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El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
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1,348 Reviews from our TripAdvisor Community

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There are newer reviews for El Tropicano Riverwalk Hotel
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Showing 1,299: English reviews
Reviewed 13 November 2015

Wonderful, everybody was very helpful, Margaritas at the Bar super!! Service excellent great location Margaritas during Happy Hour Super Personnel was very helpful Wee had a conference with an opening reception and all attendees were very happy with the service, breakfast was good, and lunch as well.

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Helpful?
Thank Carmen P
Reviewed 12 November 2015

The lobby is retro, the hallways are dated, cleanliness is lacking, but it is an average okay place to stay. This place could be great. If management would walk around taking notes, a cleaning rag, notes on needed maintenance and service improvement could bump this up a star overnight. We did contact management about a taxi issue and management is...

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Thank jjjday
Florida
Reviewed 6 November 2015

A friend and I checked in for a 4-night, girls only Halloween weekend. We were immediately impressed with the beautiful lobby and helpful front desk staff. The lobby was decked out for Halloween. The historic suitcases display upstairs was quite interesting. We asked a dozen questions, and the young man handling our check-in never lost patience. We had a bit...

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2Thank FancyFree55
Seattle, Washington
Reviewed 4 November 2015

The first night (Oct. 30) a loud Halloween party was raging out of control around the pool in the open area below some of the room. Unfortunately, I was in one of those rooms, 347. After 10:30 pm, I called the front desk to ask that the party be quieted down. I was assured that it would not go on...

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Thank Curt J
Richland Hills, United States
Reviewed 3 November 2015

All of the negative reviews had me totally freaking out about staying here. I was pleasantly surprised. The hotel has a very tropical feel which made me very happy because I love the Caribbean. The front desk staff was very warm and friendly. They were extremely helpful when I asked if there was a mode of public transportation to get...

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2Thank Brandy S
Richland Hills, Texas
Reviewed 3 November 2015

I don't understand all of the complaints I have seen. I booked my hotel through Priceline. When I booked it and it showed us the name of the hotel I immediately googled it to see where we were staying. I was totally freaked out by all the bad reviews. I was pleasantly surprised. The hotel lobby is very retro and...

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2Thank Brandy S
Los Angeles, California
Reviewed 2 November 2015

My title might not sound to great but overall, i don't have much to complain about here. I typically stay in nicer hotels than the El Trop but it was for a wedding and this was the hotel where everyone was supposed to stay. Despite things in other reviews, i didn't see any roaches and never heard people complaining at...

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1Thank JeffS_from_LA
Arden, North Carolina
Reviewed 27 October 2015

I stayed at the El Tropicana Hotel for 3 nights to attend my daughters Air Force Graduation. I booked my room through Hot Wire.com. When I arrived on Wednesday night it was very confusing on were to inter the hotel. Once I figured it out, I learned that it was 16 dollars a night for self parking to park in...

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Thank Scott L
McQueeney, Texas
Reviewed 22 October 2015

First off I want to say my husband booked this hotel for a night we were attending a show at the Majestic Theatre. The day we were going I looked at the ratings and was very concerned that we wouldn't enjoy our stay but that couldn't be further from the truth! From the moment we drove up it was super!...

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2Thank Michelle F
Jackson, Mississippi
Reviewed 20 October 2015

I stayed at El Tropicano for a conference. My stay was pleasant in almost every respect. The hotel is clean and the staff was very accomodating. The bed was very comfortable. Great shower. The air conditioner confused me some and was blowing right on the bed, but there was an instruction card I was too lazy to read, so I...

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Thank JuralMS

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205-1313
Region: United States > Texas > San Antonio > East Side
Price Range: $142 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
El Tropicano Riverwalk Hotel San Antonio, Texas
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for your room to be away from the elevators and not overlooking the pool area. Front desk was exceptionally accommodating with our requests.”
  • A quick wipe down of the bathroom floor after I noticed how sticky it way.
candyr788, 16 Apr 2017 | Read review
“As with most hotels, it is quieter away from the elevator.”
406GailS, 11 Apr 2017 | Read review
“Air conditioner ”
kausu2017, 11 Apr 2017 | Read review
“Update A/C vents”
gweng343, 11 Apr 2017 | Read review
“Rooms are clean but the rest is run down”
carolwinsall, 10 Apr 2017 | Read review
5 of 5