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Eilan Hotel & Spa, Autograph Collection

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Eilan Hotel & Spa, Autograph Collection
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Eilan Hotel & Spa, Autograph Collection
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Showing 741: English reviews
Houston, Texas
Reviewed 3 weeks ago

Hollywood is a delight! She took very good care of us at a beautiful wedding reception! She has very good people skills and is very professional. Thank you Hollywood for going out of your way to assist us.

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Helpful?
Thank dbw1116
Mission, Texas
Reviewed 3 weeks ago

We only stayed one night but this was an excellent hotel. Staff were all friendly and attentive. Their parking was not close to the hotel but they listed a number to call and picked you up in either a van or a golf cart. The views from our room were of the trees and pool area. Our friend had a...

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Thank CathyDArizona
Reviewed 3 weeks ago

Attended a business conference and enjoyed the stay at this beautiful hotel. Rooms, lobby and amenities were up-to-date. Service staff were very friendly and helpful. Courtesy shuttle driver was kind and conversational which was great. The only reason I couldn't give 5 stars is because I saw thick dust on the bedside table drawers and the bathroom wasn't thoroughly cleaned....

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Thank kwbenn
Grass Valley
Reviewed 3 weeks ago

Very chic, comfortable rooms. Excellent service, great amenities. We enjoyed it very much. The food in the restaurant was outstanding, service at the restaurant a little slow. The hotel sits out away from the city, so can be a good thing, or not, depending. The riverwalk was approx. 1/2 hour drive.

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Thank Julia M
Reviewed 3 weeks ago via mobile

The hotel was beautiful. Room was very comfortable and spacious. Staff was very friendly and the spa services were wonderful. The restaurants on property were great as well. Conference center was comfortable. Pool is nice.Would highly recommend.

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Thank Clouque22
Fort Worth, TX.
Reviewed 4 weeks ago via mobile

We spent the weekend relaxing at the hotel. The pool was great and the Texas wine tasting was wonderful. The service was great even when we called down at 4 in the morning to have water bottles brought to our room. We really appreciated Eric dropping us off and picking us up from the shops and giving us recommendations of...

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Thank drock8499
Reviewed 4 weeks ago

Review: This hotel is our now our go to hotel for all our special hometown occasions. The hotel/restaurant offers a quaint atmosphere and with the friendliest service. We recently stayed for our 22nd anniversary and could not have picked a better hotel for our anniversary weekend. We truly felt like we were far away even though we were still in...

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Thank Carrie H
San Antonio, Texas
Reviewed 16 March 2017

I am definitely a road warrior for work and stay at this hotel frequently (about 180 nights last year). The staff here is wonderful and they always make me feel welcome. It looks like they've staffed up and I see a lot of new faces; all very friendly. I'd like to call out Mario at the front desk, who always...

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Thank tims2kes
Reviewed 16 March 2017

The hotel has an impressive look as you drive up to the front entrance. The check-in was effortless and the desk clerk had a pleasing attitude. The room was clean and the bed very comfortable with luxury like linens. The bathroom was also very clean and laid out for privacy and comfort. The only downside was 2 vanities didn't leave...

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Thank alex b
Dallas, Texas
Reviewed 7 March 2017

Expected so much more from this Marriott Autograph Collection hotel. It appears to be very under staffed, which makes for very poor service. Nobody at the front desk seemed to know anything about restaurant times. The room was nice, however it was so cluttered with oversize furniture that walking around was extremely hazardous on the legs and toes. The bathroom...

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Thank marlew76205

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Amenities

Highlights
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more   less 

Additional Information about Eilan Hotel & Spa, Autograph Collection

Address: 18603 la Cantera Terrace, San Antonio, TX 78256 (Formerly Eilan Hotel Resort & Spa, Autograph Collection)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $315 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eilan Hotel & Spa, Autograph Collection 4.5*
Number of rooms: 165
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Also Known As:
Eilan Hotel & Spa, Autograph Collection San Antonio, Texas
Hotel Style:
#7 Spa Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#13 Business Hotel in San Antonio
#21 Romantic Hotel in San Antonio
#80 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Eilan Hotel & Spa, Autograph Collection staff and other travellers.
4 questions
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Dallas, Tx
3 months ago
Arlington, Texas
9 months ago

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Questions? Get answers from Eilan Hotel & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed on 10th floor. was very quiet.”
kwbenn, 1 Apr 2017 | Read review
“9th floor balcony”
  • Night view from our room!
  • Taken from our Balcony mid day
carrieh106, 26 Mar 2017 | Read review
“Rooms that end in '26' or '36' are the best rooms!”
tims2kes, 16 Mar 2017 | Read review
“This review is not for hotel rooms, but for meeting/gathering space.”
M8380JRdavidh, 10 Feb 2017 | Read review
“Nicer views are North facing rooms, thin walls cannot be avoided.”
246jayh, 13 Jan 2017 | Read review
5 of 5