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Best Western Windsor Pointe Hotel & Suites-At&T Center

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Traveller (21)
Room & Suite (9)
Pool & Beach (2)
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Overview
  • Excellent44%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Best Western Windsor Pointe Hotel & Suites-At&T Center
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Offers from Best Western Windsor Pointe Hotel & Suites-At&T Center
Special Offer: BOOK DIRECT & SAVE
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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187 results
Traveller rating
79
66
23
9
10
Traveller type
Time of year
LanguageEnglish
79
66
23
9
10
Show reviews that mention
All reviewsfort sam houstonfast food locationsrecommend this hotelwifi worked wellclean roomswafflesmini fridge and microwavehot breakfastspent two nightsfitness centerstay there againbed was very comfortablebusiness tripconvenient locationwalking distanceshower headnice stay
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1 - 5 of 187 reviews
Reviewed 5 weeks ago

The room was really cozy and the bed was extremely comfortable. The entire staff was really nice! I definitely recommend this to anyone, especially if you wanna stay on a budget. I will stay again anytime I'm in the area!

Review collected in partnership with Best Western
Thank dylan042018
Hotel's Favourite
Reviewed 5 July 2017

This hotel was exceptionally clean great parking staff was helpful upon arrival and at check out they answered the phone immediately when i called and i was very impressed with everything! I would stay here again any day and would tell other people it is...More

Review collected in partnership with Best Western
Thank audreymH1601WW
Response from Jose O, Asst. General Manager at Best Western Windsor Pointe Hotel & Suites-At&T CenterResponded 16 November 2017

audreymH1601WW, Thank you for taking the time to let us know you had a wonderful time at our hotel. We hope to see you again the next time you visit San Antonio.

Reviewed 2 February 2018

The bed was not as comfortable as I would have liked it to be. The motel room was safe and secure. They were polite and friendly staff. I would stay there again and would recommend this motel to friends.

Review collected in partnership with Best Western
Thank arwenm2018
Reviewed 9 January 2018

Horrible customer service and they cook breakfast and whatever you did not eat they will sit the same food out the next morning to be finished before putting fresh food out very nasty. The room housekeeper do not come to see if you need towels...More

Review collected in partnership with Best Western
Thank W5840PDmonicar
Response from John B, Manager at Best Western Windsor Pointe Hotel & Suites-At&T CenterResponded 11 January 2018

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

Reviewed 12 December 2017 via mobile

It has now been openly declared by front desk that we Auto Truck guests are mooches and are apparently taking too much of their water and snacks. Insulting us is not making me at all eager to return! I did return my unopened bottles of...More

Thank Mike S
Response from John B, Manager at Best Western Windsor Pointe Hotel & Suites-At&T CenterResponded 16 December 2017

I sincerely apologize for the treatment of one of my new front office staff. I have met with my entire front office staff to ensure this does not occur in the future and that Auto Truck guests are our #1 priority.

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Best Value Properties in San Antonio, TX
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 77 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Best Value Hotel in San Antonio
#87 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 77 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Best Value Hotel in San Antonio
#87 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (21)
Room & Suite (9)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
DakotaBailey
16 March 2016|
AnswerShow all 2 answers
Response from John B | Property representative |
Dear Traveler, We do not allow pets.
0
Votes
Cindy F
9 June 2015|
Answer
Response from John B | Property representative |
Dear Traveler, It is approximately 8 miles from our location to the River Walk.
0
Votes
Rob Y
7 May 2015|
AnswerShow all 5 answers
Response from John B | Property representative |
Parking is free for hotel guests.
0
Votes
Room Tips
"1st floor is always the best, but I'm sure the others would be fine also."
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"I'd stay off the first floor and away from the exits"
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"2nd floor was very quiet"
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"Call Ahead"
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