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Best Western Plus Hill Country Suites

371 reviews
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Traveller (60)
Room & Suite (211)
Pool & Beach (33)
Overview
  • Excellent52%
  • Very good24%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
“best westerns”(6 reviews)
“waffles”(19 reviews)
“hill country”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Hill Country Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)Write a Review
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LanguageEnglish
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All reviewsbest westernswaffleshill countrybiscuits and gravyhot tubvery nice staysofa bedbeds were comfortablefree breakfastenjoyed my stayeasy accesscoffee makerbusiness tripsea worldbwericawalmart
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31 - 35 of 357 reviews
Reviewed 10 July 2017

Staff was great but property was under renovation so was somewhat difficult. Overall experience was great and location was great for my trip. Would definitely stay here again. Close enough to river walk and to the rivers in New Braunsfels.More

Review collected in partnership with Best Western
Thank W8680DHstevenl
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 11 July 2017

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you....More

Reviewed 9 July 2017 via mobile

My family had an unexpected death in our family May 8, 2017 we rushed from two different states to be there for my sister. Her 20 yr old daughter had passed away in California on a military base. The staff That morning GABBY was so...More

Thank Jeanne24680
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 11 July 2017

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make...More

Reviewed 5 July 2017

The hotel personnel was friendly upon check in. We get to our room and want to take showers and find out there's no towels we had to go down and ask for towels twice the first night the second day we bought tickets to SeaWorld...More

Review collected in partnership with Best Western
Thank christinedE4179DW
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 7 July 2017

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 3 July 2017

3rd floor smelled like skunk, room had a muggy odor. Vending machines do not work. Not enough luggage carts. Bed wasn't hard as a rock and sofa bed springs were busting through. best part was breakfastMore

Review collected in partnership with Best Western
Thank Gingbing
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 7 July 2017

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better...More

Reviewed 3 July 2017

This hotel was clean and the staff was friendly. The room I was in had a little musty or mildew smell but the price was worth it. One employee was very inconsiderate and parked their vehicle in the handicapped spot every day and I was...More

Review collected in partnership with Best Western
Thank Tina K
Response from bwplushillcountry, Webmaster at Best Western Plus Hill Country SuitesResponded 7 July 2017

Dear Guest, Thanks for your comments. I apologize if we failed to live up to your expectations. I regret that we couldn’t completely satisfy you because you felt some of our staff was unfriendly. We’re involved in a continuous improvement process and will use your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
USD 84 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#71 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#71 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (211)
Pool & Beach (33)
Dining (8)
Amenities (18)
Questions & Answers
Ask a question
K. T
31 December 2017|
AnswerShow all 3 answers
Response from Nomadic_Noodles | Reviewed this property |
I paid with a debit card and didn’t see any funds being held for a deposit.
1
Vote
Sherri O
18 January 2015|
Answer
Response from BWHCS | Property representative |
Yes, we have many travelers who use the jacuzzi rooms. Each room will have an additional full bathroom with tub shower. This month we will be offering a Valentine's special also! Just call us and we can send you additional... More
0
Votes
Room Tips
"Our room was 211 and the view was the parking lot and trees and very quiet."
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"Pick top floor - might be quieter, maybe."
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"Don't sleep in Rm 315 until they replace the mattress"
Read review
"Don't stay here!"
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