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Embassy Suites by Hilton San Antonio Airport

EmbassySuites.comUSD 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton San Antonio Airport
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882 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Airport
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Showing 844: English reviews
Aurora, Colorado
Reviewed 12 August 2016

The cleanliness of my room was NOT what I've come to expect from Embassy Suites. There was food left in the refrigerator from the previous guests. No idea when that was. Housekeeping did not empty all trash cans every day.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank karenpY2671DQ
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KarenpY2671DQ, Please know that this is not standard of any Embassy. Your review is being taken into account and we will work correct as much of this as possible so that your next stay will be more enjoyable. Accept my apologies for any inconvenience staff oversights may have caused you during your last stay. Our goal is for guests...

Barrington, Rhode Island
Reviewed 11 August 2016

The Hotel is conveniently located near the airport. While the property was undergoing significant renovation during my stay, the staff there was very accommodating and did a good job of minimizing any inconvenience due to construction. Excellent breakfast included in mornings and nice social atmosphere at happy hour in evenings. The on site gym is small but does provide the...

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Helpful?
Thank KRota
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KRota, Please accept my apologizes for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We do appreciate all your understanding and patience while we update our room product to provide a room that will exceed our guests' expectations. We are very glad that you enjoyed...

Dickinson, Texas
Reviewed 6 August 2016

Embassy has corner rooms that are less expensive and very nice. When you are by yourself and want a great room for a budget ask for one. They also include the happy hours each afternoon and a breakfast made to order. Salesmen this is great for your budget night stay in SA.

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Helpful?
Thank Ron H
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Ron, We appreciate you posting a review on TripAdvisor. Our team was happy to hear that you enjoyed the room, breakfast, and evening reception. We hope that if your travels ever bring you back to San Antonio, you will stay with us again. Thank you, Mariela

Lilburn, Georgia
Reviewed 6 August 2016

Everyone, from the top to the bottom, were very helpful and friendly. Loved the free breakfast and evening snacks/drinks. The breakfast was much nicer than I expected, they had an omelette bar, eggs, bacon, sausage, pancakes, oatmeal, pastries, fruit, etc. the evening drinks were generous and so nice after a long day.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Trey J
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Trey, Thank you for taking the time to post a review on Trip Advisor. We appreciate the great comments about our team, breakfast, and evening reception. Our goal is to be the friendliest hotel in San Antonio. We look forward to seeing you on your next visit. Thank you, Mariela

Reviewed 4 August 2016

I have stayed here several times. It is consistent in providing great service and making you feel welcome. I stayed in one of the recently renovated suites and it was very nice. The Front Desk staff is always polite and professional. Convenient location.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank O5497JYlisas
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello O5497JYlisas, You have stayed with us before and we greatly appreciate your loyalty. Our staff make us proud each and every day and we are happy to have them working for us and living and giving our valued guest the best service at all times. We are very glad you enjoyed the new suites. We hope to see you...

Boston
Reviewed 4 August 2016

The hotel is a construction disaster. For some reason, the owners decided to keep it open during a MAJOR reno. It is a total disaster. The staff is great, but they cannot make up for the systemic disruptions to the peace of the hotel. We strongly recommend staying away from this property until the reno is completed.

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Helpful?
Thank BostonJoka
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello BostonJoka, We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We are committed to continually improving our hotel and a key component of that is being open to constructive critique. We hope to see you back upon the completion of the...

Mount Airy, NC, United States
Reviewed 3 August 2016

Even though it is under construction now, the room was already remodeled and it was excellent! Staff were pleasant and engaging. Would definitely recommend this hotel. The remodeled portions of the hotel are lovely too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Yogi W
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Yogi, Customer Service is one of our highest priorities and we train and train to make these requirements happen each and every day. We do appreciate all your understanding and patience while we update our room product to provide a room that will exceed our guests' expectations. We hope that if your travels ever bring you back to San...

Corpus Christi, Texas
Reviewed 2 August 2016

Would not stay here until renovations complete! Noise level is unacceptable. Was not made aware of renovations and the intolerable noise level when I reserved on the HHilton Honors app. Front desk was not understanding or helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank V4584LNsteveng
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello V4584LNsteveng, As a guest, you are top priority, and I would like to assure you that your comfort and satisfaction is our number one responsibility. We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We do appreciate all your understanding and...

Wichita, KS
Reviewed 31 July 2016

Everyone at the hotel are very nice. The lobby was pretty nice. The hallways and room; however, were very worn out. The biggest problem with my room was the noise. I could hear kids at the pool from my 11th floor room. I could also hear traffic as well. The worst was the "Clunk" my air conditioner and my neighbor's...

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Helpful?
Thank GT6
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello GT6, We are currently renovation all the sleeping rooms and atrium area. We thank you for your patience while we make necessary improvements to our hotel. We appreciate your willingness to endure a few inconveniences while we make the hotel the best it can be. We are glad that you did enjoy the service which is very important to...

Silver Spring, Maryland
Reviewed 30 July 2016

I traveled to San Antonio for business this week and chose a hotel close to the airport to meet my flight schedule. The hotel is less than five minutes from the airport and convenient to the car rental facilities. However, they are having a major remodel with several floors closed and the middle of the lobby covered by a work...

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Helpful?
Thank Farmerica
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Farmerica, As a guest, you are top priority, and I would like to assure you that your comfort and satisfaction is our number one responsibility. We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We do appreciate all your understanding and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $189 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Embassy Suites By Hilton San Antonio Airport Texas
Hotel Style:
#66 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Airport staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good, relaxing destination.”
450Stephen, 23 May 2017 | Read review
“If you like to watch planes, grab to north side..it's still quiet but fun to watch them come and go. Stay away from the elevators.”
samuelk228, 22 May 2017 | Read review
“Rooms on the backside overlook a demolished parking lot.”
11268, 28 Apr 2017 | Read review
“We chose a non-suite room - it was SO QUIET!”
Susannmarie, 10 Apr 2017 | Read review
“North rooms have a view of the airport runway.”
alanrV4768YP, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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