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Four Points by Sheraton San Antonio Airport

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Traveller (97)
Room & Suite (47)
Pool & Beach (7)
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Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“shrimp tacos”(5 reviews)
“spg points”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (334)
There are newer reviews for Four Points by Sheraton San Antonio Airport
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Traveller rating
176
94
29
15
10
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176
94
29
15
10
Show reviews that mention
All reviewssan antonio airportshrimp tacosspg pointsfront deskstayed here for one nightnorth star mallfitness roomwould stay here againthe hotel is cleanoutdoor poolshuttle servicebreakfast buffetawesome hotelfirst floorrooms are nicea great stayfitness center
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11 - 15 of 324 reviews
Reviewed 2 weeks ago

We had to keep asking for our room to be cleaned. When housekeeping did finally arrive, they were not thorough. The floor was dirty. The business center is outdated as well. The front desk staff seemed limited and oftentimes there was nobody there when we...More

Review collected in partnership with this hotel
Thank domin03
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 3 days ago

I am sorry to hear about your sub par stay, we will absolutely address these areas of concern, thank you for sharing.

Reviewed 2 weeks ago

I arrived with my husband and my service dog Suzy Q We were greeted by name and welcomed as SPG members. Our room was not ready but the wait was short and comfortable.I have ask that the next stay be in one of the larger...More

Review collected in partnership with this hotel
Thank suzyqyorkie0727
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 3 days ago

I am glad to hear you guys as well as Suzy Q enjoyed your stay with us!

Reviewed 3 weeks ago

Comfortable beds and room, room card reader unlocks exterior doors-appreciated the extra security. Bathroom and shower were very roomy. Another plus was the front desk staff. They were able to confirm a cancellation I had to make after booking my room online for the wrong...More

Review collected in partnership with this hotel
Thank dghead63
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 3 days ago

The Cowboy Brisket Nachos are one of my favorites as well! Great choice! Thanks for the kinds words and glad to hear you enjoyed your stay with us!

Reviewed 3 weeks ago

Usually a great stay this time not so, rude young lady at front desk, no upgrade and sent me to wrong type of room that I requested. Supervisor who was know at front gave me a different room. However I could not never get thremastat...More

Review collected in partnership with this hotel
Thank Rick H
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 3 weeks ago

Hi Rick, Thanks for the feedback. I am sorry your stay was less than stellar. We will address the issues with our team because our expectations are much higher than the experience you received. Thanks again and look forward to hosting you during your next...More

Reviewed 6 May 2018

The customer services were OUTSTANDING, from check-in to checkout and beyond! In addition, the facilities were clean and well maintained. My room was more than adequate for our weekend stay. This is my most favorite hotels in San Antonio, for which my wife and I...More

Review collected in partnership with this hotel
Thank mbursey
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 3 days ago

Thank you MajorB, the pleasure is always ours!

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 105 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (47)
Pool & Beach (7)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Toni S
28 November 2016|
AnswerShow all 6 answers
Response from Chaitan M | Property representative |
Hi Toni S! I am sorry to inform you that unless the pet is a service animal we are unable to accommodate the pet. I hope that helps. Have a nice day!
0
Votes
conrade886
1 October 2014|
AnswerShow all 3 answers
Response from Megan L | Property representative |
Dear conrade88, Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited... More
0
Votes
Room Tips
"Bed and room very comfortable, clean bathroom and linen. Very friendly staff."
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"King room is the best"
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"The room is off to the side and is good for someone who wants to be in a compact room."
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"most of the time I can get room with balacony sold out I was told."
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