Staybridge Suites San Antonio Sea World, an IHG hotel
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Staybridge Suites San Antonio Sea World, an IHG hotel

Bed bug in the sheet
Traveller (81)
Suite
Room & Suite (43)
Enjoy pizza during The Social. Menu Varies Seasonally!
Dining (14)

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Avg. AU$355 /night, 2/13 - 2/14
AU$407
per night
AU$292
per night
AU$177
per night

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About

#130 of 368 hotels in San Antonio
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Hotel near SeaWorld Marine Park and Lackland AFB We are located off HWY 151 and 27 minutes away from Six Flags Fiesta Texas. Our hotel's location and extra amenities create a memorable stay for all of our guests. The Staybridge Suites San Antonio SeaWorld is situated near many of San Antonio's most popular attractions, medical facilities, and local businesses. Corporate guests will appreciate the convenient access to Boeing Company, Booz Allen Hamilton Inc, University Hospital, JBSA-Lackland and Medina Training Annex and JBSA Kelly Field Annex. Our free shuttle operated in a generous 3 mile radius and will take you to and from SeaWorld. Shuttle service is available weekends only and upon request. Please check with the front desk for our schedule. Enjoy our complimentary hot breakfast which features Texas size waffles. Join us in the Great Room Monday, Tuesday and Wednesday evenings for our Social which features complimentary food and drinks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Mini golf
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Snack bar
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Hotel links

Location

10919 Town Center Drive, San Antonio, TX 78251-4545
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
San Antonio Intl Airport
22.6 km•
See all flights
1 Attraction
within 1 kilometer

Reviews
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Detailed Reviews
Companion03876981103 wrote a review July 2023
3.0 of 5 bubbles
This review will regard the small discretions.

1. All walkways were not completely clean and in vast need of a simple vaccuming. No matter where you go on the grounds inside or out.
2. Simple cosmetic repairs in the bath, kitchen, sleeping and living areas.
3. Our built-in microwave does not work (left in place) so they brought in a mobile one and set it on the counter causing less space in which to have an area to prepare.
4. Our TV remote control volume button did not work very well having to push it several times for increase and decrease.
5. The bath tub could use a make over and a couple of holes in the wash aera where there was something removed.
6. In the breakfast area the tables were sometimes dirty and the chairs were stained and in need of some repair.
7. Windows in the free breakfast area could be cleaned more often.
8. The staff are very nice and attentive. Except for one senior shuttle driver.

Its the small things that turn into bigger one's.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Good idea to read ALL the reviews.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites San Antonio Sea World, an IHG hotel
Responded 23 July 2023
Hi Companion03876981103, I've read your review of your past stay. Thank you for being one of our most valued guests. I'm happy that you've stayed with our Staybridge Suites. We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction. We hope to regain your trust and confidence in our service. Warm Regards Carl J. eMedia Coordinator IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sha M wrote a review June 2023
Hotel's Favourite
4.0 of 5 bubbles
The hotel I initially wanted had booked all the rooms while I was trying to check out. So, this hotel was the next feasible stay for a last minute booking. When I saw all of the negative reviews, I was quite very apprehensive. I did NOT want a dirty room.

However, when I arrived, it was not bad! I came with my 4yo and my husband. Everything was a lot smaller than expected (pool, lobby, parking spaces, etc.), but we were nicely greeted by staff. The room was clean! I even checked under the bedsheets. (The dishes, on the other hand, had hard food stains on it, but that was expected since most people use dishwashers which are not hygienic machines, in my opinion. I already handwash my own dishes, so it wasn't a problem for me to do it there.)

I can see where some of the complaints come from with this hotel. It seems old, outdated, and like it has served guests for many... many... many... many... many ...years. This place DOES need a huge renovation overall from the holey linens, to the frayed curtains, to the paint, to the old furniture. Not the most comfortable beds. With that said, I still think this is a good place to stay if you're going to Seaworld and have rambunctious young children. Sides, I'm wasn't expecting 5 star hotel accommodations at a 3 star hotel and my family barely planned on being in the room. We just needed a place to put our things, bathe, and sleep.

I came on a weekend that wasn't very crowded. They have socials in the evenings with refreshments and light dinner (I didn't attend, but I thought that was nice.) But the REAL perk is the breakfast and the free shuttle to Seaworld! I mean that just made the whole stay worth it! They literally have the best -free- breakfast of any hotel I've stayed in -providing several options from omelets to waffles - oatmeal to cereals. The only thing I didn't see was juice (maybe I missed it.) The free shuttle made our trip to Seaworld so smooth. We had no worries at all about getting stuck in traffic and having to go through mazes to find a parking spot.

Overall, I think Staybridge worked out very well for us.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Stay here for Seaworld trip, save money with shuttle, avoid peak days when crowded. Don't expect...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelly J wrote a review June 2021
5.0 of 5 bubbles
When we checked in the lady was still changing the sheets on our bed however she made sure we were satisfied before leaving. The staff made sure our room was to our expectations and their customer service is top notch. We checked in after staying at the Hyatt Regency Riverwalk paying $350 a night and I must say the service here was just as exceptional and a much larger room. Very close distance to Laguna Madre and they provide a social hour with free drinks and a light dinner. My son wanted a banana at night and the kitchen lady dropped eating her dinner so she could go find him one. How nice is that?
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EWC wrote a review May 2022
Bellaire, Texas
1.0 of 5 bubbles
they gave me a room on the 4th floor and we discovered it had bed bugs. After discovering it, we moved at 1:00 am in the morning to a different room on the third floor, we woke up in the morning and a bed bug filled with blood was on the same bed. I had to start at 6:30 am doing laundry at the hotel all day and head back home without going to sea world. They were not going to charge us because of the bed bugs. However, because we took longer to check out (since we were doing laundry for all our clothes and putting everything in bags so as not to transfer the bed bugs with us back home), we also left for an hour to go get lunch for our 1 year old. We checked out at 4:30 pm instead of 3:00 pm and they said that they be charging us for a day since we took long to check out.
It is unbelievable and unethical, that the staff want us to get out so they have room for another guest to occupy.... a room with bed bugs.
If you decide to stay here, please inspect the beds, the sheets, mattresses, make sure you take extra care not to transfer these bugs with you home. These insect are nasty and you won't get rid of them easily.
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Date of stay: May 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Check the mattresses, sheets, etc.. for bed bugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Peters, Owner at Staybridge Suites San Antonio Sea World, an IHG hotel
Responded 3 June 2022
We are sorry to hear that you experienced an issue during your stay with us. We take this issue very serious and any occurrence such as this is handled by a professional outside company to ensure the issue is resolved. We apologize if we made you feel rushed or harassed during your check out. I believe there was some misunderstanding with our staff. I would love the opportunity to speak with you further so I can get some additional information in order to ensure this issue is not repeated with future guests.
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Erik B wrote a review June 2024
2.0 of 5 bubbles
Went with the family for SeaWorld first time going to SeaWorld with the family stay at multiple Staybridge, but this one was the most outdated one I’ve seen beds were really old pullout sofa was really bad. The mattress on the pullout sofa was about 2 inches from the frame from the springs Nice place but only thing is staff is a little rude miscommunication. All the time between Cleaning and front desk staff somehow got to the hotel blankets are stained asked for new blankets never got them the first night. I woke up to go to SeaWorld for the shuttle, ask the front desk lady to have our sheets changed did not happen through the day that we were at SeaWorld. They came in to Refresh our towels, but covers were still on the floor after we got back. I kindly walked to the front desk with the new front desk, lady that was there asked her if I could have my sheets changed. After telling multiple people. She called. The cleaning staff and one of the staff that cleans the room just gave her attitude to her wire they rushing her. Why are they telling her what to do but mind you, my towels were refreshed already, but got the sheets finally after 20 minutes of trying to figure out what sheets they were going to give me, the shuttle to SeaWorld for us we don’t have to pay the $60 that we would’ve paid if we part twice Saturday and Sunday but overall I would give it four stars but a two would do for me because of staff problems
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Date of stay: June 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Make sure to walk to front desk for new towels and sheets if needed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
local3284 wrote a review Mar 2022
Houston, Texas
2.0 of 5 bubbles
This hotel is quite dated and needs to be renovated. Parking is limited with what appears to be smaller than normal spots. Once in the room, you could tell this hotel has been used hard with limited upkeep. The couch appeared to be broken and the pull out mattress is quite worn. There are holes in the doors and stains on walls, furniture, etc… upon checkin, they advised they were adding a refundable fee in the credit card for any damage sustained during stay; our suite appears to be the one that initiated this practice!
Staff has been friendly…
We will update; this is our first night in room.
*as a platinum member, I have stayed many nights at various Staybridge Suites throughout the US.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Peters, Owner at Staybridge Suites San Antonio Sea World, an IHG hotel
Responded 18 Mar 2022
Thank you for letting us know about your stay! We are excited to announce that our renovations that were on hold due to covid will resume and we would love to have you back our new look Staybridge Suites on your next visit.
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soonerlegend wrote a review June 2021
Norman, Oklahoma
2.0 of 5 bubbles
Be aware they do not clean or bring towels on weekends unless you request ahead of time! Older hotel needs attention. Had to get different bed cover because ours had huge dirty spot on it. Bathroom sink did not drain, when I requested it be fixed they just removed the stopper! Lastly, the shower had so much power it would knock my grandchild over, no kidding! Their suggestion was to turn it down, so if you like cold showers that would work. Would not stay here again.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raven C wrote a review Oct 2022
2.0 of 5 bubbles
To start with, the room smelled of mildew. The queen beds were some of the most uncomfortable I've ever experienced, it was like they took mattresses from the sofa bed and laid them on cardboard. You could feel all of the springs and, if you moved, you were sure to wake up from the sound. The water pressure was barely enough to wash my hair properly. The faucets in both bathrooms were not entirely attached to the walls. If you walked around the room with no shoes on, the carpet felt terrible and turned the soles of your feet black. The door in the king bedroom didn't stay closed. The breakfast was about what you'd expect.
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Date of stay: October 2022
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites San Antonio Sea World, an IHG hotel
Responded 7 Nov 2022
Hello Raven C, Thank you for your review and for choosing our StayBridge Suites San Antonio Sea World for your accommodation needs. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the situation encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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Bill F wrote a review June 2020
Yukon, Oklahoma
4.0 of 5 bubbles
Stayed four nights with family in a 2 bedroom suite. Nice size suite and the 2nd bedroom was a real plus. The furniture in our room could use an update and the TV in the living area was set up kind of weird. Very friendly staff. Convenient to SeaWorld and highways were close by to get around town.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatherNotSay wrote a review Mar 2021
Houston, Texas
1.0 of 5 bubbles
Dirty towels hung so dirt didn't show. Trash not emptied. That's enough for me right then and there had it not been for the largest ice/snow storm and no other available rooms in town.Does that mean this is excusable? No. What is wrong with this corporate view? Hygiene is a priority even without COVID. Maids, are you listening?
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites San Antonio Sea World, an IHG hotel
Responded 2 Apr 2021
Hello SecretServiceReview, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the level of cleanliness of the room received made your visit less than ideal. We're determined to provide guests with a clean space at all times. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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…
Steven L asked a question June 2017
Oklahoma City, Oklahoma
Do they have in room safes?
Answer from Daniel P
We do not offer in room safes however, the hotel does offer safety deposit boxes which are available at the front desk.
Answer from rufus45
Plant City, Florida2,649 contributions33 helpful votes
Hi there, Lackland AFB is only ten miles away but I will tell you their highway system is complicated and I thought Miami traffic was a pain! Anyhow, if you decide to stay at Staybridge Suites (Sea World) Here are the directions. I don't like the Apple Maps right now so here's Mapquest's: Start out going northwest on Town Center Dr toward Rogers Xing. Then 0.10 miles Turn left onto Westover Hills Blvd. Westover Hills Blvd is just past Rogers Xing If you are on Westernhill Dr and reach State Highway 151 Access Rd you've gone about 0.1 miles too far Then 0.19 miles Turn left onto State Highway 151 Access Rd. If you reach Christus Hls you've gone about 0.1 miles too far Then 0.58 miles Merge onto TX-151 E via the ramp on the left. Then 7.50 miles Take the exit toward 36th St/Port San Antonio. Then 0.39 miles Merge onto W US Highway 90. Then 0.54 miles Turn slight right toward Port San Antonio/Kelly Field. If you reach US-90 E you've gone about 0.3 miles too far Then 0.03 miles Turn slight right onto SW 36th St. Then 0.46 miles Turn right onto N Frank Luke Dr. N Frank Luke Dr is just past Growdon Rd Then 1.02 miles Welcome to LACKLAND AFB, TX. Hope this helps. Nancy
Rafael A asked a question Sept 2016
Bogota, Colombia23 contributions7 helpful votes
Is the free WiFi available in the rooms? Is a good quality service? Thanks.
Erik B wrote a tip June 2024
1 contribution
2.0 of 5 bubbles
"Make sure to walk to front desk for new towels and sheets if needed"
Read full review
vmthomas wrote a tip Apr 2024
Bloomington, Indiana26 contributions3 helpful votes
5.0 of 5 bubbles
"If you're traveling on a time schedule (such as getting to the airport) give yourself extra time. What should have been a 15 min drive was 45 minutes in morning traffic. "
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Marty R. wrote a tip Nov 2023
Frisco, Texas4 contributions
4.0 of 5 bubbles
"Bring a power strip."
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Companion03876981103 wrote a tip July 2023
1 contribution
3.0 of 5 bubbles
"Good idea to read ALL the reviews."
Read full review
Sha M wrote a tip June 2023
3 contributions2 helpful votes
4.0 of 5 bubbles
"Stay here for Seaworld trip, save money with shuttle, avoid peak days when crowded. Don't expect 5 star accommodations at a 3 star hotel."
Read full review
…
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PRICE RANGE
AU$181 - AU$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites san antonio sea world hotel san antonio
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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STAYBRIDGE SUITES SAN ANTONIO SEA WORLD, AN IHG HOTEL (AU$181) - 2025 Prices & Reviews (Texas) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Staybridge Suites San Antonio Sea World, an IHG hotel
Which popular attractions are close to Staybridge Suites San Antonio Sea World, an IHG hotel?
Nearby attractions include Aquatica San Antonio (0.9 km).
What are some of the property amenities at Staybridge Suites San Antonio Sea World, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites San Antonio Sea World, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites San Antonio Sea World, an IHG hotel?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Staybridge Suites San Antonio Sea World, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites San Antonio Sea World, an IHG hotel?
Conveniently located restaurants include Rudy's Bar-B-Q, Antlers Lodge Restaurant, and Springhouse Cafe.
Are there opportunities to exercise at Staybridge Suites San Antonio Sea World, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites San Antonio Sea World, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites San Antonio Sea World, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites San Antonio Sea World, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Staybridge Suites San Antonio Sea World, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
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