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SpringHill Suites San Antonio Medical Center/Northwest

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SpringHill Suites San Antonio Medical Center\/Northwest
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169 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Medical Center/Northwest
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Showing 163: English reviews
Monterrey, Mexico
Reviewed 6 April 2016

We really enjoyed our family trip. This hotel is really nice, and the location is really good to visit Texas North Mall. There is a included breakfast and the rooms are clean with a plenty of space. Also, you have a target and a jack in the box quite near. I highly recommend this hotel.

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Helpful?
1Thank RobertoF7
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Roberto,, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Marriott Rewards Silver MEMBER, your feedback will be shared with the team...

San Diego, California
Reviewed 29 March 2016 via mobile

We came for a quick getaway and had a wonderful experience with lots of rest and relaxation. Staff were all so friendly and always so attentive to our needs and requests. Will definitely be coming back!

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Helpful?
Thank Stephanie C
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Stephanie, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Guest, your feedback will be shared with the team to continue to...

Reviewed 28 March 2016

My family and I checked in on Saturday 3/26/2016 at about 7:30pm. The room was clean and ready when we checked in. My group included 2 adults and 4 kids so the 1st thing we noticed was that we needed more face towels. Called down to the front to request another set of face towels (6) and I was only...

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Helpful?
1Thank Shantavia H
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Shantavia H, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We take such matters very seriously and will correct them immediately. Thank you for staying at the SpringHill Suites San Antonio Medical Center/Northwest and we hope you choose to stay with us again whenever your travel...

San Angelo, Texas
Reviewed 16 March 2016

The hotel is nice and a great central location but it is the staff that makes you feel not only welcome but like family. The free breakfast was wonderful, heated pool and Dale Earnhardt Jr's Batman Car was even there! That just made our stay that much better. We will be back!

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Helpful?
1Thank Bienvenidos1
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Bienvenidos1, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Marietta, Georgia
Reviewed 12 March 2016 via mobile

This hotel fits my wife's definition of NQR -- Not Quite Right. Step over a mattress on the walkway to the hotel, limited parking, get an extra blanket and housekeeping takes it back out of your room the next day, the TV quits & they have an 'oh well' attitude. As a businessman I will not stay here again.

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Helpful?
Thank Jwvv
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

I wanted to let you know on behalf of the SpringHill Suites San Antonio we are truly sorry for any inconveniences you were caused while staying with us as we strive to make every guest have a lovely experience while here. This issue has been addressed with members of our Executive Team. Thank you for your feedback and we hope...

Krum, Texas
Reviewed 23 February 2016

My daughter and I stayed at this hotel during our trip to San Antonio for the San Antonio Livestock Show. We checked in very late on a Tuesday night (midnight) and we were greeted by a wonderful front desk clerk named HOWIE! We was nothing less than wonderful. When he arrived he could see the exhaustion on our faces (we...

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Helpful?
1Thank Tara J
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Tara, Thank you for your feedback on the SpringHill Suites San Antonio Medical Center/Northwest. We are happy to hear how well Howie was able to assist you while visiting us. He is just one of the staff members that will ensure all of our guests enjoy themselves while visiting us here in San Antonio. We hope to see you...

San Antonio, Texas
Reviewed 21 February 2016 via mobile

We checked in for one night. Everything looked ok until we turned off the lights for bed. When I had to go to the sink to grab water I turned on the kitchen light and alas! Baby roaches all over the kitchen counter! We informed the front desk and they did try to move us that same night. Next morning...

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Helpful?
Thank Michelle E
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Michelle I wanted to let you know on behalf of the SpringHill Suites San Antonio we are truly sorry for any inconveniences you were caused while staying with us as we strive to make every guest have a lovely experience while here. This issue has been addressed with members of our Executive Team. Thank you for your feedback and...

Houston, Texas
Reviewed 18 February 2016

Check-in was a breeze for us; however, another group we traveled with pre-paid their room and were charged again upon check-out. So it would be wise to confirm upon check-in if you've prepaid to avoid the hassles on your departure. Our room faced the freeway, but noise was not an issue. The room was clean, although a little warm since...

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Helpful?
Thank HouTexGal
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear HouTexGal, Thank you for staying at the SpringHill Suites San Antonio Medical Center/Northwest and thank you for your comments. We hope you choose to stay with us again whenever your travel needs bring you back to San Antonio. Sincerely, Scott Tareski General Manager SpringHill Suites San Antonio Medical Center/Northwest gm.shssanantonio@crestlinehotels.com 210.737.6086

Laredo, Texas
Reviewed 15 February 2016

The rooms were great. The rooms were very clean. The breakfast was very good. It had everything you could want. It was always fully stocked and when something ran out the service was quick to replace it. The service at the front desk was great! The ladies at the front desk were very nice. They were very helpfull. They carried...

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Helpful?
Thank Maverick571
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Maverick571, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Marriott Rewards Silver MEMBER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying...

Reviewed 10 February 2016

One of the few hotels here we can sleep 6 people is the Springhill Suites because they have available a suite with 2 beds and a sofabed, this hotel in particular have Target just a few steps, Burlington, Ross and a Walmart less of One mile. Excellent breakfast, and an outdoor pool!!, The price really worth it.

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Helpful?
1Thank Alextrevinom
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Alextrevinom, Thank you for taking the time to let us know about your stay at the SpringHill Suites by Marriott San Antonio Medical Center/Northwest. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience, great shopping right next door as you mentioned and located with close access to everything our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Region: United States > Texas > San Antonio
Price Range: $132 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
SpringHill Suites San Antonio Medical Center/Northwest Texas
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Medical Center/Northwest staff and other travellers.
5 questions
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Kansas City, Missouri
4 months ago
over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Medical Center/Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor has entries and exits to outdoor pool and near the business center and meeting rooms.”
 of 5 bubbles janilbanks, 30 Aug 2016 | Read review
“Check AAA, member, Balcones Heights neighborhood special rates.”
 of 5 bubbles 1hogwild, 11 Aug 2016 | Read review
“I'm sorry, but I'd pick a different hotel.”
 of 5 bubbles DLemon, 8 Aug 2016 | Read review
“Higher floors have less A/c unit noise”
 of 5 bubbles 248greenh, 3 Aug 2016 | Read review
“If sensitive to noise, ask for a room on the side away from 410.”
 of 5 bubbles kathrynk651, 29 Apr 2016 | Read review
5 of 5