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Holiday Inn Riverwalk

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1,078 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
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Reviewed yesterday NEWvia mobile

Pulled up to what we thought was going to be a ho hum regular experience. But. Instead was greeted buy a fire in his soul Donte and a strong smile from Isaac. Why must the rest of the world be so substandard when these two defintely got it perfected. Matt and Debi

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Thank Matt I
Reviewed 2 days ago NEWvia mobile

Spent some time on the 2nd floor bar. Juan the bartender was awesome! He made sure we were well taken care of. He made sure our drinks stayed full. We also ordered chips and queso from the hotel restaurant which was also great. I highly recommend you stop by the bar of you're visiting the Holliday Inn.

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Thank Kristin M
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

The bar located on the 2nd floor was fantastic! The bartender, Juan was amazing, drinks were fabulous and the atmosphere is perfect! Food was great too!!! A must if you are in the area! Affordable, classy, and welcoming!

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Thank A TripAdvisor Member
Philadelphia, United States
Reviewed 2 days ago NEWvia mobile

We had the pleasure of eating at the Holiday Inn restaurant and being served by a wonderful server Rebecca with warmest welcomes from supervisor Sergio. The food made by Jose the cook was delicious. We give it two thumbs up. We recommend it to anyone visiting the San Antonio Riverwalk area.

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Thank Edith A
San Antonio, Texas
Reviewed 2 days ago NEWvia mobile

Food is excellent. Ordered salad and soup. Happy hour from 5-7. Kids eat free also which is great. Staff is friendly and professional. The food is excellent and the restaurant has a nice atmosphere. Jose cooks a mean carrot soup!

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Thank tammiolsovsky
Auburn, Alabama
Reviewed 2 days ago NEW

Valet where great and very helpfull bar good general manager ben arrogant not help full view great over all good cynthia in bart very good valets jeff,donte, isaac and joey good advise and directions good house keeping good

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Thank mf998
Reviewed 2 days ago NEWvia mobile

Donte, Isaac and Jeff were incredibly on point. Very conscientious. The amenities at this place are great and the location cant be beat. The guests that are staying with us are thrilled what more can I say?

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Thank J B
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear J B, I'm absolutely delighted to read that you and your guests were thrilled with the exceptional service our Valet Team provided to you, and the amenities available to you at our hotel! Your positive comments are truly appreciated. Thank you again for staying with us. We look forward to seeing you soon. Kindest regards, Elizabeth Garza Guest Services...

Reviewed 2 days ago NEWvia mobile

Visited town with friends for a night of merriment. Jeff, Donte and Isaac are straight legends who helped us while we parked our car. Hotel is convenient to city attractions would definitely stay again.

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Thank Vinnie B
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Vinnie B, Thank you for sharing your wonderful feedback regarding your experience with us. We have a top notch Valet Team who love assisting our guests and I'm glad you experienced that! We hope to have the pleasure of hosting you soon. Regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Reviewed 2 days ago NEWvia mobile

This is a very nice hotel with great amenities. Love the access to the Riverwalk and proximity to great food, attractions and shopping. The rooms are very clean and comfortable and the tile instead of carpeting in the rooms is great. Nice bar and restaurant too. The valet staff is amazing. Donte, Jeff, Joey and Isaac hustle and provide great...

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Thank CathandMike
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear CathandMike, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're glad you enjoyed so many aspects of your stay with us. I look forward to sharing your comments at our next service meeting. We look forward to seeing you again! Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Reviewed 3 days ago NEWvia mobile

Fist and foremost I would like to send a Special thanks to Elizabeth Garza event coordinator for the bed decor & Alex the Great server in the restaurant for being so attentive making u want to eat every meal on property...The rest of the staff & the hotel it's self were grade A! We will highly recommend.

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Thank Chris H
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Chris H, Thank you for choosing Holiday Inn Riverwalk to spend your recent trip, and for taking the time to review your stay with us. We're honored that you spent such a special occasion with us, and that you highly recommend us! It was my pleasure assisting you with setting up your proposal weekend! I look forward to sharing...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N Saint Marys St, San Antonio, TX 78205-2303
Region: United States > Texas > San Antonio > East Side
Price Range: $230 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Holiday Inn Riverwalk San Antonio, Texas
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite 2 rooms 1 bedroom pull out sofa and a roll away”
 of 5 bubbles mf998, 24 Mar 2017 | Read review
“Ask for river view.”
 of 5 bubbles U7718AOjulies, 22 Mar 2017 | Read review
“Riverview is amazing!”
 of 5 bubbles , 20 Mar 2017 | Read review
“If you can, ask for a room that has a view of riverwalk.”
 of 5 bubbles kazMidwest, 3 Mar 2017 | Read review
“Watching the riverwalk is amazing,”
 of 5 bubbles sandi31274, 1 Mar 2017 | Read review
5 of 5