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JW Marriott San Antonio Hill Country Resort & Spa

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JW Marriott San Antonio Hill Country Resort & Spa
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2,293 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott San Antonio Hill Country Resort & Spa
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Showing 2,263: English reviews
Boerne, Texas
Reviewed 12 August 2015 via mobile

We had some friends in town for a short visit and spent two days relaxing by the amazing pool while the kids enjoyed the waterslides! Staff is amazing and attentive. We were there midweek so it wasn't too crowded and plenty of space for everyone. No shortage of lounge chairs like some resorts.... We will definitely visit again!!

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Thank mab561
Connecticut
Reviewed 12 August 2015

We visited the JW Marriott for a convention, so we got a good rate. This place has a lot of activities for children, so it is great for families, though it is expensive. ROOM: The room was spacious and had a mini-fridge. The bathroom is very large and has a separate tub and shower. The water pressure is low and...

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Thank michelyn318
SF33SanAntonio, Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

Dear michelyn318, Thank you for taking the time to share your recent experience with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the pool experience. Rest...

San Antonio, Texas
Reviewed 11 August 2015

My family and I wanted a small vacation shortly before school starts to finish out the summer and decided to stick around in San Antonio where we live. I decided to look into a night a the TPC JW Marriott so that we could spend two day enjoying the amenities. Check in was simple enough but I do not recommend...

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2Thank Kevin M
Spring, Texas
Reviewed 11 August 2015 via mobile

This was our second time to stay here. We try to do a quick getaway before school starts every year and the kids love the pool here. The resort is beautiful with tons of activities for kids. Rooms are nice but the couch pull out beds are terribly hard, I had to put all our extra pillow on top of...

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Thank indoash
Wichita, Kansas
Reviewed 10 August 2015

We spent 5 nights with our children and grandchildren at this facility from 8/2 to 8/7. Before I say anything let me say that the staff for the most part was outstanding in terms of their friendliness. Now let me vent on the short-comings in chronological order. 1. Check-in....reminded me of an Army Induction center from the '60s....long lines, slow,...

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3Thank Van B
Reviewed 10 August 2015

We stayed at the JW Marriott San Antonio Resort last week with an extended family group of 13. Here are some of my pros and cons: PROs -- We (family of four, two adults and two kids) were fortunate enough to get a room with an actual walk-out balcony. The kids slept in the sofa pull-out, so the balcony offered...

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3Thank Julie A
Ken P, Front Office Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

Thank you for choosing to stay here at the JW Marriott San Antonio Hill Country resort and Spa. We are glad to hear of the positives to your stay. We pride our selves on providing a Best in Class experience, on behalf of the hotel we apologize that we did not meet that standard during your stay. This valuable feedback...

Dallas, Texas
Reviewed 10 August 2015

We've been all over the world and this place is great. Been coming in August for 3 years now. To avoid the crowds, come Sunday-Thursday. Thanks to Randie for our upgraded room. Made our entire stay even better. Weekends, make reservations in the restaurants or come early to put your name in. We love the games on the lawn, food...

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1Thank Amycar71
Nowhere
Reviewed 9 August 2015 via mobile

The hotel, rooms and grounds are very well maintained considering the volume of people who come through this property. The staff was remarkable in its kindness and efficiency. Be forewarned that this is a VERY popular family resort/waterpark and therefore has all of the things that go along with that. Weekdays are less crowded than busy weekends. Also conventions may...

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1Thank PhillipABukowski
Reviewed 9 August 2015

I found this location during my review of hotels in San Antonio and it was highly rated. Our visit did not counteract these reviews. This is a very nice hotel and large complex. We were lucky to have received a top floor room, with a view overseeing the pool area. This is the main feature of the hotel, a 6...

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2Thank FredPT
Mansfield, Ohio
Reviewed 9 August 2015

My wife had a business meeting taking place over the course of a long weekend. We decided to make it a mini family vacation, and we are so glad that we did. The restaurants, rooms, the hotel itself, and the pools and grounds were exquisite! Friendly and professional staff were always available. The kids were sad to go, and have...

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Thank sbaltz4856

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cibolo Moon
Cibolo Moon
Cuisines: American, Southwestern
18 Oaks
18 Oaks
Cuisines: American, Steakhouse
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our restaurants are sure to please with Texas BBQ, genuine Mexican cuisine and private dining rooms for groups. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more   less 

Additional Information about JW Marriott San Antonio Hill Country Resort & Spa

Address: 23808 Resort Parkway, San Antonio, TX 78261-2018
Region: United States > Texas > San Antonio
Price Range: $360 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott San Antonio Hill Country Resort & Spa 4.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott San Antonio Hill Country Resort & Spa Texas
Hotel Style:
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#11 Family Hotel in San Antonio
#15 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott San Antonio Hill Country Resort & Spa staff and other travellers.
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Questions? Get answers from JW Marriott San Antonio Hill Country Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If attending a conference, ask for the wing that is closest to the conference area.”
 of 5 bubbles debras380, 26 Feb 2017 | Read review
“Room that is quiet”
 of 5 bubbles 448ThomasB, 20 Feb 2017 | Read review
“All views are good - ask for a room with you want to see pool, golf course, etc.”
 of 5 bubbles dhowbad, 19 Feb 2017 | Read review
“Be kind to the person that checks you in!”
 of 5 bubbles AmyK2716, 16 Feb 2017 | Read review
“The rooms overlooking the Chtlights in the back would have been spectacular if we had known.”
 of 5 bubbles S476PEjamesg, 15 Feb 2017 | Read review
5 of 5