We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Marriott Plaza San Antonio

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Marriott Plaza San Antonio
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

759 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Marriott Plaza San Antonio
See the most recent reviews
Showing 747: English reviews
Schertz, Texas, Usa
Reviewed 29 April 2014

I'm a blogger on Marriott, Trip Advisor and Social Media (FB and twitter), for all the great things Marriott has been and for any poor accommodations. First of all, we felt in love with Marriott Plaza. It's a beautiful, relaxing, convenient for our needs when we stay there in April. This year was totally an unpleasant one. I am a...

 Report
Helpful?
2Thank AFRIBBONS
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on Trip Advisor. I sincerely apologize that your experience was not what it was merely a year ago. I do not think this is the norm for our hotel as expressed in several other reviews but your experience greatly concerns me. As a Marriott and my expectations...

Houston, Texas
Reviewed 24 April 2014

The staff was very accomodating and service was exceptional. I stayed at the Marriott Plaza on a mini vacation and was so happy and relaxed there that I was sad to have to check out. Clean rooms and great service is what sets this hotel above the rest. I will definitly plan another trip there in the near future. Really...

 Report
Helpful?
Thank Steve M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Steve M., Thank you for taking the time to share your experience during your recent stay at the Marriott Plaza San Antonio. I am so delighted you enjoyed your mini vacation and thank you so much for choosing to stay at our Marriott. Thank you so much for the accolades for the service you received and I will be...

Reviewed 15 April 2014

The staff in the restaurant, at the front desk, housekeeping,security, and banquet staff were fabulous to work with, very accommodating and friendly. However, the management staff doesn't seem to be very organized. We had a military reunion there in April and had to deal with 9 different people to get everything set up. They have big titles but no authority,...

 Report
Helpful?
Thank Wirelessrv
Maria M, Director of Sales at Marriott Plaza San Antonio, responded to this review

Thank you for taking the time to give us your gift of feedback. Your comments are taken constructively and will assist us in improving our guest satisfaction. Please accept our sincere apology for the delay in response and the lack of follow through in relaying your Catering changes. We too are very disappointed that your expectations were not meet and...

Dallas, Texas
Reviewed 14 April 2014

Stayed here again after many trips to San Antonio. Like this property due to its location and the staff who treat you like a welcome guest. Rooms are clean, comfortable. This property has old world charm and character, including the peacocks in the courtyard that roam freely. The mom just had three chicks that follow her everywhere and the dad...

 Report
Helpful?
Thank Warren B
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Warren B., Thank you so much for your review of your recent stay with us. I was so excited to read that we are your favorite San Antonio Marriott. It is truly our pleasure to be of service and we are all thrilled with your comments. Thank you so much for the accolades. The property is very unique and...

Austin, Texas
Reviewed 13 April 2014

Love the ambiance of the hotel. Ask for an upper floor with a view of the pool and the peacocks. Would have given it a 5 star except for the food. Do not get the tortilla soup - it tastes like it came out of a can of stewed tomatoes with tortilla strips thrown on top.

 Report
Helpful?
Thank Trish A
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Trish A., Thank you so much for taking the time to share your review of your recent stay. I am so happy that overall you had a great stay. Thank you for your feedback regarding the soup at the restaurant. This has been passed along to our Chef to research. I appreciate you letting me know so we can...

Los Angeles, California
Reviewed 5 April 2014

First time to this hotel, location is close to downtown and riverwalk. Front desk associates were very helpful, facility is clean and quiet. Room was clean and comfortable on 2nd floor. Will stay here again when coming back to town.

 Report
Helpful?
Thank John S
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear John S., Thank you for choosing to stay with us at the Marriott Plaza. I am so happy to read you had a wonderful stay and thank you for sharing your experience. I am so pleased our team was helpful and friendly. Navigating around cities can be an experience and they do a great job at making sure we...

Atlanta
Reviewed 2 April 2014

This Marriott is a typical, reliable Marriott that I stayed at for three nights to attend a seminar. This building and the furnishings look a bit tired and could use some refurbishing, and the heat/air was noisy as it cycled on and off throughout the night. I also heard street noise I arrived just as the NCAA basketball regional tournament...

 Report
Helpful?
1Thank Zinfandelover
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Zinfandelover, I wanted to thank you for taking your time to share your experience and feedback during your recent stay at the Marriott Plaza San Antonio. I am delighted that almost everything was wonderful during your stay and that the ambiance of the hotel and service was wonderful. I have shared your feedback with you entire team. The hotel...

Bergamo
Reviewed 1 April 2014

I have been here for business during a Fair at Gonzales Convention Center. The hotel is very close to the Convention Center; you can walk to there: it is a 5 min walk. The hotel is quite close to downtown too: 15 min walk. The hotel is 5 min from the Riverwalk too. I stayd 12 days there and I...

 Report
Helpful?
Thank Bergamo76
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Bergamo76, Thank you for sharing your experience on Trip Advisor. Thank you as well for making us your home away from home during your extended stay in San Antonio. I am so happy that you had a wonderful stay and the service was wonderful and it was clean and quiet. Thank you for your feedback regarding the breakfast. If...

Omaha, Nebraska
Reviewed 31 March 2014

We went to San Antonion for the NCAA basketball tournament. From the moment we arrived, the check in desk and concierge were very friendly and helpful. The concierge recommended a couple of places to eat because we were past dinner time. Every time we walked off the elevator through the lobby, and came back, there were at least 4 people...

 Report
Helpful?
Thank Beau I
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Beau I, Thank you for sharing your experience during your recent stay. What a fun time to stay in San Antonio during the NCAA on top of the awesome festivities we always have. It was really wonderful to read your comments regarding our team and your stay. That is what we strive for with each guest. We have shared...

Reviewed 30 March 2014 via mobile

Really enjoyed this hotel - staff were excellent and always asked if everything was ok. Only knock was check in only had one person so it took some time because she was dealing with locating a parcel for a guest The room was comfortable but bathroom ceiling did have some mold on it - nothing much to worry about. Concierge...

 Report
Helpful?
Thank Georesearch
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Georesearch, Thank you so much for taking the time to share your feedback and your experience. I am so pleased that the service you encountered was wonderful. Thank you for your other comments and these have been shared with our leadership team so that we may address. Thank you again for your feedback and for choosing to stay with...

311 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (193)
Viewed
Room/Suite (18)
Viewed
View from Room (21)
Viewed
Hotel & Grounds (59)
Viewed
Bathroom (12)
Viewed
Pool/Beach Area (19)
Viewed
Family/Play Areas (1)
Viewed
Other (63)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (62)
Viewed
Amenities (10)
Viewed
Pool (14)
Viewed
Dining (7)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Business Centre/Function Rooms (4)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Room/Suite (1)
Viewed
Other (39)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
The Fairmount
#167 of 353 in San Antonio
155 reviews
Show Prices
Show Prices
Show Prices
East Side
San Antonio Marriott Riverwalk
San Antonio Marriott Riverwalk
#43 of 353 in San Antonio
1,142 reviews
East Side
Hilton Palacio del Rio
Hilton Palacio del Rio
#14 of 353 in San Antonio
2,638 reviews
Hotel Contessa
#9 of 353 in San Antonio
3,004 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $260 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Priceline, Orbitz, Travelocity and Jetsetter so you can book your Marriott Plaza San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Marriott Plaza San Antonio Texas
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
5 questions
Ask a question
3 months ago
8 months ago
Chicago, Illinois
over a year ago
League City, Texas

See all questions (5)

Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be close to the elevators”
 of 5 bubbles 295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
 of 5 bubbles BJW329, 13 Feb 2017 | Read review
“Any room except 315! Really hard to sleep in that room.”
 of 5 bubbles chrislU6358PO, 1 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
5 of 5