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Motel 6 San Antonio - Ft. Sam Houston

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Overview
  • Excellent6%
  • Very good20%
  • Average10%
  • Poor16%
  • Terrible48%
28 May 2017
“Quick weekend trip”
3 weeks ago
“Got denied Check-in, rudest staff I ever met in a hotel!”
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (30)
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1 - 5 of 27 reviews
Reviewed 3 weeks ago

booked a 1night non-smoking room, prepaid!! only smoking rooms available at check in. After a few minutes of discussing "preferences & guarantees" I asked the manager to just give the smoking room and leave it at that. But he decided otherwise, told me I could...More

Thank mnas50
Response from 6Team, Brand Experience Team at Motel 6 San Antonio - Ft. Sam HoustonResponded 3 weeks ago

Dear Guest, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay concerning your reservation policy and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to better understand how...More

Reviewed 29 May 2017

Location is off interstate. Rooms in very back buildings are quiet. Check in staff were very helpful and changed our room . We reserved Non smoking but 1st room reeked even though it was NON SMOKING. Next room was fine. Clean and a comfortable bed....More

Thank phyllis667
Reviewed 29 May 2017 via mobile

Front desk ladies are very friendly but I will never stay at this hotel again! 1st room they placed us in was dirty, non smoking room but the sheets had cigarette holes. Our final room was better, floors looked unkept and Only had thin sheets...More

Thank Valerie C
Reviewed 13 June 2016 via mobile

Worst place in San Antonio to stay. Plumbing rarely works. Loud. Smells. Beds are dirty. Staff is rude. Office closes at 9:00 pm. Just plain NASTY. I will never be coming back to this place. I'd rather sleep under a bridge. I never saw the...More

Thank Gordon R
A TripAdvisor Member
42
Reviewed 25 May 2016 via mobile

nasty room ever!uncomfortable.i wasn't able to sleep,blankets were so dirty.the floor was so dirty.fridge was dirty.the room smells cigarette even though it was "non smoking" room.the towels were dirty and small.bathtub need a scrub.im not going to recommend this hotel.your just wasting your money.

1  Thank A TripAdvisor Member
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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
USD 50 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 50 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Room Tips
"Ask for back to have good night's sleep!"
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"In warm weather, get a room as far away from the pool as possible."
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"Avoid this "motel"!"
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"All rooms open to the outside, which I do not like. Find a room on the end if you can."
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