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Omni La Mansion del Rio

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Omni La Mansion del Rio
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3,339 Reviews from our TripAdvisor Community

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Showing 3,301: English reviews
Port Aransas, Texas
Reviewed 9 April 2016

This is one of the prime spots to stay on the San Antonio Riverwalk. It's old Spanish World charm fits the overall San Antonio experience. It's location allows easy access to numerous sites, restaurants, shopping.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Robert S
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Robert S, We appreciate your feedback regarding your previous stay with us at Omni La Mansion del Rio. I am very glad to read that you enjoyed your experience at our beautiful hotel! Please feel free to visit us again on your next visit to San Antonio! Sincerely, Bryan Davis Area Director, Sales & Marketing

Rutherford, NC
Reviewed 9 April 2016

If you're a party animal, need little or no sleep; have money to burn; and like paying higher rates for comparable services/products, then this is the hotel for you. 1) Adequate & clean enough 2) Bedding is just satisfactory, nothing special for a 4-5 star hotel. In fact, it is no where near as nice as Holiday Inn's I've stayed...

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Helpful?
2Thank werfamily1
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear werfamily1, We are truly disappointed to know that your stay was so unsatisfactory. We will most certainly learn from the errors you described, and take all necessary steps to improve and prevent any sort of recurrence. Sincerely, Bryan Davis Area Director, Sales & Marketing

st louis, United States
Reviewed 6 April 2016

Very happy with the quality of the room, the service level was exceptional throughout the hotel. Whether dealing with the bell staff, the front desk, the house cleaning, or the restaurant, everyone was very warm and helpful and seemed to be happy to be working here. The location was right on the Riverwalk and right in the best area of...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank John F
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear John F, We very much appreciate your wonderful comments regarding our staff and your experience at Omni La Mansion del Rio! Each and every one of our staff members plays a key role in making experiences, like yours, very memorable. We will look forward to welcoming you back to the property for your next visit into San Antonio! Sincerely,...

Rogers, United States
Reviewed 6 April 2016

Beautiful hotel with lots of history. The issue we had was the room location on the first floor next to road. Was kept up all night before a presentation early the next morning by traffic. Service was average, some members of the staff members went above and beyond, while others didn't offer any service at all. Room was clean and...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Richard A
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Richard A, Thank you for providing feedback about your recent stay at Omni La Mansion. I regret to read that we did not fulfill your expectations from a value standpoint with your room accommodations or service interactions. I do hope that you will return again for your next visit to San Antonio as we will be sure to WOW...

Aberdeen, United Kingdom
Reviewed 6 April 2016

Our 3rd city stop was San Antonio, where we checked in to Mansion del Rio for 3nights. Greeted by friendly staff, we thoroughly enjoyed our stay in one their spacious river view rooms and enjoyed an extensive buffet breakfast. Perfect location for walking around the centre or hopping on a river taxi out to Pearl Brewery for some very good...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Thomas L
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Thomas L, Thank you for your wonderful feedback about your experience at Omni La Mansion del Rio! I am glad to read that you found our staff friendly, your room accommodations satisfying, and our food and beverage choices impressive. We look forward to welcoming you back to the property for your next stop in San Antonio! Sincerely, Bryan Davis...

Lake Charles, Louisiana
Reviewed 5 April 2016

One of the finest hotels, all areas of the hotel were in great shape, super clean. The staff were very professional, clean & fast to greet & help you in any way possible. Room service was on the mark along with the views & restaurants on the premises. The balcony was a great spot to people watch!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Kathiandrepont
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Kathiandrepont, We are very elated to hear that we exceeded your expectations during your stay at Omni La Mansion del Rio! We appreciate your positive feedback and hope that you will certainly return for another experience on your next trip into San Antonio! Sincerely, Bryan Davis Area Director, Sales & Marketing

Mansfield, United States
Reviewed 5 April 2016

Beds are WAY too soft because they are overdue for replacement. Balcony is almost too small to be of any use. Almost impossible for 2 people (other than small children) to be on the balcony at the same time. This also means that there was almost no room for chairs. They're there - you just cannot use them. Overall size...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Wes S
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Wes S, Please accept my sincere apologies for the room conditions you describe. Our staff does work tirelessly to maintain the hotel in great condition, at all times, so we are truly disappointed that we missed the mark with your room. I assure you we will step up our efforts to prevent a repeat occurrence. Sincerely, Bryan Davis Area...

Reviewed 5 April 2016

I have a story about this hotel. We just got back from a lovely week-end in San Antonio and a stay at La Mansion. The day after our arrival at La Mansion, we went down to get our car from the valet and we learned -- to our astonishment -- that they could not find my car remote. They had...

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Helpful?
1Thank David C
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear David C, I am deeply sorry for the loss of your remote, but very glad to read that we were not only able to recover it, but also that we were able to WOW you with our staff and service. I will be sure to communicate your experience to our staff, along with Omar, regarding this situation and recovery....

Houston, United States
Reviewed 5 April 2016

For this price range, I was expecting a nicer facility. But the hotel was old and dated. The room furniture was the same like it came from a senior living facility. The only good thing was it is on the riverwalk.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Kelly S
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Kelly S, Please accept my sincere apologies that your La Mansion experience did not meet your expectations. Thank you for your feedback and we do hope we will have another chance to WOW you during your next visit in San Antonio. Sincerely, Bryan Davis Area Director, Sales & Marketing

United States
Reviewed 5 April 2016

We made reservations a week prior for a 2 night quick family trip; booking the children's package. During the reservation process I requested 2 adults and 2 children, were asked the ages of my children booked the reservation at a specific rate! When we arrived at the hotel, they claimed I only booked for 1 adult. The rate went up...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Melissa R
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear Melissa R, Thank you for your feedback. Please accept my sincere apologies that your La Mansion experience did not meet your expectations. We work diligently to provide an exceptional experience for our guests, and we learn from the circumstances of your visit and improve our hotel and service. Sincerely, Bryan Davis Area Director, Sales & Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
El Colegio
El Colegio
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the top hotels in the city, a historic hotel and Spanish hacienda style hotel, filled with charm & located on the renown River Walk. ... more   less 

Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $286 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni La Mansion del Rio 4*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Omni Hotels & Resorts, Priceline, Hotels.com, Expedia, Cheap Tickets and Jetsetter so you can book your Omni La Mansion del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio
Omni La Mansion Del Rio San Antonio, Texas
Hotel Style:
#7 Romantic Hotel in San Antonio
#8 Spa Hotel in San Antonio
#13 Luxury Hotel in San Antonio
#18 Family Hotel in San Antonio
#23 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Omni La Mansion del Rio staff and other travellers.
38 questions
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Joliet, United States
Cheyenne, Wyoming
Kilsyth, United Kingdom
Palm Bay, Florida

See all questions (38)

Questions? Get answers from Omni La Mansion del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The river view is worth the price.”
 of 5 bubbles pnedry, 21 Feb 2017 | Read review
“The higher the room, the less noise you get from the riverwalk.”
 of 5 bubbles alexp145, 13 Feb 2017 | Read review
“Ask for a room facing the Riverwalk although that might be noisy since there is a lot of night life out there!”
 of 5 bubbles traveljane2015, 1 Feb 2017 | Read review
“Request an Ambassador room with a Riverwalk balcony, preferably an end unit to minimize noise from adjacent rooms.”
  • View from Ambassador suite balcony
  • View from Ambassador suite balcony
 of 5 bubbles 853meganc, 27 Jan 2017 | Read review
“Splurge for a room with a balcony.”
 of 5 bubbles Preacher2760, 17 Jan 2017 | Read review
5 of 5