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    Best Western Plus Sunset Suites-Riverwalk

    1103 East Commerce Street, San Antonio, TX 78205
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 148*
    USD 121*
    SAVE USD 27
    USD 123*
    USD 123*
    Traveller (163)
    Room & Suite (113)
    Dining (41)
    Comfort Suites Alamo/Riverwalk
    1,110 reviews
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    Best Western Alamo Suites
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    Hyatt Place San Antonio/Riverwalk
    1,098 reviews
    #39 of 356 hotels in San Antonio
     
    Overview
    • Excellent55%
    • Very good30%
    • Average8%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Sunset Suites-Riverwalk
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Comfort Suites Alamo/Riverwalk
    1,110 reviews
    #13 of 356 hotels in San Antonio
     
    Crockett Hotel
    1,909 reviews
    #22 of 356 hotels in San Antonio
     
    Best Western Alamo Suites
    487 reviews
    #85 of 356 hotels in San Antonio
     
    Hyatt Place San Antonio/Riverwalk
    1,098 reviews
    #39 of 356 hotels in San Antonio
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,180)
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    1 - 5 of 1,125 reviews

    Reviewed 1 week ago via mobile

    I have stayed in Best Western hotels all over Texas but this one is a disappointment. The location is close to town and the price was lower than competitors, then I found out why. Right off the bat we were not able to get into...More

    Thank Marianne M
    Response from BestWesternHotels, Corporate at Best Western Plus Sunset Suites-RiverwalkResponded 6 days ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Hotel's Favourite
    Reviewed 18 May 2017

    What made this Best Western really stand out is that its staff really cares. From the front desk to housekeeping to breakfast staff, everyone was very dedicated and seemed to really care about the guests' experience. Hotel breakfasts are pretty much the same at this...More

    1  Thank sben495
    Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 24 May 2017

    Fantastic. Thank you for sharing your stay with us. I am cautious in bragging, but with a staff like ours and reviews and wonderful guests like yours and you, who can help but to say, "We are the greatest value in town"...should I say, "THE...More

    Reviewed 2 weeks ago

    My stay here at the best Western was the Worst experience I have ever had at any hotel. The staff was completely rude to us and even had one employee hit on my fiance and made her feel really uncomfortable. The phones in the room...More

    Review collected in partnership with Best Western
    Thank tawnericc
    Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 2 weeks ago

    Oh my goodness, none of this sounds OK. Please call me directly and let's get to the bottom of it. As you can see from our guest reviews, yours is very troubling to read...it just is wrong and WE HAVE TO FIX WHAT WE DID...More

    Reviewed 2 weeks ago

    Had a great stay just like before. We have stayed there before and have always enjoyed our stays...... next trip will definitely involve another stay here. Close to river walk is a huge plus. Thanks so much for making our stay great!!

    Review collected in partnership with Best Western
    Thank 321bobbym
    Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 2 weeks ago

    We'd have to name a Suit after you...let me know when you're ready to come back and we'll have the door signage changed :). Thank you so much for your continued business, and for the great feedback you provided.

    Reviewed 2 weeks ago

    Nice clean place to stay, room was great. This place had a great breakfast that's included. If you're doing the Riverwalk it's only a short walk away 5 - 10 mins. I would stay here again when I'm back in San Antonio.More

    Thank wrig526
    Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 2 weeks ago

    We hope to see you again when you're in San Antonio. The breakfast staff take special pride to prepare FRESH offerings, nothing out of a bag or nuked...it's all prepared individually as it would be in your own kitchen. We want you to feel like...More

    Comfort Suites Alamo/Riverwalk
    1,110 reviews
    #13 of 356 hotels in San Antonio
     
    Crockett Hotel
    1,909 reviews
    #22 of 356 hotels in San Antonio
     
    Best Western Alamo Suites
    487 reviews
    #85 of 356 hotels in San Antonio
     
    Hyatt Place San Antonio/Riverwalk
    1,098 reviews
    #39 of 356 hotels in San Antonio
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • USD 115 - USD 208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in San Antonio
    • #37 Business Hotel in San Antonio
    • #57 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Best Western, Orbitz, Booking.com, Hotels.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Best Western Sunset Suites - Riverwalk Hotel San Antonio ,
    • Best Western Riverwalk ,
    • Best Western San Antonio ,
    • San Antonio Best Western ,
    • Best Western Plus Sunset Suites-Riverwalk San Antonio, Texas
    Add Photo Photos
    Traveller (163)
    Room & Suite (113)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (151)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
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    Comfort Suites Alamo/Riverwalk
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    La Quinta Inn & Suites San Antonio Riverwalk
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    .33 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Abby T
    25 March 2017|
    AnswerShow all 7 answers
    Response from Tony V | Property representative |
    Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
    0
    Votes
    Ash H
    28 February 2017|
    AnswerShow all 4 answers
    Response from Tony V | Property representative |
    Thank you for the inquiry. Yes, there is a coin operated laundry on property - washer/dryer. The AT&T Center is about ten minutes by car, easy to get to.
    1
    Vote
    Tony V
    23 February 2017|
    AnswerShow all 6 answers
    Response from Tony V | Property representative |
    The Riverwalk Center Mall (the beginning of the Riverwalk) is about 3 city blocks, a short ten minute walk...or less.
    0
    Votes
    Room Tips
    "Ours faced East Commerce- great view and little noise.5"
    Read review
    "best views are higher up"
    Read review
    "They offer rooms that sleep 6 which is cheaper than booking 2 rooms. The pull-out couch isn't so comfy..."
    Read review
    "Avoid the rooms near Commerce and Chestnut; they are closer to the busy intersection."
    Read review
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