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Marriott Plaza San Antonio

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766 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Clearwater, FL
Reviewed 13 December 2013

I hosted a group here for one day of training. Jennifer, in the catering and sales department took great care of us. My 4th floor room had a balcony over looking the pool. Nice room too. I should say I pestered the front desk girls for this and that (stuff I forgot or needed for our training day) they were...

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Thank jimvet1826
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear jimvet1826, Thank you so much for hosting your meeting and staying with us at the Marriott Plaza San Antonio. I am thrilled to ready that Jennifer, our Catering Manager and our front desk team were wonderful to work with and helped you in whatever you needed to have a successful event. That is our goal and we will do...

None, Italy
Reviewed 6 December 2013

I paid $330 for a small room for one night. When we drove up, I was immediately disappointed by the look of the hotel. It looked like an apartment facing a parking lot. I paid extra for a room with balcony/city view. There was no city "view" but a grey parking lot and cars. There is no TV guide so...

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2Thank JJ T
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for your feedback. I appreciate you taking the time to share any concerns so that we can address. I apologize you were not happy with your room location and apologize for any inconvenience this may have caused you. I am sorry to read there were not happy with the amenities offered such as pay-per-view movies...

Northumberland, United Kingdom
Reviewed 4 December 2013

Stayed for a convention at the nearby Convention Center (a few minutes walk away) in mid November. The Marriott Plaza is an older style comparatively low rise building situated a few minutes walk from Riverwalk and all the action fo downtown San Antonio. It is slightly in a backwater and this adds to its charm because it is quiet and...

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Thank cdab
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your recent stay with us. I am so happy you had a great stay while visiting San Antonio with a convention. Our hotel is a unique property. It is not a high rise but definitely has a more resort type feel, sitting on 6.5 acres, fountains,...

Bryan, Texas
Reviewed 2 December 2013

I stayed at this hotel on 11-13-13 through 11-16-13. At check out the bill was not correct. There were multiple charges for parking when we had one car but two hotel rooms and we provided the State Tax exemption paperwork at check in but the tax was still on the bill. I tried to get it resolved at check out...

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2Thank Robert M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Robert M., Thank you for taking the time to share your review. Thank you for your feedback regarding the billing. After researching with our Controller here on property and Ms. Golston, there was some confusion with the taxes. It was our mistake and I sincerely apologize. If you have any questions on what happened, our Controller can explain the...

Columbus, Ohio, United States
Reviewed 2 December 2013

I was at the Marriott Plaza San Antonio hotel for a board meeting over three days. The staff were all very friendly and helpful. Check-in was disappointing because the room keycard writer was broken, all the managers were in a meeting and the facilities maintenance people would not reply to her calls. The check-in clerk did what she could but...

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Thank James V
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear James V., Thank you for sharing your feedback on your recent stay with us. I am happy to read that you personally enjoyed your stay. In reading your comments I was very concerned and hope you encourage your colleagues to reach out to myself or our Front Office Manager, if they have not done so already. I am 100%...

Wheeling, WV
Reviewed 23 November 2013

We stayed three nights at the Marriott Plaza San Antonio in Mid-November. My husband had a conference at the hotel, and afterward we stayed another two nights to sightsee. Our room was very large, with a vaulted ceiling that made it seem even larger. The beds were very comfortable. The room was kept very clean and was well maintained. We...

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Thank Libralady
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear LibraLady, Thank you so much for taking the time to share your experience at our Marriott. It is our pleasure to be of service and I am so happy to read that you had a great stay. I apologize for the WIFI charge. We do offer complimentary internet in the lobby and business center. I am glad you were...

Elm Grove
Reviewed 22 November 2013

Stayed here for 5 nites for my birthday in October celebration, (10-9 to 10-16). We always go to a different city and stay at a Marriott property for my birthday. We had never been to Texas so we decided it would be fun to go to San Antonio. I researched all of the Marriott properties in San Antonio and I...

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Thank BarbaraS40
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Barbara, Thank you for choosing to come and visit us in San Antonio here at the Marriott Plaza, especially for something as special as a birthday getaway. Thank you also for your loyalty as a Marriott Rewards Platinum member and always choosing Marriott wherever your travels take you. I am absolutely delighted you had a wonderful stay with us...

Mankato, Minnesota
Reviewed 20 November 2013

We spent 5 nights from 11-13 to 11-18 at the Plaza and it was very enjoyable. The staff at the front desk were more than helpful with all requests and questions. The location was ideal as it is easy to get in and out of. The room was better than we expected. Kudos to the valet staff especially Joe and...

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Thank 1Cigarman
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Cigarman, Thank you for choosing to stay with us at the Marriott Plaza San Antonio and for taking the time to share your experience on Trip Advisor. I sincerely appreciate your feedback. It is wonderful to see that you enjoyed your time with us and that is was a great location as well. I will also be sure to...

Katy, Texas
Reviewed 18 November 2013

Over the years I have stayed at MANY hotels in San Antonio and most of them were great. What sets this one apart from the crowd is the setting. There are huge, beautiful oaks and lush vines and greenery. There are two historic cottages on the premises, and these types of things are so interesting to me. The service was...

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1Thank JanaMae
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear JanaMae, Thank you so much for choosing to stay with us at Marriott Plaza San Antonio and for taking the time to share your experience on Trip Advisor. I am so thrilled you loved the unique experience our hotel has to offer. San Antonio is full of Colorful History and our hotel holds some awesome treasures. The German School...

L.A.
Reviewed 11 November 2013

I just returned from San Antonio, TX where I had a conference in town. I was disappointed to not be able to stay at the "host" hotel and had to settle for the Marriott Plaza. What a wonderful surprise it was to find out that I got the better of the place. After attending meetings in most the areas hotels,...

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1Thank Staffing_Man
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest- I was thrilled to read your review and that we were a great surprise! I too think we have a wonderful hotel with an awesome location. I am so happy you enjoyed your stay with us and found our hotel. I am always very happy that our team took great care of you while you were here...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: $233 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Marriott Plaza San Antonio Texas
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a balcony get rooms higher than the 3rd floor; city view”
maggiec216, 16 Apr 2017 | Read review
“Afforably priced.”
211jaew, 15 Apr 2017 | Read review
“Get a room overlooking the courtyard”
diinslc, 8 Apr 2017 | Read review
“Ask to be close to the elevators”
295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
BJW329, 13 Feb 2017 | Read review
5 of 5