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Holiday Inn San Antonio N - Stone Oak Area

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19280 Redland Rd, San Antonio, TX 78259-3342
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 123
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Free cancellation until 20/09/21
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Room & Suite (21)
Pool & Beach (7)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Antonio N - Stone Oak Area
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#144 of 378 hotels in San Antonio
Location
Cleanliness
Service
Value
The ideal location for both business and leisure travelers. All guests enjoy a contemporary modern appeal from the moment you step in offering the true "home away from home" experience. The hotel is ideally located in the Stone Oak Business District boasting companies such as EOG Resources, Marathon Oil, RSM and Tech Data just to name a few. Hospitals such as NE Baptist, Methodist Stone Oak and North Central Baptist are also within proximity of our hotel. Guests will enjoy full menu options for breakfast or dinner in Kem's Restaurant. Enjoy beverages in our relaxing atmosphere bar or rejuvenate in our indoor heated pool. We are located an easy nine miles from San Antonio International Airport and 20 miles from the historic Alamo and downtown Riverwalk. Attractions such as Six Flags Fiesta Texas, SeaWorld, Schlitterbaun Water Park, TPC San Antonio Golf and Shops at La Cantera are easily accessible.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
209Reviews2Q+A39Room tips
Traveller rating
  • 94
  • 58
  • 26
  • 18
  • 13
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Popular mentions
Ara wrote a review Nov 2020
2 contributions
Front desks clerks not wearing masks although masks are required in all common areas, hotel never advised that we needed to request cleaning ifwe wanted it during our stay, chair desk so torn up that sitting in it may damage your clothing, bathtub so dingy from years of not thoroughly being scrubbed. How on earth are we supposed to trust that everything is up to standard, when walking in you are faced with clerks not wearing a mask? So Holiday Inn is no longer a brand to be trusted.
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Date of stay: October 2020
Value
Location
Service
Room Tip: Don’t have one. Avoid this hotel. The cleaning staff was courteous when I encountered them in...
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Response from IHG Service, Owner at Holiday Inn San Antonio N - Stone Oak Area
Responded 15 Nov 2020
Hi Ara0818, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding the disregard of the safety mask protocol, customer service, furniture, and housekeeping service. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to discuss your concern further. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you the joy of travel for all experience. Orlando A. Case Manager IHGService
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Home is where you make it wrote a review Feb 2020
Washington34 contributions4 helpful votes
I thought that this location was going to be perfect for my quick trip to the area. It was a pain to get into the hotel due to the construction in the area. Check in went well but it seemed only 1 of 2 people at the front desk were capable of checking me in. Wasn’t an issue but it did seem odd that she had to go find someone to check me in? Unfortunately I did not enjoy my stay due to the poor condition of the hotel and how loud everything was. My first room had a window off track and wind was whistling through. There was also some housekeeping misses that just set the tone. The front desk helped to handle this issue and moved me. The staff were always excellent to work with. The second room was fine. The room was neat but the decor, hinges and miscellaneous metal in the room was rusted. Not only that the shower had mediocre heat behind it (it was lukewarm at best). Beyond those minor things there was quite a bit of noise throughout the night. This included car alarms constantly going off in the parking lot and the foot traffic in the hallway echoed in the room. I think this could be a great hotel and is priced well. The facility really needs some TLC to get it there. This location definitely has great staff that is friendly and ready to help your guests and that makes the difference with every stay.
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Date of stay: February 2020Trip type: Travelled solo
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Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak Area
Responded 5 Mar 2020
Hi 12lacyj, Thank you for choosing to stay with us and for posting a candid review. While I am glad that you appreciated our staff, I was also concerned to read your comments about our rooms, housekeeping, and noise among the others. I know these caused inconvenience for you and I am sorry. This is not the dependable value that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. Thanks again and I still hope you would give us another chance in the future. Mike F. Case Manager IHGService
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O1745VQjasonk wrote a review Nov 2019
Del Rio, Texas421 contributions34 helpful votes
+1
A simple birthday celebration went off without a hitch. Great staff very friendly and helpful. The indoor pool was a huge perk it’s also located next to the gym. No complementary breakfast, free WiFi, they offer military/government rate discounts. Off the beaten path well worth the stay.
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
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Chantal72 wrote a review Nov 2019
Washington DC, District of Columbia179 contributions84 helpful votes
This hotel is a bot of the beaten track but it has all you need. Very friendly reception staff, we could even check in early and the lady offered lot tips for things to do in town. Our room was spacious, clean, had a comfortable bed and decent shower. What more do you need.
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Date of stay: September 2019
Value
Cleanliness
Service
2 Helpful votes
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Sarah B wrote a review Oct 2019
76 contributions59 helpful votes
This hotel was perfectly placed for my business trip, the staff were friendly and very accommodating. We had breakfast as part of our deal however we did not take advantage of this. Rooms were big and the bed was super comfy - one of the best beds I have stayed in for a while... all rooms have coffee facilities and fridges. My only criticism is that it is very tired and dated... could do with a major refurb.
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Date of stay: October 2019
Value
Location
Service
Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
USD 79 - USD 138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san antonio north-hill country hotel san antonio
LOCATION
United StatesTexasSan AntonioFar North Central
NUMBER OF ROOMS
111
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Frequently Asked Questions about Holiday Inn San Antonio N - Stone Oak Area
Which popular attractions are close to Holiday Inn San Antonio N - Stone Oak Area?
Nearby attractions include Extreme Escape (4.1 km), Premier Escape Rooms (4.9 km), and Embassy Miniature Golf (7.0 km).
What are some of the property amenities at Holiday Inn San Antonio N - Stone Oak Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn San Antonio N - Stone Oak Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn San Antonio N - Stone Oak Area?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn San Antonio N - Stone Oak Area?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn San Antonio N - Stone Oak Area?
Conveniently located restaurants include Chama Gaucha Brazilian Steakhouse, J Prime Steakhouse, and Eddie V's Prime Seafood.
Are there opportunities to exercise at Holiday Inn San Antonio N - Stone Oak Area?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn San Antonio N - Stone Oak Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn San Antonio N - Stone Oak Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn San Antonio N - Stone Oak Area offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Holiday Inn San Antonio N - Stone Oak Area accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.