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WoodSpring Suites San Antonio Fort Sam

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Traveller (6)
Room & Suite (78)
Overview
6922 I-35 I-410 & Eisenhauer Rd., San Antonio, TX 78218 See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
2.5 Star accommodation
Reviews (63)
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62 results
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26
8
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17
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LanguageEnglish
26
8
5
6
17
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1 - 5 of 62 reviews
Reviewed 14 June 2018

I would avoid this place. I has junk cars setting in the parking lot. No security, so the break into cars. Bed bugs Cockroaches Drugs Dealers. They don't fix anything. They have a elevator that is on its last legs. It stops and starts. Avoid...More

Thank victoriablackwell432
Response from Stephen S, Manager at WoodSpring Suites San Antonio Fort SamResponded 30 June 2018

Dear Guest, Thank you for taking the time to post a review about your recent stay at our hotel. I would like to apologize for the issues experienced. Please know that this is not our standard and we do hope that you give us another...More

Reviewed 25 April 2018 via mobile

This was the worst hotel I’ve ever stayed in. The door did not lock...you did not need the key to get in. We did not realize this until the next morning. The bathroom was filthy. There was urine and hair on the toilet. There was...More

Thank Jessica10110311
Response from Stephen S, Manager at WoodSpring Suites San Antonio Fort SamResponded 27 April 2018

Dear Jessica10110311, We appreciate the time you took to share your experience. We apologize for the issues you encountered during this visit. We are sorry to learn that this experience will keep you from returning to our hotel.

Reviewed 22 March 2018 via mobile

You get what you pay for and a little less. I guess my biggest complaints are: face to face customer service is sporadic a phone is used when guest service member is absent and phone was answered 50% of the time; keys needed to be...More

Thank DCPJJ
Response from Stephen S, Manager at WoodSpring Suites San Antonio Fort SamResponded 31 March 2018

Dear DCPJJ, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 18 February 2018 via mobile

When we open the door to the first room we were given... roaches ran everywhere. The second room, when we asked to be moved, had a number of problems. The television didn't work, the bathroom sink was clogged with hair and the window wouldn't close....More

Thank 884toddp
Response from Stephen S, Manager at WoodSpring Suites San Antonio Fort SamResponded 24 February 2018

Dear 884toddp, Thank you for the review of your experience at our hotel in San Antonio. I appreciate you taking time to provide us with feedback so we can continually improve on our guest experiences. I sincerely apologize for the issues you encountered with the...More

Reviewed 14 February 2018 via mobile

I would like to take the time to thank Rey Hernandez (general manager) for making my stay here feel like home. Also, Brenda Morales (assistant manager) for always going out her way to accommodate any needs that my wife an I have to make our...More

Thank Roderick M
Response from Stephen S, Manager at WoodSpring Suites San Antonio Fort SamResponded 24 February 2018

Dear Roderick M, Wow! Thank you for the great feedback about our hotel in San Antonio! I agree that we have a great staff there and I certainly will pass along these kind words to Rey, Brenda and the team. Thank you again for the...More

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About
Description
WoodSpring Suites San Antonio Fort Sam is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer ...More you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel with "smoking" and "non-smoking" rooms - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free Internet
Air Conditioning
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Smoking rooms available
Number of rooms
121
Price range
USD 45 - USD 61 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place San Antonio, TX (Northeast/Ft. Sam)
Also Known As
Value Place San Antonio Hotel San Antonio
,
WoodSpring Suites San Antonio Fort Sam Texas
Location
United States > Texas > San Antonio
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Smoking rooms available
Number of rooms
121
Price range
USD 45 - USD 61 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place San Antonio, TX (Northeast/Ft. Sam)
Also Known As
Value Place San Antonio Hotel San Antonio
,
WoodSpring Suites San Antonio Fort Sam Texas
Location
United States > Texas > San Antonio
Photos
Traveller (6)
Room & Suite (78)
Amenities (14)
Nearby
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Questions & Answers
Ask a question
Roderick M
24 October 2017|
Answer
Response from WoodSpringSupport | Property representative |
Hi, Roderick. We understand rate changes can be frustrating but over a two-year period they could be expected. The price of just about everything will change in that time. We hope you'll try us again.
-1
Votes
Room Tips
"avoid this place"
Read review
"Smell of burnt brillo pad and plastic bic pens....crack house"
Read review
"Rooms w/ sleeper, more spacious"
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"Accessible to the San Antonio surrounding areas."
Read review
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