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Marriott Plaza San Antonio

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759 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Houston, Texas
Reviewed 11 May 2013

We just checked in. Upon arrival, we were pleased with the hotel for the rate. However, the person who checked us in was very snippy. I could have lived with that, but it took four tries before we finally got checked in to the reserved room, and no real apology even though my husband spoke with the manager. I know...

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Helpful?
1Thank Glendajo
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Gladajo, Thank you for your recent stay with us. I was shocked and extremely disappointed to read your review. As you can see by the many reviews on Trip Advisor that the expectation for our team is that we always go above an beyond for our guests. I sincerely apologize if you had any other experience. The words you...

Arlington, Virginia, United States
Reviewed 10 May 2013

I stayed at the Marriott Plaza for one night during a business trip. I was tired and checking-in late and the front desk was very nice and got me checked-in quickly. Rooms are nice and have a great view of the courtyard and pool. Overall a great option for San Antone and gives a bit quieter of a feel then...

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Helpful?
Thank Sarah M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Sarah, Thank you for taking the time to share your reveiw regarding your recent stay with us. I am so happy to hear you had a great stay and enjoyed the grounds fo the hotel. We always strive to not only meet, but exceed our guests expectations, so thank you for sharing your feedback. I do hope you come...

Dallas, Texas
Reviewed 7 May 2013

My husband and I took a quick getaway to San Antonio, and we stayed here to celebrated our anniversary. The staff members were all very friendly, and the hotel is very nice! I loved staying here vs. on the river because the river is a very short walk, but the hotel grounds are so much nicer here than anywhere on...

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Thank Lauren L
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Lauren, Happy Anniversary! Thank you for spending it at the Marriott Plaza San Antonio. San Antonio is such a beautiful city, especially to spend an anniversary weekend. I am very happy that our hotel and staff were able to compliment that special getaway. I am glad you enjoyed our peacocks, with the exception of some night noises. Thank you...

Round Rock, Texas
Reviewed 7 May 2013

My husband & I visit San Antonio about once a year. We've "done" the Riverwalk numerous times. So, on our most recent visit, we wanted a hotel that was a litter farther away from the busy-ness of the tourist area, yet was still accessible to downtown sites. The Marriott Plaza fit that well. It's located just off the Riverwalk --...

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Thank SDSUGRAD
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear SDSUGRAD, Thank you for choosing to stay with us during your recent visit to San Antonio. We are unique in that we sit on 6.5 acres of land, yet we are still very close to the Riverwalk and all the city attractions. I am happy to hear you enjoyed the peacefulness of our location. I am also happy to...

DC
Reviewed 3 May 2013

Stay was OK; however, each day brought a new headache in what they were doing to clean and seal the outside walkways. Day-by-day, sections of the walkways were closed-off and smelly from the fumes, and the access to the fitness center needed to be closed-off for many hours on one of the days. Hotel itself seems a bit dated in...

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Thank GlobalTraveler1DC
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, I believe you stayed with us back in early March. That was the only time we had working being done on the entry. That since then has been completed and I apologize for an inconvenience. Thank you for your understanding and patience during that time. We always want to continue to improve upon our hotel and I...

Danville, California
Reviewed 29 April 2013

If you're looking for a property that's close to the Riverwalk, the personnel are warm and helpful, has a great pool setting and offers a reasonable price, then this particular hotel is a perfect choice. Traveling with my husband for a business mtg., I was open to visit San Antonio and enjoy outings or relax by the pool during our...

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1Thank Kathryn H
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Kathryn H., Thank you for taking the time to share your experience about your stay at the Marriott Plaza San Antonio. I am so happy that you were able to enjoy the pool area while you were here and although there were some noise from improvements being made, that the team ensured you were comfortable. The courtyard rooms are...

Lake Saint Louis, Missouri
Reviewed 27 April 2013

I stayed at this Marriott hotel in March and was very impressed with the courtesy of the staff and they're attentiveness to detail and requests. The Plaza is not one of the mega hotels in San Antonio which in itself is a plus for those business and leisure travelers looking for the amenities of a large hotel with the personal...

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Helpful?
Thank STLHawkeye
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear STLHawkeye, Thank you so much for choosing to stay with us at Marriott Plaza San Antonio. Thank you for your accolades for the ladies and gentleman that work on our team. Providing excellent service that is both personal and memorable is very important to all of us. I will be sure to share your comments with our entire team....

Toronto
Reviewed 27 April 2013

Just returned from a 4 night stay. We had a king bed room on 3rd floor facing into courtyard. Good sized room, extra chairs and tables made dining-in very comfortable. Peacock was there but not very noticeable when balcony door was closed. Incredibly HOT water in bathroom really got us clean after long daytime walks. We had concierge lounge access...

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Thank usaw1
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear usaw1, Thank you for staying with us during your recent trip to San Antonio and thank you as well for your loyalty as a Gold Marriott Rewards Member. I am happy to read that you had a wonderful stay and were able to enjoy our concierge lounge, the room and the view of the courtyard. At Fiesta time, we...

San Antonio, Texas
Reviewed 24 April 2013

Every year my wife and I go on a quick getaway to downtown San Antonio. This was the 5th time at the Marriott Plaza Hotel. Having stayed at many different hotels in downtown San Antonio, the Marriott Plaza Hotel, is by far, our favorite. I travel three days a week for work, and my company uses every hotel imaginable. So,...

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1Thank Jeff W
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Jeff W., First, thank you so much for returning each year to the Marriott Plaza San Antonio for your getaway. I was delighted to read your email regarding the stunning property and the wonderful ladies and gentleman on our team. We strive to not only meet our guest’s expectations but exceed them. I know each team member genuinely care...

Sarasota FL
Reviewed 23 April 2013

Enjoyed our 3 night stay at the Plaza. Comfortable room. Friendly staff. Free Starbucks coffee in the lobby in morning. Cool fruit flavored water in the afternoon. Only a 5 minute walk to the famed River Walk. About 10-15 minutes to the Alamo. We flew in and never rented a car. Taxi from airport to hotel was about $27. We...

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Helpful?
Thank pclarry
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear pclarry, Thank you for your recent review on Trip Advisor and for choosing to stay with us. I am sorry that you heard the horns from the train in the evening. Those trains go through downtown and thank you for your understanding. I also know our peacock has been a little on the vocal side these past few weeks....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $260 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Marriott Plaza San Antonio Texas
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be close to the elevators”
 of 5 bubbles 295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
 of 5 bubbles BJW329, 13 Feb 2017 | Read review
“Any room except 315! Really hard to sleep in that room.”
 of 5 bubbles chrislU6358PO, 1 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
5 of 5