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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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767 Reviews from our TripAdvisor Community

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Buffalo, New York
Reviewed 3 days ago NEWvia mobile

Rooms are well appointed. Bed is very comfortable. Ample pillows. Pool area is lovely. Many chairs, whirl pool, towels included. Just steps to The convention center. Many restaurants in the area. Short walk to the river walk and all the scenery and restaurants along there.

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Helpful?
Thank Michele M
Reviewed 2 weeks ago

We love this hotel; location is great. We always ask for a balcony room city view. Staff is always very friendly and accommodating. Stay there at least once or twice a year. Only a couple of blocks from riverwalk

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Helpful?
Thank Maggie C
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Maggie C., Thank you so much for taking the time to share your experience. We are so happy that you had a wonderful stay. Thank you so much for returning to stay with us. We love to see our guests return. We are glad you were close to all the fun things to do in San Antonio. Thank you...

Plainfield, New Jersey
Reviewed 2 weeks ago

Overall very nice hotel. Not too far from the Convention Center. The hotel room had a balcony to watch the sunrise and set. The Pool and Bonfire is a very nice addition. The hotel bar is the best part! Great wings and affordable cocktails and wine.

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Helpful?
Thank Jae W
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Jae W., Thank you so much for sharing your feedback on your recent stay with us. I love that you were able to enjoy the sunrise and sunset. They are amazing in San Antonio! I am happy to read you were able to experience the pool, the firepit and the bar. Thank you so much for sharing your favorites!...

Memphis, Tennessee
Reviewed 3 weeks ago

We were greeted very warm by the front desk team, stayed in a VERY clean room, and enjoyed all of what this hotel has to offer from the great balcony views, the room service, the restaurant and bar, the fitness center, the outdoor fire pit, and the pool area. I couldn't believe how fresh and relaxing this hotel was. My...

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Helpful?
Thank MGoBlue21
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear MGoBlue21, Thank you for sharing your experience on TripAdvisor, and the beautiful time you had with us. We are so excited that you and your family enjoyed all of what we have to offer. Our property is on 6.5 acres and we have a lot of history to share. Next time you visit, we would love to give you...

North Salt Lake, Utah
Reviewed 3 weeks ago

I'm a huge fan of this hotel. The location is not on the Riverwalk, but it is so close it doesn't matter. The rooms are very comfortable with great beds and balconies off every room. I stayed in a two room suite overlooking the courtyard and even though it was right off the elevator, it was quiet and comfortable. The...

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Helpful?
Thank diinslc
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear dinslc, We are so excited that you enjoyed your stay with us and thrilled that you will return to us the next time you visit San Antonio. I will share with everyone the wonderful compliments about your stay. Our team is dedicated in delivering exceptional service to each guests. Thank you for your positive review on TripAdvisor and it...

Reviewed 3 weeks ago via mobile

It was a nice hotel, just a block or two from the river walk. It's 25 bucks a night for parking, which is just always going to bother me to matter where I go... I'm paying enough a night to where parking should have been included... And I understand the need to serve and protect... But the hotel police hung...

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Helpful?
Thank tavaroo
Nikki G, Manager at Marriott Plaza San Antonio, responded to this review

Dear Tavaroo, Thank you for taking the time to share your experience at the Marriott Plaza. I would like to apologize if our security appeared to be bothersome I have addressed this issue to ensure it was an isolated incident. Dear Tavaroo, when making your reservation we do offer rates that include self-parking which maybe an option for you for...

San Antonio, Texas
Reviewed 4 weeks ago

requested a King with a balcony, even though there was an up charge for it.Upon arrival we were given a room with fake fake balcony overlooking the roof top air conditioners.The customer service agent was very unresponsive.The hallway A/c was not working .it felt like 95 degrees.The room had plastic cups,no shampoo and body wash.You would expect all amenities from...

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Helpful?
1Thank MT C
Nikki G, Manager at Marriott Plaza San Antonio, responded to this review

Dear MT C, Thank you for taking the time to share your experience with Trip advisor. I would like to apologize for any inconvenience with your room. Please take comfort in knowing that your experience was certainly not typical of the Marriott Hotels guest experience. Please know that it is never our intention to provide anything less than the impeccable...

Reviewed 4 weeks ago via mobile

I stayed here during the 2017 CCPS conference. Though a bit old this hotel still retains a descent ambience. Very good breakfast and the fruits are wonderful. Easy access to the Riverwalk and Alamo. Most of all the hotel was walking distance close to the Hector B Gonzalez convention center. My only complaint was that even though I dropped off...

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Helpful?
Thank Reynaldo K
Nikki G, Manager at Marriott Plaza San Antonio, responded to this review

Dear Reynaldo K, Thank you for taking the time to share your feedback with Tripadvisor concerning your stay at the Marriott Plaza. Thank you for the kid words about the restaurant and the hotel. Please allow me to apologize for the inconvenience with your dry cleaning. I have shared your feedback with our team to ensure this was an isolated...

Reviewed 25 March 2017

As a Platinum Premier Elite I have a profile which asks for some room amenities and free WiFi even though without the status, I'd be charged. The amenities were provided, but my request for a "high floor overlooking the swimming pool" wasn't. I specifically did not want to be near the elevator, but our room was next to it. This...

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Helpful?
Thank Richard H
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Richard H, Thank you for your review on TripAdvisor. In regards to your request and specific room type, I want to apologize that it was not met. We certainly do not overlook your status and try our very best to accommodate each and every request. However, at the time due to our occupancy some of the requests were not...

Arkansas
Reviewed 23 March 2017

The hotel itself is nice, and the grounds and pool area are beautiful. The restaurant and housekeeping staff were very cordial and helpful, but front desk staff were bordering on rude. The room was just OK, nothing special, and lacked the basic amenities offered in much less expensive hotels. No in-room coffee, no complimentary water, no complimentary breakfast. In fact,...

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Helpful?
1Thank Jill S
Nikki G, Guest Relations Manager at Marriott Plaza San Antonio, responded to this review

Dear Jill S, thank you for taking the time to share your experience at the Marriott Plaza. In regards to your stay, I sincerely apologize about the lack communication and follow up from the staff as to what amenities we do offer that are complimentary. I am delighted to hear you enjoyed the property. The Marriott Plaza Sits on 6.5...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: $233 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Marriott Plaza San Antonio Texas
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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4 months ago
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Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like a balcony get rooms higher than the 3rd floor; city view”
maggiec216, 16 Apr 2017 | Read review
“Afforably priced.”
211jaew, 15 Apr 2017 | Read review
“Get a room overlooking the courtyard”
diinslc, 8 Apr 2017 | Read review
“Ask to be close to the elevators”
295RichardH, 25 Mar 2017 | Read review
“Request a courtyard room - quieter.”
BJW329, 13 Feb 2017 | Read review
5 of 5