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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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628 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Cheshire
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 days ago NEW

We stayed here for two days and the hotel is right on the river walk and has great views. However, you have to pay extra for car parking and this makes the sat expensive. We were there for Thanksgiving and ate in the restaurant and the meal was very good and quite reasonable. However the next night was the river... More 

Helpful?
Thank FansofGreece
2 reviews
Reviewed 3 days ago NEW via mobile

Great place, quiet and friendly staff. Check in was a breeze and the bed was very comfy. Parking lot was well lit up, and felt very safe. Would definitely come back if I'm ever back in town for business.

Helpful?
Thank saillaway
Fort Worth, Texas
Level Contributor
8 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Great location. Near market square and the stop for the city bus tour. Rooms were clean. Beds comfortable. Dinner in the restaurant was excellent. Staff were extremely friendly and helpful. Got some great advice and recommendations for stops on our Texas Roadtrip .

Helpful?
Thank Libby K
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM More 

Huntsville, Texas
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

When we checked lady was not friendly at all, gave us no info like breakfast info, I had to ask several times to find out best door to park by to be close to room. Room smelled awful. Enough coffee for one person. They were put out when we called for more. They didn't clean our rooms one of the... More 

Helpful?
Thank Shanon911
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am sorry that your experience wasn't as wonderful as we would have liked for it to be. I will pass on your comments to our Housekeeping Manager to make him aware of your comments. Ben/GM More 

Travellers are raving about these San Antonio hotels

New Mexico
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Had a great stay with family. We received two adjoining rooms for me and my husband and our two daughters. It was great, clean, hot tub, pool. The restaurant there is independently owned and operated. I'd go somewhere else for meals. Otherwise great experience handsdown.

Helpful?
Thank Felicia G
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the feedback. Ben/GM More 

Columbus, Ohio
2 reviews
Reviewed 2 weeks ago via mobile

Stayed here for my husbands birthday. Liz was able to decorate the room prior to our arrival and my husband was so surprised. If u are planning something special this is the place to go. Staff was SUPER nice and amazing.

Helpful?
Thank amoore2340000
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I am happy to hear everything was great! Ben/GM More 

Vancouver, Canada
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

My wife and I traveled to San Antonio for the first time and were glad we chose this hotel. It is in a safe area with plenty of free parking and within walking distance to Market Square and even to Riverwalk and the Alamo. The lobby and common areas have been recently remodeled and look nice. The rooms are comfortable... More 

Helpful?
1 Thank Fish-Fun-Seaker
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. Ben/GM More 

Erlanger, Kentucky
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Not the best holiday inn I've stayed at. The floor in our room was so disgusting. My daughter got out of the bath and walked around for a minute or two while I got her clothes together and her feet were jet black. The room reeked of mold. On the plus side. The staff was warm and welcoming. Steve the... More 

Helpful?
1 Thank chelsea d
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to review our hotel. We will be sharing your comments with our housekeeping department to improve going forward. Also, thank you for recognizing our shuttle driver, Steve. We hope we can accommodate you again during your next visit to San Antonio. More 

1 review
Reviewed 4 weeks ago via mobile

Spend two night at Holiday Inn downtown, I love it!! The room was clean, nice service, very friendly personal and a really great breakfast to start the day. Plus very convenient location to visit the river walk, market place and other locations, this is a great hotel with affordable prices. I definitely recommend it.

Helpful?
Thank rosae28
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM More 

Plano, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed 4 weeks ago

Always stay here when I visit San Antonio & every time I come I receive the best service from the check in until I leave. I was very impressed with the renovation. The Lobby and the restaurant looks wonderful, amazing! Great appeal as you walk in! I am not very good to remember names but, I want to say thanks... More 

Helpful?
Thank Berthy6
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you so much for the kind words! Ben/GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Region: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
Holiday Inn San Antonio Downtown Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio Downtown staff and other travellers.
10 questions
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5 months ago
Zapata, Texas
8 months ago

See all questions (10)

Questions? Get answers from Holiday Inn San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay there”
 of 5 bubbles Shanon911, 19 Nov 2016 | Read review
“Our room was in the 4th floor & it was very quiet, roomy and with a nice view to down town. Refrigerator, Microwave, etc. very convenient.”
 of 5 bubbles Berthy6, 31 Oct 2016 | Read review
“Within walking distance of town if you like walking. Handy to Market Square.”
 of 5 bubbles deirdrem142, 3 Oct 2016 | Read review
“The Whole Hotel was nice”
 of 5 bubbles U4786EKtimw, 1 Oct 2016 | Read review
“Higher floor, Choose corner room”
 of 5 bubbles 937austinl, 17 Sep 2016 | Read review
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