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Red Roof Inn San Antonio - Airport

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Red Roof Inn San Antonio - Airport
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236 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Del Rio, Texas
Reviewed 25 May 2016

I stayed at this property about a week ago and I must say not bad at all for the price. I was greeted and handled with great customer service by the front desk agent Yvonne who was extremely helpful, knowledgeable of the area. I would recommend this hotel for anyone staying in San antonio over night or just passing thrpugh.

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Helpful?
Thank RosaSalazar
Virginia Beach
Reviewed 26 April 2016 via mobile

I decided to go on a trip to San Antonio, TX to visit friends that I hadn't seen in 20 years. I stayed on the 3rd floor and it was very quiet and the king size bed was comfortable. For the most part the room seemed clean except one day when there were long black hairs in the bathroom sink...

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Helpful?
1Thank Kevin J
Dale H, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

I am thrilled that you enjoyed your stay. Yvonne is a great asset to our hotel. She will be delighted that you mentioned her in your review. Please choose us again on your next visit to San Antonio. Regards,

Reviewed 5 April 2016 via mobile

Pick another hotel!Smelly! Restroom was used and hair and bug in bed! Save yourself the trouble spend the extra bucks for a better hotel. Much more to say with limited characters. Also they didn't allow me to have a refund. Some pictures provided

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Helpful?
Thank Jennifer B
Dale H, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Jennifer B, Thank you taking the time to write a review. I am disappointed that we fell short of your expectations. I apologize that your room was not "Guest Ready." Our staff works hard each day to ensure that every guest is satisfied. Your feedback helps us improve. Feel free to call me at the hotel so I can...

Houston, TX
Reviewed 28 March 2016

The big reason why I am giving what would normally be a 3 star review, 2 stars, is how the front desk clerk was telling us that they are charging up to $150 for a room here. We booked early for $60, and it was about worth that. Everything falling apart, you could hear everything. If you can't find anything...

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Thank cleetus97
San Antonio, Texas
Reviewed 27 March 2016 via mobile

The staff here is excellent. John, at the front desk treated me better than I've been treated at 5 star hotels!!! The staff was personable and polite..The rooms were clean and neat.. I rate red roof 10 out of 10!!! Thanks so much for your wonderful customer service!! I would recommend this hotel to anyone..

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Thank pez977
Reviewed 21 March 2016 via mobile

I picked this hotel cause of the good reviews , I understand is a pet friendly hotel but I never imagine going into a room that smelled like a pet store . The carpet had stains and smelled like a pet disinfectant , the room was large but very outdated , if you don't tip the cleaner everyday you won't...

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Helpful?
Thank Julls06
Boonville, Missouri
Reviewed 19 February 2016

I use this property for a nearby meeting I attend once a year, and have done so every year for many years. The Inn is in good condition. The rooms are fairly newly-renovated. The bed was very good. Everything was clean and in proper working order. I experienced no problems. It was what I expected at this property.

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Helpful?
Thank Bob D
Robert L, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Bob D, Thank you for taking the time to review our property regarding your stay in San Antonio. As you mentioned we are fairly newly renovated with Large screen TV's, New beds and we are going to renovate again this year. We are centrally located to shopping, restaurants and only 1 mile to the airport. We thank you for staying...

Denton, Texas
Reviewed 9 February 2016

The first room had a strong smell of ammonia. Maybe from cleaning up after the pets. There are too many carpet stains. The room looks clean but it did not feel clean. Staff was accommodating and allowed me to switch rooms. The second room was right next to the office, I could still detect the cleaning smell (btw, I have...

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Thank Anjelita C
Dayton, Ohio
Reviewed 21 January 2016

hotel was okay; it was clean enough. there are no restaurants or stores nearby; it is an industrial park area. i ended up being charged $20+ more per night than the advertised price. this was not taxes, it was some other surcharge

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Thank G4875AEmaxs
Robert L, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear G4875AEmaxs, Thank you for your review of our hotel. Please contact me at the hotel or via email i0223@redroof.com if you have any more questions or concerns regarding your stay. Thank you, Robert Lindsay General Manager

Austin, Texas
Reviewed 13 January 2016

I'm assuming the carpets on the 2nd floor are cleaner than the one we had on the 1st floor, where pets are allowed. Bathroom was clean, parking was not a problem, convenient location for our business trip. For the price, it was okay.

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Helpful?
1Thank Donna_J2205
Robert L, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Donna_J2205, Thank you for taking the time to review the hotel. It is with reviews like yours we can take the necessary steps to correct so that the next guests have a better experience. Once again I do apologize. Thank you,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Red Roof Inn San Antonio - Airport

Address: 333 Wolfe Rd, San Antonio, TX 78216-4654
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $75 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Airport 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Red Roof Inn San Antonio - Airport Hotel San Antonio
San Antonio Red Roof Inn
Red Roof Inn San Antonio - Airport Texas
Hotel Style:
#9 Best Value Hotel in San Antonio
#91 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio - Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep travelling to new braunfels,tx for a clean affordable room near sa.”
 of 5 bubbles rescue247, 3 Sep 2016 | Read review
“Stay away from this hotel!”
 of 5 bubbles R736PQstevenb, 20 Jun 2016 | Read review
“If looking for quiet, the third floor king deluxe suites is recommended.”
 of 5 bubbles cgday, 2 Jun 2016 | Read review
“Ask for room that might have stronger wifi signal.”
 of 5 bubbles hallpau, 20 Oct 2015 | Read review
“For the best Wi-Fi, ask for a room on the 2nd floor.”
 of 5 bubbles Glen953, 13 Sep 2015 | Read review
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