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Hilton San Antonio Hill Country Hotel & Spa

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Hilton San Antonio Hill Country Hotel & Spa
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1,433 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton San Antonio Hill Country Hotel & Spa
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Showing 1,408: English reviews
Omaha, Nebraska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2015

This is NOT a "resort & spa". The Spa was NEVER open. Do not pay for the executive suite as there is no executive lounge ever open. Our hotel bed was broken and never resolved. There are water stains on the ceilings in the rooms.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank 852staceyl
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

This was my first time at this property. Beautiful scenery and grounds. Kathy Toms (restaurant supervisor) and Mayra (server) with the Sun Spot Restaurant were very attentive and friendly!! Made breakfast very enjoyable! Thanks for that!!

Helpful?
1 Thank David C
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

We checked in for a one night stay for business. Before we arrived, we needed to get a hold of a co-worker to let them know we were running late. When we couldn't reach them in the room, Lucy, the operator, offered to call her on the cell phone she left at registration and ask her to call us. That's... More 

Helpful?
1 Thank Laura B
1 review
Reviewed 17 November 2015

When I come to the area to visit one of my offices, I usually stay at another hotel but due to last minute booking I was unable to get into my regular spot so I booked the Hilton. Not bad, the rooms were clean and reasonably up to date. I dont sleep well in hotels, so factor that into the... More 

Helpful?
Thank Dave B
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for the review. Please consider staying with us again and contact me directly. Maybe we can get you into the perfect room! More 

Killeen, Texas
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 November 2015 via mobile

This hotel looks great but first night I awoke to bugs in my bed which I brought down to front desk next morning...I was smart enough to put small dab of toothpaste on sheets... I specifically asked for my sheets to be changed out...when I got bk front desk said I could have a new room...when I got to my... More 

Helpful?
1 Thank Kathryn A
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Dear Kathryn A We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Indianapolis, Indiana
1 review
Reviewed 15 November 2015

My room was clean and comfortable but I experienced a minor issue with the toilet running continuously when it was flushed. When I notified the front desk in the morning they said they would get someone to take a look at it. When I returned from work I had a message on my phone stating that it was fixed. The... More 

Helpful?
Thank Jane D
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you very much for taking the time to write a review. I apologize for not being able to correct the problem the first time in your room. I will be sure to review with our maintenance team. Thank you for being our guest. More 

Lake Wales, Florida
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 November 2015

On a recent trip to San Antonio we stayed at this very nice property. The grounds were well kept, the breakfast nice, the room comfortable, the spa very good, but best of all was the staff. First shout out goes to Denise who was terrific. She checked us in and was there to check us out. Wonderful job. We did... More 

Helpful?
1 Thank John T
Indianapolis, Indiana, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 November 2015

I've traveled all over the country for fun, and stayed in all types of lodging. But I never had to rely on a hotel as my refuge to unwind after work. The Hilton met my all my needs over a full work week. The king-size bed room was clean, the mattress was extremely comfortable, and the desk area was plenty... More 

Helpful?
1 Thank Amy G
Triangle, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 November 2015

We make this trip every year to attend our annual family reunion in San Antonio, Texas. We usually stay with family and friends, but this year we decided to try a hotel. The Hilton hotel was convenient to family and our favorite restaurants and shopping. The accommodations at the hotel and the staff made our stay for the family reunion... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angel A
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you very much for the review and glad that the family reunion went well! We look forward to seeing you again. Sincerely, More 

El Paso, Texas
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 November 2015

I paid extra for a courtyard view and got a room with a large tree blocking the entire window. also my room was less then accommodating compared to my group who booked at the last minute and pay the same amount.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mytake2014
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for taking the time to provide feedback. It is certainly unfortunate that trees had blocked your view of the courtyard. Please feel free to contact the hotel directly if you have any questions regarding your room selection. We would be certainly happy to address and concerns or questions. Thank you for being our guest. Sincerely, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: $158 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Odigeo, Hotels.com, Priceline and Travelocity so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hilton San Antonio Hill Country Hotel & Spa Texas
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Business Hotel in San Antonio
#60 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor "executive" floor-quiet, has executive lounge with appetizers and drinks from 5-7”
 of 5 bubbles globug92000, 27 Nov 2016 | Read review
“Check the door lock”
 of 5 bubbles toadandbear, 14 Nov 2016 | Read review
“Courtyard view is best!!”
 of 5 bubbles _ddtex9, 19 Oct 2016 | Read review
“Nice view! close to a lot of restaurants, mall, and stores”
 of 5 bubbles MARYJANERAMOS, 17 Oct 2016 | Read review
“5th floor suites are great!”
 of 5 bubbles Leftthedog, 28 Sep 2016 | Read review
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