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Embassy Suites by Hilton San Antonio - NW I-10

Booking.comUSD 151*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 183*
USD 151*
USD 183*
USD 151*
USD 183*
USD 151*
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Embassy Suites by Hilton San Antonio - NW I-10
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962 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio - NW I-10
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Showing 918: English reviews
Saint Louis, Missouri
Reviewed 31 August 2016

Mold in the shower and other places in the bathroom, housekeeping repeatedly forgot to replenish our water glasses, coffee cups and complimentary coffee, furniture so stained you won't want to sit on it. Hotel is under renovation and is full of dust and other filth. I'm sure the newly remodeled rooms will be lovely but will they be clean????? The...

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Helpful?
Thank mertzfamily
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello mertzfamily, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Huntsville, Texas
Reviewed 29 August 2016

The hotel is undergoing refurbishing so some things are not up to par. The breakfast cannot be cooked to order since the grill is not in place. The food items were not as good as usual. Also, during this period, the restaurant menu items are limited. This hotel has always been great from my standpoint. I like the location because...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marycathyjoneslmp
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello marycathyjonestmp, Thank you for your stay and for sharing your feedback. We hope to welcome you back soon.

brownsville, United States
Reviewed 29 August 2016

Great hotel to stay at, stayed for two days and on both days, the room was always cleaned and ready to stay at. Breakfast was ok, not the best, bot overall stay was great. highly recommend this hotel in the San Antonio area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Fernando H
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Fernando H, Thank you for your stay and for sharing your feedback. We hope to welcome you back soon.

Washington, Michigan
Reviewed 27 August 2016 via mobile

My room is one of the new rooms. Very comfortable bed. The sitting area has a lounge chair and long couch. I love it. It's missing an end table by the lounge though. Also the lights are on auto which can be modified. My light kept going off while just sitting there.

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Helpful?
Thank mrkrip2
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello mrkrip2, Thank you for your stay and for sharing your feedback. We hope to welcome you back soon.

Brandenburg, United States
Reviewed 27 August 2016

This Embassy Suites is being renovated. Make sure you check with the front desk to get a renovated room. Don't look for a freshly cooked breakfast as normal because they are renovating the area and do not have their kitchen back in yet.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Gary K
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Gary K, Thank you for your stay and for sharing your feedback. We hope to welcome you back soon.

Houston, United States
Reviewed 27 August 2016

This place is in bad shape. They are working on renovations but they don't tell you when you book a room. I have an issue with that. The staff is very nice. The amenities were the weak link. My room had been renovated...if I was an owner, the punch list would be LONG

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Valerie J
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Valerie J, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Austin, United States
Reviewed 26 August 2016

The suite is quite large and cozy with 2 flat TV Sets although the TV channel options are not many. The hotel is under reconstruction for the lobby and it's not so noisy during my stay. Enjoyed the food provided in the hotel restaurant in 1st floor for Salmon and Beef Salad with my wife. Parking is convenient too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Haojie D
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Haojie D, Thank you for your stay and for sharing your feedback. We hope to welcome you back soon.

Tijuana, Mexico
Reviewed 25 August 2016

Id never stayed at a Embassy Suites Hotel, we opted to stay me and my family at this one because it was closer to the Six flags park. This hotel is Old, and smelly and has a big construccion going on all the time. The rooms are terrible, and what can i say they are super dirty carpets, my room...

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Helpful?
1Thank laredo2015
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello laredo2015, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Austin, United States
Reviewed 23 August 2016

Construction everywhere and no concessions. Cold popcorn and stale chips for "reception" nightly. Good breakfast, but not cooked to order...like a Hampton or worse. If you want friendly and caring staff, go to breakfast-that's the only place you will find them. Mattress old/pillows OK.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Loraine H
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Loraine H, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

San Antonio, United States
Reviewed 21 August 2016

Do not go to this hotel unless you like smelling dust and paint. Nothing is covered and everything was so old! The room smelled and there were nasty stains on the furniture and the ac did not work. The pool was so dirty and unkept! The noise was horrendous!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Julie H
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Julie H, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $165 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Embassy Suites By Hilton San Antonio - NW I-10 Texas
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
4 questions
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Fort Stockton, Texas
Dallas, Texas
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a look at the room before final check in”
11268, 6 Apr 2017 | Read review
“upper floors are quieter”
dorisjohanness, 3 Apr 2017 | Read review
“ask if there is a room that doesn't hear the highway”
WorkingTravelMom, 25 Mar 2017 | Read review
“rooms on the east side are quieter”
BobD2009, 18 Mar 2017 | Read review
“Higher floors are less noisy!”
Shackleton87, 8 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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