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Grand Hyatt San Antonio

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Traveller (472)
Room & Suite (428)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(500 reviews)
“ruth's chris”(83 reviews)
“bar rojo”(69 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,698)
There are newer reviews for Grand Hyatt San Antonio
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Traveller rating
1,949
1,058
396
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69
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1,949
1,058
396
140
69
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter mallper dayeasy accessriverwalk
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601 - 605 of 3,612 reviews
Reviewed 27 April 2017

It was fairly standard in my opinion. There are both vacationers with children running around, but also many people attending conferences. It's a very clean place and the staff is very good about responding to customers' needs (including if you bring a dog to them...More

1  Thank 204lauren
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 1 May 2017

We appreciate your feedback. Looking forward to seeing you soon!

Reviewed 27 April 2017 via mobile

Pros. Good location, great restaurant Cons very hard bed (even compared to beds in Spain), lobby music that vibrates and travels to rooms above ( I was on 15th floor!),insincere offers to make stay more pleasant (I complained about the music twice and was never...More

1  Thank travelmom01958
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 1 May 2017

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future!

Reviewed 26 April 2017

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Review collected in partnership with Hyatt Hotels
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 1 May 2017

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Reviewed 25 April 2017

Review collected in partnership with Hyatt Hotels
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 1 May 2017

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Reviewed 25 April 2017

Grand Hyatt outdid themselves! It was very clean and the staff was very friendly and helpful! We will definitely be back soon! We stayed on the 22nd floor of the hotel and the view was incredible of downtown San Antonio. Check in and out process...More

Review collected in partnership with Hyatt Hotels
2  Thank ricardovB8066WH
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 1 May 2017

Thank you for your feedback. We are happy to hear you enjoyed our hotel and friendly staff. We appreciate your comments and look forward to seeing you soon!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 178 - USD 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 178 - USD 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (472)
Room & Suite (428)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
SofiKohan
10 March 2018|
AnswerShow all 2 answers
Response from Johanna R | Reviewed this property |
You need to call the hotel directly and ask to speak with manager on duty.
0
Votes
ccylin
1 March 2018|
AnswerShow all 3 answers
Response from Jones1107 | Reviewed this property |
No breakfast is not included.
0
Votes
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
Room Tips
"Recommend upgrade to Club Level which includes Grand Club access...priceless!"
Read review
"Executive floor with club privileges"
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"Grand Club level is nice and food in Grand Club is excellent."
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"Request the 23rd floor and Grand Club"
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