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Hampton Inn San Antonio - Northwoods

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Hampton Inn San Antonio - Northwoods
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn San Antonio - Northwoods
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Showing 276: English reviews
corpus christi, United States
1 review
Reviewed 4 weeks ago

Stayed one night and this was a nice clean room.Staff was very helpful and friendly at check in and checkout. Good overall experience.No problems here and I would recommend this hotel to anyone who is staying in north San Antonio.

Review collected in partnership with Hampton

Helpful?
Thank Cruz M
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Cruz M, Thank you for the 5 STAR review!!! It means a lot to me & our hard working staff who take great pride on taking care of our guests needs. I will share your wonderful comments with the entire TEAM. We look forward to taking of you on your next visit to North San Antonio. Best regards, More 

Huntsville, Tx
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Staff was very friendly. Lobby comfortable and inviting. Breakfast was adequate and I really like the waffle maker. Bed was comfortable and rooms were attractive and bathroom had lots of room to store my stuff and it was clean. A very enjoyable visit.

Review collected in partnership with Hampton

Helpful?
Thank TxLiz
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear TxLiz, First of all.... Thank you for your wonderful review! I appreciate you taking the time to write to us. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. We are so happy to hear that you visit was... More 

Denison, Texas
2 reviews
Reviewed 5 weeks ago

Jewelry was taken from room. Housekeeper interviewed gave exact description of jewelry & case but denied touching it. It amazes me that she could describe case & jewelry inside without touching it in one specific room of all the rooms that she cleaned. The manager said he couldn't imagine that it was taken & was I sure I didn't misplsce... More 

Review collected in partnership with Hampton

Helpful?
Thank TinaOz64
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Tina0z64, Please accept our sincerest apologies for any aggravation or inconvenience you experienced during your visit. We are constantly monitoring the performance of all the hotel staff and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points... More 

Nogales, Mexico
2 reviews
Reviewed 27 October 2016

Highly recommended for business in the North of San Antonio area Beds are extremely comfortable, high speed internet, fitnezz center 24/7, everything you need. Staff are very helpful and are there to provide support when needed

Review collected in partnership with Hampton

Helpful?
Thank Eugenio T
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Eugenio T, Thank you for your wonderful review! I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff was able to be accommodating & that our beds were extremely comfortable. I look forward to taking care of you on your next visit to North San Antonio! Sincerely, More 

Burnsville, Minnesota
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 October 2016

The staff was professional, friendly and helpful. The room was clean and comfortable, however there was a lack of shower water pressure, water wasn't hot and tub was very slow to drain and the air conditioner was noisy.

Helpful?
Thank Mkl1979
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Mkl1979, Thank you for your survey response. I have shared the issues regarding the A/C, bathtub & water pressure with the hotel's Maintenance Supervisor. I do apologize for the inconvenience you went through, & hope you allow us to make it up on your next visit to San Antonio. I have also shared your pleasant response about our staff... More 

New Jersey
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 October 2016 via mobile

I wished I could have liked this Hampton as much as others I've stayed at but the room comfort was sub par. The room smelled musty and it was cold in the evenings. The thermostat would not go any higher than 75 degrees. The bathroom also had mold in the shower. The beds were hard and the pillows were as... More 

Helpful?
Thank 1clifford
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 1clifford, Thank you for your survey response. I have shared the issues regarding the musty smell, pillows, & the thermostat with my staff. I do apologize for that, but hope you allow us a chance to show that we have made changes during your next visit to San Antonio. I have also shared your pleasant response about our nice... More 

Pharr, Texas
1 review
Reviewed 14 October 2016

Good hotel other than front desk agent being rude to us at the time of check in. Don't really know why or what we did to him to set him off like that. I was the nicest person i could be to him, since i did know that it was late and he must of been tired or something but... More 

Review collected in partnership with Hampton

Helpful?
Thank 982natalyg
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 982natalyg, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your our service. I have shared your comments with my team & the importance of customer service with a genuine smile & great attitude. We hope you... More 

Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 October 2016

I really enjoyed this trip, it was an excellent hotel when traveling for business. There is a nice shopping center and a Lifetime fitness within 2 miles, I was able to do business and work out just like home town.

Review collected in partnership with Hampton

Helpful?
Thank Carolina U
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Carolina U, I want to thank you so much for the great review!!! We appreciate your feedback and taking the time to write us. I am happy to hear that our property is a "excellent hotel" when traveling for business. We look forward to seeing you on your next business trip. Safe travels, More 

Nashville, United States
1 review
Reviewed 6 October 2016

Nice, clean, comfortable... my traveling go-to residence. Great location in terms of proximity to the work that we were performing. Our stay in San Antonio was a pleasant experience. I always know what to expect when staying at a Hampton... and that is a good thing.

Review collected in partnership with Hampton

Helpful?
Thank Richard B
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Richard B, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. We are proud to hear you say "Just like every Hampton"... that is goal.... More 

Llano, United States
1 review
Reviewed 4 September 2016

Location, cleanliness, staff, were exceptional. Have stayed here a number of times and they always deliver. Whether shopping or restauranting, wife and I expect and have not been disappointed a great experience.

Review collected in partnership with Hampton

Helpful?
Thank Craig W
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Craig W, Thank you for your feedback and taking the time to write a GREAT review! I am happy that our "Location, cleanliness, staff, were exceptional". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Road, San Antonio, TX 78232
Region: United States > Texas > San Antonio > Far North Central
Price Range: $158 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Travelocity, Priceline, Expedia, Booking.com and Hotels.com so you can book your Hampton Inn San Antonio - Northwoods reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn San Antonio - Northwoods Texas
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio - Northwoods staff and other travellers.
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Questions? Get answers from Hampton Inn San Antonio - Northwoods staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old numbered rooms are on the Highway side.”
 of 5 bubbles i2mix4u, 8 Mar 2016 | Read review
“I prefer higher floors because of they tend to be more quiet than the ground floor.”
 of 5 bubbles Donktex, 23 Sep 2015 | Read review
“No particular tip. We were on the 4th floor. Maybe a lower level floor.”
 of 5 bubbles milcahd2015, 21 Jul 2015 | Read review
“we enjoyed having a room near the pool.”
 of 5 bubbles 144heidis, 17 Jul 2015 | Read review
“The king suite I had was very nice.”
 of 5 bubbles Booklady2013, 1 Jul 2015 | Read review
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