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All reviewssea worldindoor poolfront deskmovie theater across the streetlackland afbroom was cleanair forcethe breakfast areastaff was very friendly and helpfulwould stay here againevery morningyogurtupon checkfree breakfaststayed nightshot breakfastnice stay
We first arrived at the Hotel just after two o'clock in the after noon. They had a power outage previously in the day and they were working on getting the computer systems back online. When we pulled up to the hotel, the desk clerk was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea WorldResponded 16 June 2016
Thank you for your review regarding your recent stay at Holiday Inn Express & Suites San Antonio W SeaWorld, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have...More
This was our first time coming to San Antonio, Texas. I first chose Holiday Inn because of their rates they offered. Once we were there I must say the service of the employees was great. My husband especially noticed how a young lady named Ally...More
John took a dire situation and made a lemon pound cake and lemonade with my volcanic situation. Amazingly when i proceeded to tell my daughter I was waiting for the Manager as I was told by the young lady getting off duty the manager would...More
We would stay here again because of John at the front desk made us feel so welcome .. You know how you stay will be with the first steps threw the door and when we came back from my daughters graduation he was a big...More
Room was clean. What makes this place so great is the staff. Emily works the front desk and helped me make my reservations. She was totally awesome! I would come back just to see her again. Letty works in the morning and rocked the desk....More
Response from AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea WorldResponded 23 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.