that with the excellent service of the staff - courteous, professional, and customer oriented, as well as just plain friendly - and it makes a winning combination. Prices were a bit high, but I think you get what you pay for,...

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Thank kllr1020
Reviewed 2 days ago NEWvia mobile

Maria C makes the best hollandaise on this planet . I eat all over this planet and it is really difficult to find restaurants that make a good hollandaise never mind a great one . Thank you Maria C and Shannon my waitress for a great way to start my day.

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Thank Alienstark
Reviewed 3 days ago NEW

Great, service oriented staff for large convention. The hotel was well kept, and room service was impeccable. The food was very good and delivered promptly, and Pilar took good care of me while I was working from my room

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Thank Connie H
Chicago, Illinois
Reviewed 1 week ago

I attended a PPA conference in San Antonio and the Hilton was just what I needed. It was about a 5-10 min walk to the Convention center. I was able to pick up a WSJ or USA Today in the lobby on my way out. The rooms were clean and quiet. I think the biggest benefit was the lower lobby...

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Thank DDPage33
Houston, Texas
Reviewed 1 week ago

I have been to San Antonio numerous times for business and personal trips, but there are other nicer hotels to stay at. The rooms have a fresh look despite the hotels exterior being somewhat drab looking. The lobby is small, and bar is okay. If you are looking for a convenient location to the River Walk and the convention center...

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Thank Texspike
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Texspike, Thank you for choosing to stay with us on your most recent visit to San Antonio! Being that we just completed our $35M renovation a few years ago, it is wonderful to hear that you found our redesigned guest rooms. In regards to parking in downtown San Antonio, you will notice that most hotels directly on the River...

Rochester, New York
Reviewed 1 week ago

The Hotel is located right on the river and have rooms that overlook it. The hotel itself has some areas where it is showing it age but overall it was clean and comfortable. The food they served for the conference I was at was very good. I also ate dinner a few nights at the sports bar on the river...

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Thank HFFD
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear HFFD, We are so thankful for your recommendation! Providing you with a 5-star stay is always our goal, and we would love to know what areas of the hotel you felt were showing age. Being that we recently completed a massive $35M renovation in 2013, maintaining the facilities is of premier concern. With you assistance, we will host you...

SAn Antonio, United States
Reviewed 1 week ago

Location Location Location. Right by the canal, walking distance to everywhere. Very clean and easy access from Airport. less than 10 mins from the Alamo. Came on a business trip and loved the place. Will recommend as a great holiday spot.

Review collected in partnership with Hilton Hotels & Resorts
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Thank devaroobinic
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Devarobbinic, It is wonderful to hear of how much you enjoyed our premier location, directly on the River Walk! Being in such a central position, we are also just steps from Southtown, a short ride to The Pearl and of course, the most service-oriented hotel on the River Walk. We hope to welcome you back for a personal trip,...

Richmond, Texas
Reviewed 1 week ago

The breakfast was great and made better by the friendliness of the waiter Mr Anthony. A great way to start your day with a good breakfast and people who want to help you. That was nice! The entire holel staff was very nice. The staff of this hotel seemed to enjoy their jobs and therefore treated us very well as...

Review collected in partnership with Hilton Hotels & Resorts
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Thank True Q
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear True Q., We believe that your first meal of the day is the most important, and it is apparent that Anthony is living proof of how our team is always striving to exceed expectations. Whether you are staying for one night or one week, your comfort matters - just as you experienced. When you love what you do, it...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 

Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $318 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
Reservation Options:
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Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio San Antonio, Texas
Hotel Style:
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#25 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palacio del Rio staff and other travellers.
27 questions
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Minnesota
5 months ago
9 days ago
Huntsville, Texas, United States
24 days ago
Tampa, Florida
Findlay, Ohio

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Questions? Get answers from Hilton Palacio del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the River Walk view from my room.”
 of 5 bubbles kllr1020, 22 Jan 2017 | Read review
“Get a room on the River Side if vacationing (bit more money), if conference where you aren't in the room, don't bother.”
 of 5 bubbles DDPage33, 17 Jan 2017 | Read review
“Avoid the convention center side (west) for 2017 as their is a big project under construction.”
 of 5 bubbles Texspike, 17 Jan 2017 | Read review
“King room over Riverwalk”
 of 5 bubbles paulajI8609NG, 12 Jan 2017 | Read review
“Suites are roomy and sunny”
 of 5 bubbles , 11 Jan 2017 | Read review
5 of 5