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Howard Johnson Inn & Suites San Antonio Near at&T Center

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Howard Johnson Inn & Suites San Antonio Near at&T Center
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283 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Inn & Suites San Antonio Near at&T Center
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Showing 271: English reviews
Mexico City, Mexico
1 review
Reviewed 3 August 2016

i make a reservation by hotels.com, whe i arrive the hotel give a regular room,not the junior suite i pay, i try cancel the reservation whitout succes, the hotel is not clean, the wifi dosnt works, the area is very dangerous i never come back. the pictures show by hotels.com are a big lies and fraud.

Review collected in partnership with Howard Johnson

Helpful?
Thank carloscS4508XX
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our... More 

Ohio
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 July 2016

The room were claen and nice a c cold but staff very rude no towels in the moring took 2 hours to get towels i spoke to rob desk clerk and he git mad cuase i wanted towels

Review collected in partnership with Howard Johnson

Helpful?
Thank ohiotraveler2525
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements. More 

Springtown, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2016

Very kind and friendly staff! Very clean and comfortable room. We had an issue upon checking in with the room being different than we first thought, and the manager immediately helped us resolve the issue for an additional charge per night. The 2 King Suite was exactly what my family of 5 needed to be comfortable for a week and... More 

Review collected in partnership with Howard Johnson

Helpful?
1 Thank kaniethag
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are excited to share this wonderful review with our hardworking staff, and we thank you for... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2016

Had I known there was no elevator I would not have booked at this hotel. Lots of construction. Refrigerator cracked, ice machine not working. Staff was very nice.

Review collected in partnership with Howard Johnson

Helpful?
1 Thank alicialY5692CT
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for sharing the details about your recent visit. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve. More 

El Paso, Texas
1 review
Reviewed 8 July 2016

Hi I have had the worst experience of my life in your hotels, the pictures shared speaks by themselves. I opened two cases with Wyndham (I was at the Howard Johnson and I got transferred to the micro-hotel where the things went worst), the only response I got is that I must have to speak with the manager which I... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank markovm2016
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry for the disturbance that pest alert caused. Orkin Pest Control has inspected the room thoroughly and could not find any evidence of bedbugs or any other pest. They have treated with heat treatment to... More 

Rome, Italy
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 July 2016

HoJo's haven't been contemporary for 30 years now. We just needed a place to sleep for an overnight stay and this filled the bill. The sheets were approx 140 count, all the hardware was dated, fixtures and faucets, too. We spent 94 bucks and spent the night, leaving early the next AM. Location was poor with construction the past 20-30... More 

Review collected in partnership with Howard Johnson

Helpful?
1 Thank guy m
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We hope to see you again and that you'll finally be truly impressed with our improvements. More 

Mexico City, Mexico
1 review
Reviewed 1 July 2016

The room has The necesary to stay, is clean, The bathroom is functional The blankets are clear

Review collected in partnership with Howard Johnson

Helpful?
Thank jorgecD3347CB
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off Interstate 35, Howard Johnson Inn & Suites San Antonio Fort Sam Houston, San Antonio International Airport and near downtown Riverwalk. San Antonio provides easy access to countless points of interest and popular Texas attractions. We also provide plenty of on-site entertainment such as a lounge, outdoor pool and hot tub, picnic area with barbecue grill,laptop,PS3 and DVD rentals.After enjoying your new comforter and pillow in your spacious room featuring 32 inch flat LCD TV's, Newly Desinged Rooms, FREE Wi-Fi,FREE Rise & Dine HOT breakfast,FREE Business Center, FREE Local calls. Business guests will appreciate our meeting space with fax and copy services. On site Snack Bar store and ATM.We offer non-smoking rooms and limited room service. Upgrade to a suite for added space. ... more   less 

Additional Information about Howard Johnson Inn & Suites San Antonio Near at&T Center

Address: 3817 N Panam Expy, San Antonio, TX 78219-2202 (Formerly Quality Inn & Suites)
Region: United States > Texas > San Antonio
Price Range: $90 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Inn & Suites San Antonio Near at&T Center 2.5*
Number of rooms: 62
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Also Known As:
Howard Johnson San Antonio
San Antonio Howard Johnson
Howard Johnson Inn & Suites San Antonio Near At&T Center Texas
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Inn & Suites San Antonio Near at&T Center staff and other travellers.
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Questions? Get answers from Howard Johnson Inn & Suites San Antonio Near at&T Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if the room has been updated, ask for close to lobby”
  • This much water seepage; there has to be mold
  • Nasty!
 of 5 bubbles terrylP6013FT, 11 May 2016 | Read review
“Don't stay here”
  • Sheet rock patch
  • Stains
  • Missing smoke detector
  • Disgusting ironing board
  • Stained carpet
  • Rusted table lamp
  • More holes
  • Sheet rock hole
 of 5 bubbles Hooligan927, 15 Feb 2016 | Read review
“"More Services for the Money"”
 of 5 bubbles 49_diamonds, 8 Jan 2016 | Read review
“Try asking for something on the 2nd floor...I think those were getting updated”
 of 5 bubbles 960vitaj, 5 Nov 2015 | Read review
“I always ask for a room on the ground floor.”
 of 5 bubbles leonards594, 28 Sep 2015 | Read review
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