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Hyatt Regency San Antonio

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Hyatt Regency San Antonio
Hyatt Regency San Antonio
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2,645 Reviews from our TripAdvisor Community

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Showing 2,584: English reviews
Austin, TX
Reviewed yesterday NEW

The hotel is perfectly located on the Riverwalk and very convenient to dozens of restaurants, The Alamo, and other key tourist destinations. The hotel staff is efficient and friendly and was very attentive to our needs. Valet parking was also efficient and welcoming. Beds are comfortable, and bathrooms were adequately appointed. The only drawback to this hotel is the noise...

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Helpful?
Thank crimsonowl
Kerrville, United States
Reviewed 2 days ago NEW

This was our second stay at HR Riverwalk in 2 years and it was as good as the first. Very good bar with excellent bartenders and a fine selection, including Texas craft breweries on tap. Good breakfast buffet selection

Review collected in partnership with Hyatt Hotels
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Thank phillipc482
Lincoln Nebraska
Reviewed 2 days ago NEW

Had a medical conference,conference rooms were good breaks and food were good could hear people in the next room talking at night not totally quiet in our bedroom. The location was wonderful to the Riverwalk The food in the restaurant for breakfast was also excellent and the service was good throughout the hotel

Review collected in partnership with Hyatt Hotels
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1Thank 393rickyh
Austin, United States
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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2Thank 163teresak
Washington DC, District of Columbia
Reviewed 5 days ago NEW

Hotel is at a great location. Ask for a top level room so you do not need to hear the lobby noise and music. Fantastic restaurant with great prices and fast service. They had a buffet at lunch for around ten dollars. A little market tucked in the corner for your Starbucks cravings

Review collected in partnership with Hyatt Hotels
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1Thank U9103AYlisaw
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi U9103AYlisaw, Thank you for your feedback. We are happy to hear you enjoyed our hotel's location and friendly staff. We appreciate your comments and suggestions and look forward to seeing you again soon! Best, Hyatt Regency San Antonio

St. Louis, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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3Thank annied291
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Bronx, New York
Reviewed 6 days ago NEW

trying to make up for something by overcharging everything not willing to work with them customers not willing to compensate nothing just very greedy about paying money uncourteous uncaring and did not make you feel like you was part of the Hyatt Family it felt like you was a number and not a person

Review collected in partnership with Hyatt Hotels
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1Thank Twentyfi
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Twentyfi, Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay. Please accept my sincere apologies for the inconveniences that you experienced and our...

Middletown, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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2Thank sherryz2017
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Detroit, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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1Thank woodrinar
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Naples, Florida
Reviewed 1 week ago

I would not recommend this hotel. The lights and telephone in my room did not work. I was finally moved to a second room where the heat was continuously on and could not be turned off. I tossed and turned all night. It was a miserable stay and I will never stay there again.

Review collected in partnership with Hyatt Hotels
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1Thank Jessica R
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Jessica R., Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay. Please accept my sincere apologies for the inconveniences that you experienced and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 

Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Region: United States > Texas > San Antonio > East Side
Price Range: $261 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Reservation Options:
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hyatt Regency San Antonio Texas
Hotel Style:
#1 Green Hotel in San Antonio
#7 Spa Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#18 Business Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#34 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Antonio staff and other travellers.
33 questions
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flushing,newyork
Visalia, California
over a year ago
Bellevue, Nebraska
over a year ago
Massachussets

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Questions? Get answers from Hyatt Regency San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, away from the lobby. Avoid "lobby view" rooms as they have no privacy.”
 of 5 bubbles crimsonowl, 16 Jan 2017 | Read review
“Better not take Suite room. Normal room should be better”
 of 5 bubbles sryoon71, 31 Dec 2016 | Read review
“You have a choice to overlook the Riverwalk or the Alamo. I recommend the Riverwalk”
 of 5 bubbles MGDionne, 28 Dec 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles Merry88Traveler, 16 Dec 2016 | Read review
“Riverwalk view is nice to have”
 of 5 bubbles H257YFmichaelk, 9 Dec 2016 | Read review
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