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Staybridge Suites Downtown San Antonio Convention Center

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Staybridge Suites Downtown San Antonio Convention Center
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Downtown San Antonio Convention Center
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Showing 171: English reviews
Irving, Texas
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 January 2015 via mobile

my wife an I stayed hear for a few days in January. the location is perfect if you are coming in or going out on Amtrak. it is a short walking distance to the river walk. Our room 602 has everything you could won't for a short or long stay. If you are there on Tuesday, Wednesday or Thursday they... More 

Helpful?
Thank Paul C
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Paul C., Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you... More 

Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 January 2015

I spent the weekend with my family at this hotel during the PAX South conference at the Convention Center. The continental breakfast was pretty much what I expected - nothing special, but certainly not bad. On evenings during the week (Tues - Thurs, I think) adults get 2 free drinks (either wine or beer) in the dining area. The hotel... More 

Helpful?
Thank DavidYoung98
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear DavidYoung98, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again... More 

Chicago, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 January 2015

Overall, I thought it was a nice hotel and a very good value. I was attending a conference at the convention center and it was a 10 minute walk away. I made good use of the kitchen, which was well stocked with plates and cutlery, as well as cooking supplies, which I didn't need. The one issue with the room... More 

Helpful?
2 Thank Rachelleke
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rachelleke, Thank you for taking time to let us know about your recent stay at the Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed your stay with us and sincerely hope that the construction in the area does not deter you from booking at our property for any future visits you may have.... More 

Georgetown, Kentucky
Level Contributor
301 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 6 January 2015

The service here is really great and it starts at the top with Jennifer the General Manager. Like any hotel this one is not perfect and as a frequent guest there are bound to be issues from time to time. They are also in the process of updating many of the rooms.In my opinion a good service team is measured... More 

Helpful?
Thank Rlath82
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rlath82, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center. Our number one goal is to be all of our guests home away from home and we are glad we can be that for you. We look forward to seeing you again on your next visit.... More 

1 review
Reviewed 28 December 2014

Normally I didn't give out review. This hotel just too dirty. Feel itchy all over. The carpet, towel, bed, all look so dirty. Will avoid this hotel chain from now on. When We pull out the sofabed it was undone and look like someone slept on it before And housekeeping didn't clean it. Side table full of dirty finger prints.... More 

Helpful?
Thank mooncakeprince
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Mooncakeprince, Our number one goal is to ensure all of our guests receive the best hospitality experience possible. If we fell short of that for you I sincerely apologize. I would greatly appreciate the chance to further discuss the issues you encountered while staying with us in order to provide the best service possible for you and all future... More 

Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2014

The hotel staff was very friendly and helpful. Rooms were large, comfortable and clean. Walking distance to the Alamodome. Will stay here again next time in San Antonio. The room included a regular sized refrigerator and small microwave.

Helpful?
1 Thank TexGonzo
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear TexGonzo, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again... More 

College Station, TX
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 December 2014

The hotel itself is what you would expect from a Staybridge Suite with all the amenities standard to that chain. The location is a bit further east than most San Antonio visitors might want but it's an easy ten minute walk to the Convention Center/Riverwalk, etc. Also really easy access to I-37/US 281 and free (!) parking. The staff, however,... More 

Helpful?
2 Thank Ross F
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Ross F, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown Convention Center. We are glad to hear that our staff was able to make your stay. We know that when it comes to choosing lodging in San Antonio there are many options to choose from but not many will... More 

1 review
Reviewed 29 November 2014 via mobile

Great location for the Alamodome, the River Walk, the Alamo, railroad foamers, business or just get away. Clean kitchenettes and Gabe and Jerica at the front desk are the most courteous and attentive front men of an elobarate band of customer servce oriented team kembers. The 4 month stay here and away from home was spectacular and comfortable.

Helpful?
Thank Justin M
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Justin M, Thank you taking the time to let us know about your recent extended stay at Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed our close proximity to the many downtown San Antonio attractions while here. Jerica and Gabe are wonderful desk clerks and we will be sure to pass on your... More 

Double Oak, Texas
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 November 2014

This is not the Ritz...but who needs that for a regular family stay? Comfortable, clean, and reasonable, this is my family's 3rd stay at this hotel. The staff are friendly and approachable. They provide anything (within reason) you ask for...and it's quiet. Breakfast is good and extensive. Small kitchen is convenient. Beds are comfy.

Helpful?
1 Thank DoubleOakDoak
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear DoubleOakDoak, Our apartment style rooms are a great feature to have when traveling with your family. We are glad to hear you enjoyed the comforts of our rooms along with the many ammenities they have to offer. Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2014

While having a room booked for one month, lots of time was spent in and out of this hotel. After 2 weeks, began noticing bites all over. This hotel room was infested with bed bugs. All laundry had to be dry cleaned, suitcases and shoes had to be checked by a special team of people, and this caused a huge... More 

Helpful?
2 Thank travelinggypsy7
IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear travelinggypsy7, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Staybridge Suites San Antonio Downtown Convention Center. Ideally located in Historic Sunset Station, in the heart of downtown San Antonio TX, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston, Lackland AFB, Baker Hughes, Weather, Christus Santa Rosa Hospital and Coca Cola. Each of our guest rooms is a spacious apartment-style suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away. For your convenience, enjoy our 24-hour business center & complimentary high-speed Internet access. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well equipped fitness center, a lending library and a barbecue pavilion. In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our great room for complimentary beverages and hors d'oeuvres Tuesday through Thursday. Book today and prepare to "Get Comfortable!" ... more   less 

Additional Information about Staybridge Suites Downtown San Antonio Convention Center

Address: 123 Hoefgen Ave, San Antonio, TX 78205-3340
Region: United States > Texas > San Antonio > East Side
Price Range: $147 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Sunset Station Hotel San Antonio
San Antonio Staybridge Suites
Staybridge Suites Downtown San Antonio Convention Center Texas
Hotel Style:
#29 Romantic Hotel in San Antonio
#43 Business Hotel in San Antonio
#81 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Downtown San Antonio Convention Center staff and other travellers.
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Questions? Get answers from Staybridge Suites Downtown San Antonio Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are better for view.”
 of 5 bubbles kghudson, 28 Nov 2016 | Read review
“Ask for a room that faces the skyline of San Antonio.”
 of 5 bubbles 300anitac, 15 Nov 2016 | Read review
“Top Floors have a great view of downtown”
 of 5 bubbles 895chadi, 15 Sep 2016 | Read review
“We were on the 11th floor out of 12 and our children were on the 3rd and 7th and we all thought we had quiet floors.”
 of 5 bubbles cherig331, 10 Sep 2016 | Read review
“Ask for a downtown view to see the SA Skyline”
 of 5 bubbles BigRobUTSA, 7 Sep 2016 | Read review
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