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Holiday Inn Riverwalk

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Holiday Inn Riverwalk
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1,033 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Corpus Christi, Texas
Reviewed yesterday NEW

Elizabeth Garza was excellant in helping us celebrate a friends 40th birthday, she had the room decorated and champagne waiting for us upon check in! Great weekend overall, nice clean rooms, great location and friendly staff!

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Helpful?
Thank cwoodgarner
St. Michaels, Maryland
Reviewed 2 days ago NEW

Hotel is nice and comfortable. The staff especially Justene made our stay a memorable experience. Will stay here when I return to San Antonio. Nice lounge and restaurant with access to the riverwalk area.

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Helpful?
Thank 969ken
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear 969ken, We can't thank you enough for sharing your wonderful comments with us. We're glad you enjoyed your time at Holiday Inn Riverwalk and that Justene made your stay such a memorable experience! I look forward to sharing your review at our next service meeting. Please do not hesitate to contact me for booking assistance the next time your...

Houston, Texas
Reviewed 2 days ago NEW

The hotel helped me arrange for room decoration, a basket of fruit and cheese, and champagne so that my future daughter in law would be surprised when she arrived. The staff was amazing, especially Elizabeth Garcia. She communicated with me throughout the process, gave me great options, and sent pictures of her work. I would definitely recommend this hotel for...

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Helpful?
Thank dterry0524
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear dterry0524, Thank you for taking the time to review your Holiday Inn Riverwalk experience. It was truly my pleasure assisting you with setting up your daughter in law's guest room. Please send your son and daughter in law my well wishes on their special day! Please do not hesitate to contact me if you ever need my assistance again....

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

This hotel is reasonably close to main attractions. Very clean, recently remodeled comfortable rooms. Plenty of outlets for recharging devices. We were near the elevator and expected noise but were pleasantly surprised. Staff were friendly and helpful.

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Helpful?
Thank Tim H
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Tim H, Thank you for posting such positive comments regarding your Holiday Inn Riverwalk experience. We're glad you enjoyed the location of our hotel. Being on the Riverwalk definitely has its perks! From the cleanliness of our hotel to the friendliness of our staff, we're happy that you enjoyed your time with us. Please let us know when your...

Buffalo, New York
Reviewed 6 days ago NEW

Great location for this hotel. Walking distance to everything you want to see near the river walk. Was there for a conference. Good, clean rooms, nice room for conference and staff was very friendly and seemed genuinely concerned for your stay. They do charge $25 to park and me and a colleague both had trouble getting out of the garage...

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Helpful?
Thank rich65k
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear rich65k, Thank you for taking the time to review your Holiday Inn Riverwalk stay. While I was happy to read that you enjoyed many aspects of your stay with us, I would like to apologize for the inconvenience of being charged twice for your parking. Please do not hesitate to contact me at your convenience if your issue was...

Reviewed 1 week ago NEW

The hotel was very comfortable and the service was good. The location was excellent. Walking distance to The Alamo, very nice view of the Riverwalk They do charge for the parking garage but it was affordable.

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Helpful?
Thank Netzabeth B
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Netzabeth B, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're so glad to read that you enjoyed the comfort of your stay and the service from our staff. Please let us know when your travels bring you back to San Antonio. We'd love to see you again! Kindest regards, Elizabeth Garza Guest Services...

Reviewed 1 week ago via mobile

My family and I recently got to stay at this hotel and we had a wonderful time! My job keeps my family and I traveling full time. I am a Spire member in IHG so when we went to check in, we were upgraded to a master suite. The kids loved the top floor balcony view! My family and I...

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Helpful?
Thank Brandon N Kris L
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Brandon N Kris L, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We can not thank you enough for being a Spire Elite Rewards Member and for your loyalty to our brand. We're so glad that you enjoyed your guest room and the excellent service from our staff. Please let me know when your...

Hassleholm, Sweden
Reviewed 2 weeks ago via mobile

Nice hotell and realy good rooms with 2 king size beds. Conference rooms where big and well working. Typical american breakfast that left some more to wish for. No cheese and no other bread than toast for a high price (cheaper for members (free to become))

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Helpful?
Thank Stejor
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Stejor, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're glad that you enjoyed your guest room. I apologize if our breakfast options were not to your satisfaction. We appreciate your feedback. Thank you again for staying with us. We hope to have the pleasure of hosting you again soon. Regards, Elizabeth Garza Guest...

Reviewed 2 weeks ago via mobile

Had a great time here during my stay. The service was impeccable. Jeff and Jorge couldn't of been more helpful! Very fast and friendly this place is the place to stay in San Antonio. Be sure to find them when staying here.

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Helpful?
Thank Brennan R
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Brennan R, Thank you for reviewing your stay with us. We greatly appreciate you naming Jeff and Jorge as the service professionals who gladly assisted you and who made your stay a great one. Thank you again for staying with us. We look forward to seeing you soon. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Denver, Colorado
Reviewed 2 weeks ago

The hotel was very nice - clean, comfortable and great access to the Riverwalk. The staff was the friendliest I've ever encountered at any hotel. From the front desk and restaurant staff to Jeff D. with the valet service, everyone was polite and very helpful.It was our first visit to San Antonio and Jeff took the time to talk with...

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Helpful?
Thank wmh2017
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear wmh2017, On behalf of the Holiday Inn Riverwalk team, I would like to thank you for posting such a wonderful review regarding your stay with us. I'm so proud of our team and the exceptional service they provided to you. We hope your experience with us brings you back to San Antonio soon. Please do not hesitate to contact...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $231 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity and Hotels.com so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Holiday Inn Riverwalk San Antonio, Texas
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
26 questions
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms overlooking the riverwalk are very nice”
 of 5 bubbles 969ken, 19 Feb 2017 | Read review
“Ask for a Riverwalk view, it is really nice and does not get loud at night.”
 of 5 bubbles 29phillipv, 1 Feb 2017 | Read review
“Choose one with balcony facing the Riverwalk.”
 of 5 bubbles 383tabithal, 28 Jan 2017 | Read review
“Ask for a Riverwalk view room.”
 of 5 bubbles 63Lincoln, 26 Jan 2017 | Read review
“Get a deal on price as you won't receive service. Get a room that faces the river as the pool isn't anything to write home about.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
5 of 5