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Four Points by Sheraton San Antonio Airport

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Four Points by Sheraton San Antonio Airport
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265 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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El Paso, Texas
Reviewed 2 days ago NEWvia mobile

The hotel had good rates, very good breakfast buffet. The bar and dinner was good. The service was very good and exercise/pool area was clean. Good parking and near Northstar Mall where there are plenty of restaurants. Also close to the airport. Free shuttle service.

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Helpful?
Thank Pedro C
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

This Hotel is Modern with its design, but very comfortable. From its open lobby, bar, & restaurant to its covered patio to its spacious well appointed rooms this place does not disappoint. The walls are thick concrete making the rooms very quiet. A fitness room on the first floor has all new equipment. The staff was friendly and accommodating. One...

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Helpful?
Thank Christopher462
About Hotel's Favourite Review
Chaitan M, Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Thank you for the great review Christopher462. I am glad you found our hotel accommodating and comfortable. Thanks for recognizing the complimentary bottle of water as well! Happy Holidays to you and your family from our Four Points team!

Billings, Montana
Reviewed 6 days ago NEW

We stayed because it was close to the airport. Aurelio at the front desk went above and beyond to make our stay memorable. The beds were comfy and we got a great nights sleep. I would recommend the Four Points to anyone. Clean and tidy with a great staff.

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Thank dse31600
Reviewed 1 week ago via mobile

The Four Points Sheraton at the San Antonio Airport always provides a great stay experience no matter what time of year. Easygoing style from check in to check out. Management and staff are Texas friendly and go out of their way to make sure your every need is taken care of. Rooms are spacious with comfortable beds and functional bathroom....

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Thank Daryl H
Denver, Colorado
Reviewed 1 week ago

Disappointing. Lobby and room were nice. But only tepid hot water at 11 pm and our room was not completely clean (hair in bathroom and crumbs on furniture). Breakfast -- which I think of a typically complimentary for this type of hotel -- was $8.95 (not including beverages). Worse, they did not tell us breakfast was not complimentary...you would only...

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Helpful?
Thank PiDen888
Management response:

Dear PiDen888, Thank you for taking the time to share your experience at our hotel. While we are all very busy, we count on the honest reviews of our guests to show us where we can improve. I was disappointed to read about your experience. I would like to express a sincere apology. I know I would be a frustrated...

Katy, Texas
Reviewed 2 weeks ago

I am in our room right now writing this review. I did not know what to expect of this place. I have never stayed at a Four Points before and thought it was some cheap hotel from Sheraton. So we gave it a try. When I walked into the lobby looked rich and inviting and it smelled great. The ladies...

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Helpful?
Thank pmemendoza
Management response:

Dear pmemendoza, Thank you for choosing our hotel to use your SPG points. We appreciated you as a SPG Gold Member and staying loyal to Starwood. I would also like to thank you for leaving us a well thought out response. We always enjoy reading how our guests enjoyed their stay even it the truth hurts. With your review, we...

Reviewed 3 weeks ago via mobile

The staff at this Four Points Sheraton is super accommodating. As soon as we showed up, it was clear that we were expected, and our reservation was quick and easy to fulfill. The rooms are appointed nicely with modern furniture. The beds were remarkably comfortable and this Hotel was very quiet and peaceful. Pool, Hut tub, and fitness center on...

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Thank Carrie N
London
Reviewed 4 weeks ago

Location - the right spot if you do not need to be downtown. Easy drive in any direction to places on the Northside. Might take a few practice runs to find Jones Matlzberger ramps but we were there 5 nights and soon got the hang of it. Position - there is no getting away from the fact that you are...

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Thank WorldwideWebster
Reviewed 4 weeks ago

I have been staying here for the last few months when traveling for work to San Antonio and Stephanie and Paula have made me feel like I have a second home now. They always remember me and make me feel welcome. I could not say enough about this Hotel and staff especially these two. Thanks!

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Thank Jose O. G
Reviewed 15 February 2017

I stayed at the Four Points San Antonio Airport for a quick business trip and the experience was superb. Friendly staff, excellent amenities including a restaurant and bar, the room was modern and clean, and the proximity to the airport and rental car facility is very convenient (as I arrived at midnight and had an 8am meeting). I highly recommend...

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Helpful?
Thank Kody S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Antonio Airport Hotel.We are conveniently located by the San Antonio International Airport with comfortable accommodations, exceptional service, and an inviting atmosphere. Enjoy convenient access to the San Antonio Airport, downtown San Antonio including the famed Riverwalk, the Alamo, and theme park fun at Sea World and Six Flags. Guests can discover a myriad of shops, restaurants, attractions, and corporate offices just minutes away. Whether your Texas travels are for business or pleasure, we ensure all guest's experience unparalleled comfort and convenience with a splash of southern hospitality. ... more   less 

Additional Information about Four Points by Sheraton San Antonio Airport

Address: 8818 Jones Maltsberger Rd, San Antonio, TX 78216-4728 (Formerly Casa Linda San Antonio)
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $148 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Antonio Airport 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Priceline so you can book your Four Points by Sheraton San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western San Antonio
San Antonio Best Western
Four Points By Sheraton San Antonio Airport Texas
Hotel Style:
#33 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#77 Family Hotel in San Antonio
#106 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Antonio Airport staff and other travellers.
2 questions
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Overland Park, Kansas
4 months ago

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Questions? Get answers from Four Points by Sheraton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number side of corridor is quieter”
 of 5 bubbles WorldwideWebster, 27 Feb 2017 | Read review
“I prefer balcony room”
 of 5 bubbles 688gwenq, 8 Feb 2017 | Read review
“Try the attached side patio off the 2nd floor when you want to read or visit.”
 of 5 bubbles Christopher462, 28 Dec 2016 | Read review
“Great location, clean rooms and friendly staff”
 of 5 bubbles beatty924, 20 Dec 2016 | Read review
“We like the south side but all rooms have been quiet even next to the elevators.”
 of 5 bubbles 640eugener, 16 Nov 2016 | Read review
5 of 5