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La Quinta Inn San Antonio Vance Jackson

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La Quinta Inn San Antonio Vance Jackson
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198 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Netherlands
Reviewed 4 weeks ago

Although we were slightly disappointed at first: got the wrong room and a fridge was not provided despite triple promises, things were corrected in the right way by managemnt. This is how customer service should work! Rooms are spacious, decoration is average. Location is smack down the highway in the middle of hustle and bustle San Antnio streets. When looking...

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Helpful?
Thank Adrie v
Austin
Reviewed 27 October 2016

The exterior was obviously old and well worn, however, the room was clean and in pretty good shape. The staff was helpful and friendly. The breakfast was typical LaQuinta... same old thing but all you really need or should expect. It is fairly easy to find and easy on/off Interstate 10.

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Helpful?
Thank Stephen S
Flint, TX
Reviewed 25 October 2016

Rooms are clean and well designed. Very comfortable beds. Staff is very efficient and helpful. This is not a new property but it is a great value. A breakfast menu is provided, however, we go to the nearby IHOP for a full-menu breakfast. Easy access from both directions on the freeway.

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Helpful?
Thank 950cab
Houston, United States
Reviewed 11 October 2016

The main complaint is the loud mini fridge which kept me from sleeping. It sounded like a UFO was going to land in the room. They could do with getting real pillows also not baby pillows. Get some real coffee!!

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Helpful?
Thank Sally T
LQ0710GM, General Manager at La Quinta Inn San Antonio Vance Jackson, responded to this review

Thank you for your review. I must apologize for the noisy mini fridge this is certainly not the type of experience that we wish for our guests. I have shared your comments with my maintenance team and they will get this fixed immediately. I will also replace the pillows in this room as they are normally well received and may...

Weslaco
Reviewed 11 October 2016

Beds to small, need queen size options. Otherwise, hotel in good location, clean, friendly staff, a couple of good restaurants close by and easy access to freeway. We'll be looking at other hotels around the area for better bed choices.

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Helpful?
Thank Desiga A
San Antonio, Texas
Reviewed 18 September 2016

I booked this room and paid for it in full through hotels.com and when I went to check in the front desk clerk proceeded to tell me that since I'd book through expedia.com (hotels.com) that I needed to pay a $75 plus tax deposit, which was $86.25. I asked why and he told me because they'd found that people that...

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Helpful?
Thank maridelove
LQ0710GM, General Manager at La Quinta Inn San Antonio Vance Jackson, responded to this review

Thank you for your feedback, this is certainly not the type of experience that we wish for any of our guests to have. While this hotel does require a deposit from all third party bookings and cash paying customers, the way this information was explained to you is unacceptable. It is common practice in the hotel industry to require a...

El Paso, Texas, USA
Reviewed 16 September 2016

good location, several restaurants near buy also walmart and walgreens, good area for downtown, sea world, fiesta texas. service is good, clean pool. need more variety of food. food was good though and service was excellent

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Helpful?
Thank 3javieru
Jacksonville, Florida
Reviewed 14 September 2016 via mobile

I'm guessing they were going through renovations. We were traveling cross country to San Diego from FL. The hotel was pet friendly and the room was clean. The tub was sketchy, the exercise room was okay but the pool was down right gross. It looked like a pond the water was so green and murky. I thought a fish was...

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Helpful?
Thank Tiffany O
Brownsville, Texas
Reviewed 13 September 2016

As usual, casual travel with my partner for a weekend get away to San Antonio. I choose the La Quinta Inn Vance Jackson location for course location. It is located minutes from downtown and close to restaurants and stores. The location is right of I 10 and intersects with loop 410. There are plenty of restaurants around and shopping areas...

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Thank Eric S
Oak View, United States
Reviewed 30 August 2016

The room was nice, the pool area was nice, we asked for a wakeup call and did not receive one. The coffee was bad, had to go next door to get a drinkable cup of coffee. the location was good with easy access to the freeway.

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Helpful?
Thank Jamie L
LQ0710GM, General Manager at La Quinta Inn San Antonio Vance Jackson, responded to this review

Thank you for your feedback. I am delighted that you enjoyed your stay with us. I must apologize for the missed wake up call as this is something that we absolutely must commit to. I will ensure that my staff understands the importance of the wake up call delivery so another guest will not share the same experience. I have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about La Quinta Inn San Antonio Vance Jackson

Address: 5922 I-10 West, San Antonio, TX 78201-2814
Region: United States > Texas > San Antonio > North Central
Price Range: $85 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Vance Jackson 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
La Quinta Inn San Antonio Vance Jackson Hotel San Antonio
La Quinta San Antonio
San Antonio La Quinta
La Quinta Inn San Antonio Vance Jackson Texas
Hotel Style:
#3 Best Value Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Vance Jackson staff and other travellers.
1 question
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3 months ago

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Questions? Get answers from La Quinta Inn San Antonio Vance Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“off I 10 and 410 LOOp”
 of 5 bubbles T563VLerics, 12 Sep 2016 | Read review
“It's right off the freeway, so I am not so sure there is a quiet room, maybe on the back side? Didn't bother me.”
 of 5 bubbles jrw1968, 28 Jun 2016 | Read review
“I chose upstairs to eliminate the "running on the roof" noise when someone else is above you.”
 of 5 bubbles AngC60, 26 May 2016 | Read review
“If planning on sleeping in late, let the front desk know in advance not to place next to noisy neighbors.”
 of 5 bubbles 147daisyw, 9 May 2016 | Read review
“go elsewhere.”
 of 5 bubbles mcagle362, 28 Apr 2015 | Read review
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