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Grand Hyatt San Antonio

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Traveller (472)
Room & Suite (428)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(500 reviews)
“ruth's chris”(83 reviews)
“bar rojo”(69 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,699)
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3,613 results
Traveller rating
1,950
1,058
396
140
69
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1,950
1,058
396
140
69
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter mallper dayeasy accessriverwalk
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531 - 535 of 3,613 reviews
Reviewed 24 May 2017 via mobile

I stayed at this hotel for three days While attending a show in the convention center. This hotel is in the perfect location for this, it also has access to the Riverwalk and it's really close by to a mall. Lots of great choices nearby...More

1  Thank chefjeff60
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 25 May 2017

We appreciate your feedback. Looking forward to seeing you soon!

Reviewed 24 May 2017

We stayed here for the first Tim's after always staying at another 5 star hotel. This hotel is down on the end and was quiet and beautiful. The staff was all amazing and made us feel very welcomed! We will be back soon :)

Review collected in partnership with Hyatt Hotels
1  Thank christinebB819CY
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 25 May 2017

Thank you for your feedback. We hope to see you again soon!

Reviewed 23 May 2017

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Review collected in partnership with Hyatt Hotels
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 31 May 2017

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Reviewed 23 May 2017

I rented a room through Hotwire, maybe that was the prob? The room I received was a handicap enabled room , which in itself wasn't all too bad, I've stayed in them before. It was however , old and worn out. the carpet was in...More

1  Thank DanW133
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 25 May 2017

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect.

Reviewed 23 May 2017

Stayed at the Grand Hyatt for 4 nights and had a very comfortable stay. Our floor was very quiet and the staff was nice.The bed was huge and comfortable, the bathroom large and clean and their was a chaise lounge to relax on. There is...More

1  Thank Momof2Virginia
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 25 May 2017

We appreciate your feedback. Looking forward to seeing you soon!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 178 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 178 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (472)
Room & Suite (428)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
SofiKohan
10 March 2018|
AnswerShow all 2 answers
Response from Johanna R | Reviewed this property |
You need to call the hotel directly and ask to speak with manager on duty.
0
Votes
ccylin
1 March 2018|
AnswerShow all 3 answers
Response from Jones1107 | Reviewed this property |
No breakfast is not included.
0
Votes
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
Room Tips
"Recommend upgrade to Club Level which includes Grand Club access...priceless!"
Read review
"Executive floor with club privileges"
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"Grand Club level is nice and food in Grand Club is excellent."
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"Request the 23rd floor and Grand Club"
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