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Crockett Hotel

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1,652 Reviews from our TripAdvisor Community

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Showing 1,603: English reviews
Greater Canberra, Australia
Reviewed 5 July 2016

Comfortable bed, good customer service when checking in, but the air conditioner sounded like a jet engine at night. There was a huge amount of street noise (drunks and cars revving up). Not the hotels fault, but maybe double glazed windows would fix this problem, especially rooms lower to the ground. We were on the third floor.

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Thank mskward
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest and sharing some comments on your stay. We work very hard to provide a great experience for all of our guests. We will dispatch our maintenance team to adjust the a/c unit in your room, so that it operates as intended. Our location in the heart of the city does mean lots of...

Dallas, Texas
Reviewed 5 July 2016

This hotel and the staff are very awesome. Oralia the supervisor was very helpful in at check in and telling us things that were fun to do around the hotel that wouldn't cost a fortune. The rest of the staff, Linda, Harley, Alysa, Cristopher, Eduardo, and especially Crystal were all wonderful. They remembered our names and said hello every time...

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1Thank JakoryC
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest and for taking the time to recognize our outstanding desk staff. They are all here to provide a great welcome to our arriving guests and to be a resource of information and assistance throughout your stay. We look forward to your future visits!

Forney, Texas
Reviewed 5 July 2016

This was the ultimate in convenience as far as not having to drive anywhere. The air conditioning was very load but wonderful and helpful staff in a beautiful environment. The pool was small but across the street was the sister hotel, Menger which allowed us to use their much larger pool with bar service as well. Across the street on...

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Thank David D
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for providing a review of your recent stay. We appreciate all of the feedback that we receive and will share it with our team.

Mansfield, Texas
Reviewed 5 July 2016

Not what i expectedfrom a high end hotel.could be better if upgraded tv and had mini fridges. Also the mandatory vallet parking was ridiculous. Hilton doesn't force us to do that. If the hotel isnt resposible for damage to cars then we should be able to atleast park and not have to pay and wait 45min for our car.

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Thank juanzaragoza23
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! When our parking lot is anticipated to be at full capacity, we require valet service only. No guest is required to park with us, there are other options in the area. We also can provide a mini fridge upon request at no charge....

Clifton Park
Reviewed 4 July 2016

Don't understand why it has only 3 stars! Very friendly staff. Asked for a room overlooking the garden of the Alamo. No problem. Breakfast. The best. I can write so many positive things about this hotel. My advice....stay the night. Thanks Crockett Hotel for making my husband Birthday weekend extra special!

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Thank connie_nederland
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for choosing the Crockett hotel for your husbands birthday celebration. We enjoy being 'the place' for special family celebrations, and we love hearing feedback from these events. Thank you so much for the 5 star review. We will be sure to share your thoughts with our team.

Westfield
Reviewed 4 July 2016 via mobile

Our goal was to see the Alamo and the Riverwalk so we selected the Crockett to put us close to those locations. The hotel is perfect for those attractions as well as the Hop off Hop on tours and any Ripley attractions you want to go to. The rooms are smaller but I was expecting that and they were clean...

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Thank Jennifer N
Shallowater, Texas
Reviewed 3 July 2016

The service at the Crockett was wonderful. From the valet who first greeted us when we pulled up, to everyone at the front desk during our stay, to the ladies in the dining room at breakfast, we encountered friendly and courteous staff who value customer service. The location is also amazing! It does not get any better than the access...

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Thank ashleecarroll
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our guest and for providing a review of your experiences while staying with us at the Crockett Hotel. We strive to make every guest happy and love hearing from them all. We appreciate your 5 star rating!

Gonzales, Texas
Reviewed 3 July 2016

I've stayed on the river walk many times and tried different places but I only stay at the Crockett now. Directly behind the Alamo, you can be on the river in no time. All tours ghost and others start right there. Not that you have to take a tour to find ghosts. Just look out your window. Rooms are very...

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Thank Tina M
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for your loyalty to the Crockett Hotel. We enjoy being your home away from home when visiting San Antonio! We look forward to your future visits!

O'Fallon, Illinois
Reviewed 3 July 2016

This is a nice well kept older that has been updates for the times. It is close to all the downtown attractions. Well worth the stay. The staff was kind and courteous. The breakfest buffet was great. Had a nice private pool area to relax in and around.

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Thank smsu1998
Bill B, General Manager at Crockett Hotel, responded to this review

We are glad you came to visit the Crockett this summer. It was encouraging to read your thoughts following your stay. Thank you for the 5-star review! We look forward to seeing you again.

Reviewed 3 July 2016 via mobile

The Crockett has always been our favorite for years. Great rooms, service and convenience. If you enjoy a hotel with lots of character, this is the place. All of the staff are very helpful and friendly. They all try to make your stay as accommodating as possible. Close to all the attractions and just behind the Alamo. We really enjoy...

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Helpful?
Thank Jack B
Bill B, General Manager at Crockett Hotel, responded to this review

It is a pleasure to hear that the historic Crockett is the place for you, again and again. We appreciated reading your review and will share it with our entire team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
A recommended hotel in San Antonio for families. ... more   less 

Additional Information about Crockett Hotel

Address: 320 Bonham, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Price Range: $178 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crockett Hotel 3*
Number of rooms: 138
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Also Known As:
Crockett Hotel San Antonio, Texas
Crockett San Antonio
Hotel Style:
#25 Romantic Hotel in San Antonio
#42 Family Hotel in San Antonio
#57 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Crockett Hotel staff and other travellers.
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Questions? Get answers from Crockett Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms I think are the best.”
 of 5 bubbles mikeh116, 12 Feb 2017 | Read review
“Beautiful scenic view and quiet nights! ”
 of 5 bubbles michelecM864JR, 12 Feb 2017 | Read review
“Try to get a room on an upper floor - away from potential street noise. The temperature in the tub/shower was very difficult to maintain/control.”
 of 5 bubbles B8072MQmichaels, 9 Feb 2017 | Read review
“view of alamo”
 of 5 bubbles poppyrobert, 7 Feb 2017 | Read review
“If you want a good room, don't go to this hotel.”
  • This blow dryer was fun to find in my room. Good thing no one in my room uses it.
 of 5 bubbles erikf840, 3 Feb 2017 | Read review
5 of 5