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Best Western Plus Hill Country Suites

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18555 US Highway 281 N, San Antonio, TX 78258-7600
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 95
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (75)
Room & Suite (234)
Pool & Beach (26)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#109 of 378 hotels in San Antonio
Location
Cleanliness
Service
Value
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Car hire
Parking
Wifi
Hot bath
Outdoor pool
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:$25 Gift Card Promotion
427Reviews3Q+A40Room tips
Traveller rating
  • 212
  • 97
  • 59
  • 22
  • 37
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Popular mentions
arust029 wrote a review 9 Apr
Ottawa, Canada1 contribution
Rooms were not clean, décor VERY outdated, internet slow and patchy (youtube videos interrupted badly), noisy hallways as if guests in room with you. Bed was really bad and hurt my back with central hump. There was no bed protector, so you are a sheet on top of the mattress directly (Gross).
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Best Western, General Manager at Best Western Plus Hill Country Suites
Responded 6 days ago
Thank you for taking the time to review our hotel. We are have contacted our internet supplier and I.T to ensuring our internet speeds continue to perform at high speeds even during 100% Max occupancy. All of our mattresses are covered with protector pads that are changed daily as well as routined mattress cleaning throughout the year. We will look into who serviced your rooms and bring your review to their attention.
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Nancy L wrote a review Feb 2021
Sour Lake, United States3 contributions
Hotel's Favourite
Latest of several stays at this hotel . Fairly new facility. Have always had great experiences, with friendly service. Last 2 stays were during covid. All precautions observed . Breakfast was either grab and go, or served to your room. Always being told , " if there is anything else we can do , please let us know. "
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel Manager, General Manager at Best Western Plus Hill Country Suites
Responded 19 Feb 2021
Hello Nancy, Thank you so much for the stay and the overall appreciation. We are highly inspired seeing your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Sincerely, Hotel Manager
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fettigdonna7 wrote a review 4 Apr
1 contribution
Went to San Antonio for son’s baseball tournament and found this hotel in a pinch! Great amenities (hot tub and pool) and the location was a few steps away from Whataburger for my picky eaters lol. Also can walk over to Walmart if you forgot something!
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
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Sleep Quality
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Response from Best Western, General Manager at Best Western Plus Hill Country Suites
Responded 2 weeks ago
Wow! Thank you for the outstanding review of our hotel. receiving reviews such as yours means the world to us. We hope to be allowed the privilege of serving your and your family again soon. Thank you, Kevin Masutani General Manager
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SR wrote a review 4 Apr
1 contribution
This hotel looks great in the pictures but believe me, it stops there. The hotel was booty maintained well at all. I was surprised that they didn't come in to change towels, empty garbage, or make beds. When I asked the front desk why, they told me that they only clean the rooms every 3rd day... But even that didn't happen. We stayed 4 nights and never got our room cleaned. Also, they yelled at anyone who wasn't wearing a mask in the common areas, threatening to kick them out. Yet several times we saw their housekeepers going on to clean other rooms or their maintenance workers walking around without masks on. At breakfast we were told that they were out of things (like milk or yogurt) just because the help didn't want to go back into the kitchen area to retrieve it. Overall the place was dirty. I would not go back there again.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Best Western, General Manager at Best Western Plus Hill Country Suites
Responded 2 weeks ago
Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Hill Country Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately housekeeping service is only provided upon request on your 2nd or 3rd night as stated in our hotel welcome letter provided in your room. I apologize if these new covid procedures caused you any inconvenience. I can assure you we are just as anxious to get back to normal. Also to ensure the safety and wellbeing of our guest and staff, we ask all of our guest to remain in facemark while in any public areas. We have many travels who book with our hotel specifically because of our mask policy we have in place. I apologize if you felt like you were being yelled at and threatened to wear a mask. I can assure you that was not the case nor our intention when we asked you to wear a mask in our lobby. As discussed with you and your family at our front desk we require all staff members to remain in mask while at work. Again thank you for your review and we sincerely apologize for the inconveniences you experienced. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Kevin Masutani General Manager Best Western Plus Hill Country Suites
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jhecox wrote a review Feb 2021
Olympia, Washington1 contribution
My wife and I had to take a quick weekend trip to San Antonio and our experience was great. the Staff from the start to the finish of the stay was very friendly and made you feel welcome. Our room was amazing for the price of stay and by far one of the nicest places I have stayed when it comes to a mid priced room. We are going to come back to San Antonio for a few more days than a weekend and we are using this hotel again! Seattle, WA
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Hotel Manager, General Manager at Best Western Plus Hill Country Suites
Responded 9 Feb 2021
Dear Guest, I am bowled over by your truly lovely comments following your stay with us. Glad to know that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I am so very pleased that you experienced the warm friendly feeling that my team provides. They are a great asset to me and the hotel. We look forward to welcoming you back! Sincerely, Hotel Manager.
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PRICE RANGE
USD 70 - USD 158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hill country hotel san antonio, best western san antonio, san antonio best western
LOCATION
United StatesTexasSan AntonioFar North Central / Stone Oak
NUMBER OF ROOMS
76
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Frequently Asked Questions about Best Western Plus Hill Country Suites
Which popular attractions are close to Best Western Plus Hill Country Suites?
Nearby attractions include The Rim (1.0 km), Main Event Entertainment (0.8 km), and Regal Northwoods Stadium 14 (0.9 km).
What are some of the property amenities at Best Western Plus Hill Country Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Hill Country Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Hill Country Suites?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Best Western Plus Hill Country Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Hill Country Suites?
Conveniently located restaurants include Chuy's, Fish City Grill - Northwoods, and The Hoppy Monk.
Are there opportunities to exercise at Best Western Plus Hill Country Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Hill Country Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Hill Country Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Hill Country Suites?
The staff speaks multiple languages, including English and Spanish.
Is Best Western Plus Hill Country Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.