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    Grand Hyatt San Antonio

    600 East Market Street, San Antonio, TX 78205
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 65
    USD 414*
    USD 349*
    USD 414*
    USD 349*
    USD 414*
    USD 349*
    Traveller (392)
    Room & Suite (449)
    Dining (88)
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    Overview

    • Excellent51%
    • Very good30%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ruth's chris” (79 reviews)
    “bar rojo” (60 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Omni La Mansion del Rio
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    The Westin Riverwalk, San Antonio
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    Hotel Contessa
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    Hyatt Regency San Antonio
    2,839 reviews
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,096)
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    531 - 535 of 3,096 reviews

    Reviewed 26 September 2016

    I had a few issues in my room; however, the hotel staff went above and beyond to accommodate me and make me as comfortable as possible. Excellent customer service! The hotel location is great; you can walk to most of the attractions in the area....More

    Review collected in partnership with Hyatt Hotels
    Thank Tina W
    Response from Allyson S, Manager at Grand Hyatt San Antonio

    Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

    Reviewed 26 September 2016

    I enjoyed the comfort of the room and was amazed at how well I slept. The hotel had easy access to the Riverwalk Shopping and Dining area. The hotel also offered a 24 hour coffee shoppe that afforded for late night snacks and beverages that...More

    Review collected in partnership with Hyatt Hotels
    Thank April G
    Response from Allyson S, Manager at Grand Hyatt San Antonio

    We appreciate your feedback. Looking forward to seeing you soon!

    Reviewed 26 September 2016

    This hotel is fantastic. The staff is friendly; the food was fantastic. We had a map out while sitting in their lounge. A waitress put her excellent customer service skills to use and recommended different places to eat in the area. I would highly recommend...More

    Review collected in partnership with Hyatt Hotels
    Thank Kathleen O
    Response from Allyson S, Manager at Grand Hyatt San Antonio

    Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

    Reviewed 26 September 2016

    The approximation to the mall and surrounding events makes the Grand Hyatt an excellent experience. The Mall, Alamo and Riverview as well a churches truly enhance my staff. The history of San Antonio was worth noting and all was conveniently located within walking distance from...More

    Review collected in partnership with Hyatt Hotels
    Thank Ruth J
    Response from Allyson S, Manager at Grand Hyatt San Antonio

    We appreciate your feedback. Looking forward to seeing you soon!

    Reviewed 25 September 2016 via mobile

    I stayed 1 week for a business convention and I was very disappointed. There was No cold / cool water from the sink, so I burned my face trying to wash it. The water that did come out looked dirty. The outlet by the bed...More

    1  Thank Chrissie V
    Response from Allyson S, Manager at Grand Hyatt San Antonio

    Thank you for taking the time to review your recent stay. Please accept a sincere apology from our team in regards to your visit. We have communicated your concerns to the appropriate departments. We assure you this is not our standard. We would love to...More

    Omni La Mansion del Rio
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    Hotel Contessa
    3,042 reviews
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    Hyatt Regency San Antonio
    2,839 reviews
    #21 of 354 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 182 - USD 347 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in San Antonio
    • #12 Luxury Hotel in San Antonio
    • #17 Business Hotel in San Antonio
    • #31 Family Hotel in San Antonio
    • #42 Romantic Hotel in San Antonio
    Photos
    Traveller (392)
    Room & Suite (449)
    Dining (88)
    Pool & Beach (47)
    Nearby
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    Questions & AnswersAsk a question
    tmz4509
    Besides parking overnight in the hotel garage, are there any other safe parking options that would cost less than $30?
    27 April 2017|
    Answer Show all 5 answers
    Response from Oregonstar_11 | Reviewed this property |
    There are public parking garages within walking distance. I couldn't avail myself as I am handicapped. I saw one for $24 a day. Hope this helps.
    0
    Votes
    Cheryl Y
    what facilities or services are available for laundry for a week's stay?
    26 April 2017|
    Answer Show all 3 answers
    Response from Allyson S | Property representative |
    Hello! We do offer dry cleaning services at a cost but it does vary by item and quantity. Our Front Office team will be able to provide you with the most accurate price upon check in. We look forward to seeing you soon!
    0
    Votes
    James O
    Does your fitness center and/or pool area have any kind of sauna or steam room?
    4 April 2017|
    Answer
    Response from DSW_TX | Reviewed this property |
    No, and no hot tub either.
    0
    Votes
    Room Tips
    "Lower floors have more access to elevators."
    Read review
    "floors 1-19 can be accessed from 6 elevators, but 1-5 & 20-29 are only accessed by 3"
    Read review
    "Corner suites offer AMAZING views of downtown!"
    Read review
    "As far as customer service they should have zero stars."
    Read review