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Staybridge Suites Stone Oak

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100 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Memphis, TN
Reviewed 5 weeks ago

Stayed here last week at the last minute for uncle's funeral. Pleasant check in. Lots of little welcome gifts. Friendly staff. Nicely appointed rooms (had a queen studio and a 2 bed/2-bath suite) with kitchen (full-size fridge, stove top, coffee maker, microwave, dishes). Clean rooms. Great for families. Covered, underground parking. Beautiful pool area outside (didn't use) and large fitness...

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Helpful?
Thank MemTrav
Darel R, General Manager at Staybridge Suites Stone Oak, responded to this review

MemTrav, Thank you for staying with us and for taking the time to review the hotel. I am glad you enjoyed your stay with us even though it appears you prefer the Hilton brand. Thank you for giving us a try. Sincerely, Darel R. General Manager

texas
Reviewed 15 March 2017 via mobile

Great place, room had nice space, breakfast and evening meals were great addition. Front desk was always willing to help. Great job! Would definitely stay here again! Easy access to all major activities. Rooms were quiet, beds were nice as well.

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Helpful?
Thank Shane D
Darel R, General Manager at Staybridge Suites Stone Oak, responded to this review

Shane D, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darel R. General Manager

Rigby, Idaho
Reviewed 10 March 2017

I enjoyed my short one-night stay here. The hotel is in great shape. The room was comfortable and I was pleased to get an upgraded room as a Platinum member. Easy access and secure parking. Wifi was fast, a/c worked well, no complaints at all! Recommended.

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Helpful?
Thank ajnuff
Darel R, General Manager at Staybridge Suites Stone Oak, responded to this review

Ajnuff, Thank you so much for staying with us. I'm glad to hear you had a great time with us and look forward to welcoming you back soon. Thank you, Darel D. Ramirez General Manager

British Columbia
Reviewed 24 February 2017 via mobile

It was an emergency check in on a long weekend. The booking agency (or me) made an error of dates, so when I arrived at my supposed hotel, they were booked but called ahead and sent me over to Staybridge. WOW Did I win? Easy check-in and great rate from desk person Jacinta, and a lovely, huge room. I will...

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Helpful?
Thank gypsycontessa
Darel R, General Manager at Staybridge Suites Stone Oak, responded to this review

Gypsycontessa, Thank you so much for staying with us. I am so happy that you had a great time with us. We would love to welcome you back next time you are in town! Cordially, Darel D. Ramirez General Manager Staybridge Suites Stone Oak

Amarillo, Texas
Reviewed 2 January 2017

This is a very nice hotel and will afford you a comfortable stay. My room was modern, roomy and clean. The lounge area is very nice and relaxing, and we had eggs, sausage, cheese, tortillas and salsa for the free breakfast along with the usual assortment of juices and coffee. Outside the lounge they have large, comfortable chairs and a...

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Helpful?
Thank TrueTexasTraveler
Reviewed 17 October 2016

I am Very disappointed at the stay bridge suites stone oak San Antonio TX. I checked in on Sept. 14th-18th for business. Upon check In I was greeted by the desk clerk she checked me in and gave me the key to the room. I had booked a room on the executive floor (5th) but trust me there was nothing...

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Thank Tonya L
Houston, Texas
Reviewed 21 September 2016

Hotel Location: Location perfect for getting to River Walk (20 min), Sea world (20 min), Caverns (20 min). Lot of food spots and malls nearby (within a mile). Only drawback is that the hotel is on a one way road (not big deal). Hotel Amenities: Very Friendly staff. Rooms were good, not as big as shown in pictures. It is...

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Thank arun s
Washington DC, District of Columbia
Reviewed 17 September 2016

except for the slowwwww elevators, this place is exceptional, with great service and friendly employees in each and every staff position. i hope i get to stay here again soon. very quiet, very spacious, and nicely located

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Helpful?
Thank ChristopherOnTheMove
Daniel M, Manager at Staybridge Suites Stone Oak, responded to this review

Dear Chris T , Thank you for taking time to review our hotel . I have shared your comments with our staff and we would love to have you back with us during your next visit to San Antonio.

Austin, Texas
Reviewed 10 September 2016

My family has a long and, until now, happy relationship with Staybridge. We loved the 2 bedroom family suites, and the hotels were always clean, with really nice staff. This particular Staybridge, however, has ended that relationship. We booked a room here because we waited too long and could not find a room in Austin during SXSW. I reserved a...

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Helpful?
Thank TexasLawCat
IHGService, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear TexasLawCat, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Manning, South Carolina
Reviewed 6 September 2016

We have had very good stays at the Staybridge suites , they have a better than average breakfast, large rooms ,free laundry and that's a plus when on the road, decent walking areas for service animals, overall they are our home away from home

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Helpful?
Thank William J
Daniel M, Manager at Staybridge Suites Stone Oak, responded to this review

Dear William J, Thank you for taking time to review Staybridge Suites at Stone Oak. We appreciate the wonderful comments regarding our breakfast , rooms and laundry. We would like to have you back with us when you are back in San Antonio.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 E, San Antonio, TX 78232-1377
Region: United States > Texas > San Antonio > Far North Central
Price Range: $175 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
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Also Known As:
Staybridge Suites Stone Oak San Antonio, Texas
Hotel Style:
#64 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Stone Oak staff and other travellers.
1 question
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Highland Hts, Ohio
over a year ago

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Questions? Get answers from Staybridge Suites Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back of the hotel, as the front rooms face 1604, which is really noisy.”
MemTrav, 19 Mar 2017 | Read review
“Choose the Executive Suites, so there is a personal floor access (5th floor).”
aruns472, 20 Sep 2016 | Read review
“Stay somewhere else. At the very least, ask for a room that does not face Loop 1604”
TexasLawCat, 10 Sep 2016 | Read review
“Request room on rear of property if you want to be off the highway”
  • Threadbare bed sheet
  • Torn Shower Curtain
  • soiled bed sheet
mickiec2014, 1 Mar 2016 | Read review
“If there is an area of your room that is not quite up to par, ask the hotel to take care of it.”
TexasWannabe, 26 May 2015 | Read review
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