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Hilton San Antonio Hill Country Hotel & Spa

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Hilton San Antonio Hill Country Hotel & Spa
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1,504 Reviews from our TripAdvisor Community

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Showing 1,478: English reviews
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Houston, Texas
Reviewed yesterday NEW

We booked a room with a courtyard view. My first to the front desk I was told that I had no specific room type. When I walked down to the desk I was told that the room faced the courtyard. I would never have known since all I could see was a roof. I called the GM, left a message...

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Helpful?
Thank L1803UBjamesf
Waco
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

We were going to be meeting friends from out of state in San Antonio for 3 days (last week of December 2016). We wanted a place where the teen agers could relax, swim and play outside since they were coming from up North. We had 4 kids (15,14, 12, 11) who are very active. The Hilton had 3 pools (all...

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Helpful?
1Thank jmlion83
About Hotel's Favourite Review
Management response:

Thank you for your detailed review of your experience at our hotel. We are so glad you were able to enjoy so many of our amenities for the adults and kids. While we are a pet friendly hotel, I do apologize if your husband suffered with his allergies during your stay. I appreciate your kind words towards my staff, and...

Portland, Texas
Reviewed yesterday NEW

Beautiful hotel and location was very accessible especially for visiting Sea World. Complimentary internet wasn't the best but that was very minor for us. Wonderful place to relax! Beautiful pools and outdoor space had beautiful views. We will be back!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mike & Tamara J
League City, Texas
Reviewed yesterday NEW

Front desk is bad. No customer service at all. Our room was not cleaned and we had to walk through a hall smelling og something burning. Don't stay in the lobby! Shuttle service was prompt which is a plus and the movie and smores are great!

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Helpful?
Thank Juan P
Houston, United States
Reviewed 2 days ago NEW

Great place to stay if visiting Sea World like we have done in the past. they have a free shuttle that really enhances this experience. We came lately just to spend the night visiting the Spanish Missions with Family. Good stay though the rooms could have been better cared for. (Toilet dispenser not secured to the wall, etc.) Otherwise a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffreyn415
Management response:

Thank you for sharing your comments. It is always a pleasure to welcome back our guests and we thank you for taking the time to provide us with your feedback. We love knowing you found your stay at Hilton San Antonio Hill Country & Spa to be perfect for you, with our excellent location and comfortable accommodations. We are delighted...

Cypress, Texas
Reviewed 3 days ago NEW

Our room was too warm the entire stay & it was March! The lower level has a bad smell & hallway was not very clean. Our dresser drawers did not even stay closed but staff did fix that. Staff flushed AC but our room remained too warm:(

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mnmcole
Management response:

Thank you for choosing to stay at Hilton San Antonio Hill Country & Spa. We couldn’t be more disappointed to read that that we were unable to ensure that your entire visit exceeded your expectations. We deeply regret when any issues arise for our guests and always work quickly to resolve concerns as swiftly as possible. Your experience is not...

Nashville, Tennessee
Reviewed 4 days ago NEW

It is a nice resort. The executive suite rooms had a large bedroom and bathroom bedroom. The walk-in closet with robes was a nice touch. Easy access to tmajor highways, shopping, and restaurants made the location great for us. The Nice experience with very helpful staff. Would definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen D
Management response:

Your brand loyalty means so much to us, thank you! We are always happy to ensure that our guests are treated to a great stay here at Hilton San Antonio Hill Country & Spa. Our team will be happy to know they left you with a positive impression of their efforts. We are pleased that you enjoyed your spacious guest...

Durango, CO
Reviewed 4 days ago NEW

This Hilton is not meeting the Hilton standards. The hotel has a number of maintenance issues and the staff does not seem to care. Worst experience I have had at a Hilton property. Cost to quality is just not there. To top it off margaritas with cheap tequila are $13, $15 with tip.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ErikPotter
Management response:

We are truly disappointed if you experienced any issues during your stay. Your comments will be shared with our associates and management team so that we can improve our on-site service and hospitality. Our guests' satisfaction is greatly important to us. Thank you for reaching out to us.

Wichita Falls, Texas
Reviewed 5 days ago NEW

Stayed at this hotel on a recent trip to SeaWorld. The hotel was clean and the front desk staff were pleasant to deal with. There are 3 different pools and also a hot tub. They offer a free shuttle to SeaWorld which runs continuously during the morning hours.

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Helpful?
Thank bsullivan99
Management response:

Thank you for sharing your recent experience at Hilton San Antonio Hill Country & Spa. We are always happy to welcome guests who are loyal to our brand. We were thrilled to read that you enjoyed so many of our accommodations, such as our three heated outdoor pools and hot tub, as well as the cleanliness of our hotel, and...

Flower Mound, Texas
Reviewed 6 days ago NEW

Close to sea world, rooms were small..prices not great. Movie outside was neat. Pools were cold, kids enjoyed them. Breakfast was good, good choices and decent price. Parking was good, check in was quick.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N4551GIashleyc
Management response:

We are happy to have welcomed you to the Hilton San Antonio Hill Country & Spa for your recent stay. It certainly seems as though you were able to enjoy much of what we have to share with our guests, including our delicious breakfast and convenient location. It would be our pleasure to welcome you back again should your travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Region: United States > Texas > San Antonio > Far West Side
Price Range: $162 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton Hotels Direct and Priceline so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hilton San Antonio Hill Country Hotel & Spa Texas
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Family Hotel in San Antonio
#60 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a a room farther from the elevators to reduce the noise.”
 of 5 bubbles Firefly_101, 18 Feb 2017 | Read review
“I think all the rooms should be good as the Hilton policy removes any guest for disturbance if they have to be dealt with more than once.”
 of 5 bubbles 110sm, 4 Feb 2017 | Read review
“Beautiful lounge, Big Screen TV and very nice seating; Excellent Patio with several outdoor fireplaces.”
 of 5 bubbles kevmwill310, 28 Jan 2017 | Read review
“Great for business not a romantic getaway hotel”
 of 5 bubbles DJPTX, 7 Jan 2017 | Read review
“We loved staying on the Executive level where breakfast was included.”
 of 5 bubbles jmlion83, 31 Dec 2016 | Read review
5 of 5