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Holiday Inn Riverwalk

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1,006 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Sydney, Australia
Reviewed 4 days ago NEW

I consider myself a seasoned traveler, so I can recognize when I am presented with bad service. Was on a road trip experiencing Texas, decided to hit up San Antonio - and I am glad I did! Awesome town. I arrived at the Holiday Inn Riverwalk, and my first experience is with the valet - very friendly and nice guy...

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Helpful?
Thank droods
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear droods, Thank you for sharing your detailed review regarding your Holiday Inn Riverwalk experience. On behalf of the staff and management team, I would like to extend my deepest apologies for the issues you encountered during your time with us. Your feedback is extremely important to us and has been shared with management. I would like to discuss your...

Englewood, Florida
Reviewed 5 days ago NEW

This hotel is in a great location for walking to many fine restaurants along the RiverWalk. Our room was very nice, the view was of the RiverWalk and since it was the holiday season it was even prettier than normal. Everything was decorated for the holidays so it made San Antonio festive despite the cold rain that appeared the entire...

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Helpful?
Thank decar48
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear decar48, Thank you for taking the time to share your review regarding your Holiday Inn Riverwalk experience. Aren't the Riverwalk Holiday lights beautiful? We're so glad that you had the opportunity to see that, and that you enjoyed the location of our hotel. Please visit us the next time your plans bring you to San Antonio. We'd love to...

Reviewed 1 week ago NEWvia mobile

My brother invited us to San Antonio, he made the reservation. From the day we arrived until we left we were very amazed with all employees. The location of our room was fantastic. Our room was in front of the fitness center, we were lucky. The location of the hotel was also pretty awesome, in front of a Catholic Church....

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Helpful?
Thank florinda r
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear florinda r, Thank you very much for a wonderful review. From your guest room to dining options, and service from our staff, it seems like you enjoyed your first stay with us. In addition, I'm glad our staff located your purse. We hope your Holiday Inn Riverwalk experience brings you to stay with us again. If you need any...

San Antonio, Texas
Reviewed 1 week ago

This is how much my husband and I love staying at your Holiday inn river walk. As crazy as this may sound-we actually live here in San Antonio and there are times when we just want to a break and get away to enjoy the sights and sounds of the downtown river walk. So when we do there is NO...

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Helpful?
Thank lolamymija
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear lolamymija, Thank you for posting such a great review regarding your numerous Holiday Inn Riverwalk experiences. More importantly, we thank you for allowing us the honor to serve you as our guests. We appreciate you choosing our hotel as your go to place for a nice getaway. I greatly look forward to sharing your comments with the staff. I...

Omaha, Nebraska, United States
Reviewed 1 week ago via mobile

Perfect location right on the RiverWalk. I had two kids with me, and we walked everywhere. The red Sightseeing double decker bus also stops right in front of the hotel. The staff was so helpful and friendly. I would definitely stay here again. The kids loved the food & room service. Bar closes at 11:30 by also plenty of bars...

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Helpful?
Thank Katrina O
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Katrina O, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was absolutely thrilled to read on how much you enjoyed your time with us. Our staff takes great pride in assisting our guests and making sure all is well with their stay. I look forward to sharing your comments at our next staff...

Pflugerville, Texas
Reviewed 2 weeks ago

Our company has a relationship with this Holiday Inn and many of my colleagues have stayed here; however, I had not up to this point. Although the hotel is not "brand new," they have recently upgraded and redecorated the rooms. My king-bed room was very spacious with a sofa and coffee table. This was helpful as I did work in...

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Helpful?
1Thank luv2travelMAP
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear luv2travelMAP, Thank you for your detailed review regarding your recent Holiday Inn Riverwalk stay. We're glad that you enjoyed your guest room and that you were able to work and sleep comfortably. We hope your first experience will lead you to many more here at our hotel. Please do not hesitate to contact me for booking assistance. We'd love...

Rifle, Colorado
Reviewed 2 weeks ago

Newly renovated hotel, just around corner from Riverwalk. Upgraded to a king balcony room overlooking a quiet stretch of the river, very nice! Short walk to get right into the Riverwalk action, about a 5 block walk to the Alamo, and a 2 block walk to the spectacular evening light show on the San Fernando Cathedral, San Antonio The Saga....

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Helpful?
Thank golden5travels
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear golden5travels, Thank you for posting such a wonderfully detailed review regarding your Holiday Inn Riverwalk experience. I was delighted to read that you enjoyed your upgraded room and the excellent service from our staff. The Saga light show is indeed beautiful and I'm glad you experienced that! Please come and visit us soon. We'd be delighted to host you...

Racine, WI
Reviewed 2 weeks ago

Good comfy hotel on the river walk, yet quiet enough to enjoy the view in the room. Love the restaurant with huge window wall to view the river. Many hotel have the restaurant outdoors, but found kind of cold to sit outside in a December morning. The room is clean. Car parking is easy, with a fee though.

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Helpful?
Thank SunriseRacine
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear SunriseRacine, Thank you for posting your positive feedback regarding your stay with us. We're so happy to read that you enjoyed your Holiday Inn Riverwalk experience! We look forward to seeing you soon. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

new york,newyork
Reviewed 2 weeks ago via mobile

Jeff,Jarret, Jorge, Dante. Are the best. They took care of us. Told us about the do and don't in the city. There help was very appreciated. I will come back to the Holiday inn. Not bad at all for the price. Very close to Downtown. My room face the River walk. Nice view. Over all it was a good experience....

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Thank fidia
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear fidia, Thank you for your wonderful review regarding your Holiday Inn Riverwalk experience. I'm so proud of the Valet Team we have and I'm glad they were of such great assistance to you! In addition to that, I'm glad you enjoyed your entire stay with us. Please do not hesitate to contact me for booking assistance the next time...

austin, tx
Reviewed 2 weeks ago

This was our first time here. We had a cousin getting married at the Sheraton Gunter hotel, just half a block away. Easy walk to and from the wedding. We had room 1203...very quiet and very clean. Front desk staff, waitress at the lounge, valet were all very friendly.

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Helpful?
Thank yzap
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear yzap, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was happy to read that you enjoyed the cleanliness of your room and the excellent service from our staff. I look forward to sharing your comments at our next service meeting. We hope that the next time your travels bring you to downtown San...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N Saint Marys St, San Antonio, TX 78205-2303
Region: United States > Texas > San Antonio > East Side
Price Range: $221 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Holiday Inn Riverwalk San Antonio, Texas
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a deal on price as you won't receive service. Get a room that faces the river as the pool isn't anything to write home about.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“view of the riverwalk of course would be best”
 of 5 bubbles decar48, 15 Jan 2017 | Read review
“Ask for the river view.”
 of 5 bubbles luv2travelMAP, 6 Jan 2017 | Read review
“Ask for a river view room.”
 of 5 bubbles golden5travels, 5 Jan 2017 | Read review
“They do charge for parking $25 or valet for $30. There is a small fridge in the room.”
 of 5 bubbles yzap, 31 Dec 2016 | Read review
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