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Eilan Hotel & Spa, Autograph Collection

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Eilan Hotel & Spa, Autograph Collection
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736 Reviews from our TripAdvisor Community

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There are newer reviews for Eilan Hotel & Spa, Autograph Collection
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Showing 724: English reviews
San Antonio, Texas
Reviewed 14 March 2016

While I was relaxing by the pool, this wonderful waitress Alycia kindly walked up and asked if I would like a drink or something to eat. I was amazed on how great her service was being that through out my stay the front desk receptionist was not that friendly. Come to find out they hire the most friendly ones where...

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Thank Bryan S
Reviewed 14 March 2016

We had dinner at the Hotel Eilan Sustenio Restaurant. The food was very good and served in an elegant presentation. However, the highlight of the eventing was having the privilege of being served by Adonys. I think the best way to describe our feeling with respect to the service he provided is to say, "the next time you are thinking...

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2Thank Gene N
Hawkins, Texas
Reviewed 11 March 2016

The room was excellent, shower was strong. Water in the sinks were hot coming from both faucets on both sinks - weird - and very weak. But I don't spend a lot of time there and don't mind warm water to brush my teeth. Food - very delicious. Sound engineer that worked with us to set up the event -...

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Thank John F
Kerrville, Texas
Reviewed 8 March 2016

This is our third year allowing Eilan Hotel & Spa to host our annual 3 day meeting. I cannot convey the respectful and dignified manner in which we were treated. Tara Stassi, Arturo, JR, Josh, and Vicki went above and beyond to accommodate all our needs (along with each staff member in which we had contact). The rooms-excellent, Sustenio-superb, Spa-exquisite!...

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2Thank Terrie H
Houston, Texas
Reviewed 28 February 2016 via mobile

Huge complex. Has central hotel surrounded by residences. Lobby and entry and views beautiful. One nice thing is it is off the highway and really does feel like a quiet resort. Valet improved with more friendly employees even remembering our name. Nice high end restaurant interesting fun mix. Large property for those who like to do walking around the complex....

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3Thank BusinessPr0fessi0nal
Boca Raton, Florida
Reviewed 24 February 2016

We hosted a management meeting at the Eilan. The staff to help plan the meeting was EXCELLENT - in particular Mary Rice and Karen Aburumman. Our managers really enjoyed the hotel and its setting. Our meeting manager was Leslie and he was terrific - above and beyond to make sure everything went smoothly. He even helped us to research and...

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1Thank Amy C
San Antonio, Texas
Reviewed 19 February 2016

We used Eilan's conference space for a planning session for approx.150 of our employees. They were beyond amazing! Flexible, accommodating, delightful! JR was our "Captain" - he ran the show, from set-up to helping with all our last minute needs. He was familiar with our needs and seemed practically psychic in meeting them! For the area, the prices are incredibly...

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1Thank Kristen L
Lawrenceville, Georgia
Reviewed 13 February 2016 via mobile

The curb appeal upon arriving is very stately and a great beginning. Front desk team courteous at check in. Lobby area elegant! Room was spectacular with great views and sweet, delicious chocolate covered strawberries I had pre ordered from Alejandra. She was very nice to work with! Grounds well kept. Paige at the bar at Sustenio was my favorite! She...

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Thank Angie K
Austin, Texas
Reviewed 7 February 2016

This hotel is in a great spot near all San Antonio attractions, but you are nestled away from the hustle and bustle of the busy city and able to truly relax and enjoy beautiful scenery. The rooms are gorgeous and we had a nice view. My son tagged along for the girls' trip...he LOVED the stay and the ladies were...

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Thank jennifer k
Reviewed 3 February 2016

I stayed at the Eilan Hotel with a group of friends for a quick weekend trip. Everyone had a great time. This was our first visit here, and we were very impressed with the property. The rooms were more spacious than typical hotel rooms and we were even able to get adjoining rooms. We enjoyed some of the amenities on...

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Thank Maaya S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more   less 

Additional Information about Eilan Hotel & Spa, Autograph Collection

Address: 18603 la Cantera Terrace, San Antonio, TX 78256 (Formerly Eilan Hotel Resort & Spa, Autograph Collection)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $311 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eilan Hotel & Spa, Autograph Collection 4.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Eilan Hotel & Spa, Autograph Collection San Antonio, Texas
Hotel Style:
#9 Spa Hotel in San Antonio
#13 Business Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#21 Romantic Hotel in San Antonio
#80 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Eilan Hotel & Spa, Autograph Collection staff and other travellers.
4 questions
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Dallas, Tx
2 months ago
Arlington, Texas
8 months ago

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Questions? Get answers from Eilan Hotel & Spa, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that end in '26' or '36' are the best rooms!”
 of 5 bubbles tims2kes, 16 Mar 2017 | Read review
“This review is not for hotel rooms, but for meeting/gathering space.”
 of 5 bubbles M8380JRdavidh, 10 Feb 2017 | Read review
“Nicer views are North facing rooms, thin walls cannot be avoided.”
 of 5 bubbles 246jayh, 13 Jan 2017 | Read review
“Spring for the Upgraded Rooms -- the amenities are worth it!”
 of 5 bubbles 1blkhny, 9 Jan 2017 | Read review
“High floors facing I-10”
 of 5 bubbles Joaquin03, 2 Jan 2017 | Read review
5 of 5