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Holiday Inn Express San Antonio Sea World

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#125 of 358 Hotels in San Antonio
Certificate of Excellence
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Holiday Inn Express San Antonio Sea World
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Antonio Sea World
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Showing 251: English reviews
Midland, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 August 2016 via mobile

The worst hotel I have ever stayed at. No hot water in our room for two nights, because handle did not turn to hot. Then maintenance argued with me about it. Then first night my son in law had his tool box from back of his truck broke into, which was locked and almost $2000 worth of work tools stolen.... More 

Helpful?
Thank Peggy R
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Peggy R, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.... More 

1 review
Reviewed 18 August 2016 via mobile

We stayed 8/6-8/7, first thing our room was dirty, no refrigerator or microwave. The worst part of our experience was, there was no shower curtain, and no towels. We called several times to the front desk, no answer. Walked down, and no one attending the front desk at all. Four of us, after a long day, had to shower with... More 

Helpful?
Thank Deanna C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Deanna C, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.... More 

Texas, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016 via mobile

We showed up Friday. Leaving Monday. Not impressed. Hard to find parking lot. Shower had hair in it. Beds had hair in the sheets. Comforters filthy. The shower head did have any water pressure. One lamp on desk in room with outlets didn't work. Restroom in lobby out of toilet paper. Breakfast was ok, nothing special but tables gross. Nothing... More 

Helpful?
Thank Jennifer C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Jennifer C, Thank you for writing a review about your stay at our hotel. It is nice to know that our location, and room size were very well to your liking. On the other hand, we regret to see that the issues you had with the parking lot, cleanliness, and amenities did not make for an exemplary hotel stay.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2016

We decide its the last few weeks before school starts; why not take a trip to San Antonio. Alot of people were thinking the same thing since most hotels were booked this weekend (8/12/16). So while looking around we find availability at this location; a holiday inn which includes free breakfast thats a plus. Well upon arrival from the outside... More 

Helpful?
Thank nslwalker
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear nnslwalker, Thank you for choosing to stay with us, and for writing a candid review about your experience. I'm glad that our complimentary breakfast was to your liking. On the other hand, I'm very sorry you were not impressed with the size of the room you have received, as well as other service deficiencies and issues with the cleanliness... More 

Fort Worth, Texas
Level Contributor
186 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 11 August 2016 via mobile

Welcoming large rooms. Busy and adequate breakfast, the tables were frequently not clean because of the number of families eating. Indoor pool was quite nice. Staff helpful. Only one elevator which was not enough.

Helpful?
Thank WildflowerMama
Berkeley, California
Level Contributor
371 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 6 August 2016

I stayed for three nights and overall it was a very good experience. The check-in was fast, staff was friendly and efficient. The room was big and clean, also the bathroom. The breakfast was not very special but had what I wanted from omelet and sausage to juice and milk. I was surprised about the large number of kids in... More 

Helpful?
Thank hiking-har
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2016 via mobile

Stayed overnight visit with points. The rooms were clean and the hotel looks like it has recently been built or renovated. The hotel was busy. Decent lines waiting for breakfast, but breakfast was well stocked and room was clean. Lots of other families were there. The pool had a sign on the outside gate that said it had been closed... More 

Helpful?
Thank lauralam
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear lauralam, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We are pleased you liked the cleanliness of our rooms. On the other hand, we would like to apologize for the shortfalls you have noticed during your stay, specially with the long line in our breakfast area and the pool sign. I assure... More 

Wilmington, North Carolina
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 July 2016 via mobile

Stayed here for the second time this year. The staff was very helpful, and went out of their way to help with a specific problem that was not their responsibility. The rooms were clean and in good shape. The location was convenient for me, with plenty of restaurants nearby. I'll stay there again if in the area.

Helpful?
Thank Mike B
Houston, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2016 via mobile

The receptionist was very pleasant upon check-in and any time we left the hotel. Rooms were nice and clean, we had 2 king suites. There is an indoor pool but it was filled to the capacity with folks looking to cool off from the Texas heat.

Helpful?
Thank shourite
Dallas, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2016

John Sobey was working alone at registration when I checked in. He gave me his full attention after assisting another customer and swiftly upgraded my room, provided amenity IHG points and welcomed me to the hotel. Even with another guest waiting, he spent time ensuring my requests were honored, after acknowledging the other guest with an estimated time for his... More 

Helpful?
Thank pdinc

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express San Antonio Sea World

Address: 2861 Cinema Ridge, San Antonio, TX 78238
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $124 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio Sea World 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Seaworld Hotel San Antonio
Holiday Inn San Antonio
Holiday Inn Sea World
San Antonio Holiday Inn
Holiday Inn Express San Antonio Sea World Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio Sea World staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 315 was great......”
  • Amazing beds with duvet covers and pillows that I wanted to take home.
 of 5 bubbles island-vagabond, 14 Nov 2016 | Read review
“Walk in shower rooms with safety bars are available, hearing accessible also”
 of 5 bubbles pdinc, 8 Jul 2016 | Read review
“See John..............!!!”
 of 5 bubbles eoadvice4u, 17 Apr 2016 | Read review
“Family Suite was perfect for 2 adults and 3 older children 17, 15, 11”
 of 5 bubbles domshyvon21, 3 Apr 2016 | Read review
“Only 1 elevator so I would suggest a first floor room.”
 of 5 bubbles tebowman29, 23 Mar 2016 | Read review
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