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Candlewood Suites San Antonio NW Near Seaworld

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Candlewood Suites San Antonio NW Near Seaworld
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67 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Reviewed 23 October 2016

This hotel was reasonable and very nice. We particularly noted the full-sized refrigerator, modern stove top, cooking utensils, plates and pans and flat-screen TV. Great deal for the money! Nice location outside of downtown rush hour, but not too far away from attractions.

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Helpful?
Thank H E
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

H E, Thank you so much for the kind things you had to say about us. I am happy to see that we were able to make your stay pleasurable and our amenities were beneficial to you. We look forward to seeing you again on your next trip here!!

Spangdahlem, Germany
Reviewed 28 August 2016 via mobile

My two sons reside in San Antonio and I always stay at the Candlewood when I visit. The rooms are comfortable and the location is not too bad despite the traffic. The only issue I had with this hotel is that they need to have a few more Washers and Dryers available. I had to wait a long time during...

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Helpful?
Thank Dwight R
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dwight, Thank you for taking the time to leave us your feedback. We truly appreciate it. I know the washers and dryers can be a bit of an inconvenience at times, so we will definitely make the request for more. Other than that I am happy that you enjoyed your stay. Please let us know at the front desk if...

Seattle, WA
Reviewed 4 August 2016

I really felt gyped by the price for this hotel. The rooms are average, though nice. Location is in the middle of nowhere, although close to SeaWorld. No breakfast, which was not a surprise, but for the price you would expect to get something of a breakfast. People on front desk were sort of clueless but very pleasant.

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Thank WindWolfess
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

WindWolfess, Thank you for taking the time to leave a review. I'm sorry to see that your say was not what you thought it would be. We definitely try to make sure all our guests are aware of what our hotel has to offer. Our rates are really competitive, so I am surprised to hear about it being an issue....

Tokyo, Japan
Reviewed 20 July 2016 via mobile

My family and I stayed here for a couple of weeks while having just moved to the area and waiting to close on a house. The room was a bit small for our needs, but held us all, including pet, rather snugly. The hotel staff was super friendly and inviting. We enjoyed saying hello each day as we set out...

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Helpful?
Thank Angela R
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Angela R. Thank you for taking the time to leave us a review. We truly appreciate it. I am happy to hear that our employees treated you and your family well. Making sure our guests are satisfied is what we strive for. I apologize that you had a couple issues with your stay. The construction was an on going issue...

Austin, Texas
Reviewed 14 July 2016

The staff was friendly, but the issue was with other guests. There were big dogs everywhere, barking in the room next door. It just wasn't the nice experience we were used to at these locations. Other people can break your stay. Also, if there was construction on the building it would have been nice to know that when we made...

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Helpful?
Thank mashtuck1
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

mashtuck1, thank you for taking the time to leave us a review. I'm sorry to hear about the experience you had while staying in our hotel. We are a pet friendly hotel, so some pets around is to be expected. As for the barking, it generally doesn't happen that often, so I do apologize that it happened while you were...

Reviewed 7 July 2016 via mobile

I enjoyed my stay at the hotel. The staff was very nice and helpful. The room was very clean and the bed was comfortable. I enjoyed the room had a cook top and dishes. I was able to eat healthy while on vacation. The hotel is further away from SeaWorld that I imagined but not extremely far.

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Thank Andre R
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Andre R, Thank you for your review. I am very happy to know that you enjoyed your stay. We, at the hotel, do our best to ensure our guests satisfaction. I'm sorry we were a little further away from sea world than you imagined, but as you stated it is not extremely far. It's about 15-20 minutes depending on the...

South Padre Island, Texas
Reviewed 7 June 2016

Stayed for 3 nights and despite the hotel having been hit by lightening the night before, hotel staff did an awesome job of tending to our needs and requests. We had a rocky beginning...elevators were not functioning (staff offered to help move luggage to our floor) and no wifi - because of the lightening hit. Staff scrambled throughout the weekend...

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Thank mdelg62
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Mdelg62, Thank you so much for your review of our hotel. I'm sorry the pool had been neglected a bit, we appreciate the fact that you understood due to the circumstances. I enjoyed reading all the nice things you had to stay about your stay, and look forward to seeing you the next time you are in town. Please do...

Minot, North Dakota
Reviewed 22 May 2016

I stayed here for two nights, the staff was very welcoming, however, the location is not very good. Getting to the hotel is difficult as the exit right next to it has no access to it so you will have to be going around in circles to get access. I did laundry there and put the dryer on its lowest...

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Thank Ethan F
Gilbert C, Director of Sales at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Ethan F, Thank you for taking the time to give us your feedback, it is greatly appreciated. We are pleased to hear that you felt welcomed and enjoyed our staff. I would like to apologize for the inconvenience you experienced while trying to access our hotel. Thank you for letting us know about the dryer you utilized, we will be...

Reviewed 10 April 2016 via mobile

Management and staff was amazing and friendly! Everything was clean, and request for towels and items was quick. There isn't hot breakfast, but an awesome little store with a variety of foods to choose from! Great location conveniently located near Sea World and many restaurants! Loved the little kitchenette!!

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Thank Marisela B
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Marisela B, Thank you so much for taking the time to post a review. I'm glad to see that you enjoyed your stay with us, and the things we had to offer. I love reading about how our team was good to you during your stay. We hope to see you again, please give us a call at the hotel...

Gainsville
Reviewed 21 March 2016

Our 3 night stay was OK. The room was clean & quiet. The 'kitchen' was small but adequate. Our room was small with only a desk that really wouldn't work for eating a meal, so why do any cooking? The facility is old enough that it has been updated with various accents to make it look newer, but the hall...

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1Thank OldTex3
IHGService, Guest Relations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear OldTex3, Thank you for being one of our valued guests and taking the time to leave feedback about your stay. We appreciate that you regarded our rooms to be clean and quiet. On the other hand, it is regrettable that you found our hotel needs updating, internet connection and amenities in the room were a let down during your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Candlewood Suites San Antonio NW Near Seaworld

Address: 9502 Amelia Pass, San Antonio, TX 78254
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $105 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites San Antonio NW Near Seaworld 2.5*
Number of rooms: 81
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Also Known As:
Candlewood Suites San Antonio Nw Near Seaworld Hotel San Antonio
Candlewood Suites San Antonio NW Near Seaworld Texas
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites San Antonio NW Near Seaworld staff and other travellers.
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Questions? Get answers from Candlewood Suites San Antonio NW Near Seaworld staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become a member”
 of 5 bubbles 977he, 22 Oct 2016 | Read review
“Try and stay on the 1st”
 of 5 bubbles mashtuck1, 14 Jul 2016 | Read review
“If you want to be disturbed my barking dogs throughout the night, this is your hotel!”
 of 5 bubbles bobbyw520, 23 Dec 2015 | Read review
“Rooms on the backside are quieter. The front shares parking lot with another hotel (same chain)...”
 of 5 bubbles travelinTex48, 7 Sep 2015 | Read review
“Everyone I spoke with staying at the hotel appeared to enjoy their rooms. It is set back off highway so any room is quiet”
 of 5 bubbles FrancineEllyn1978, 8 Jul 2014 | Read review
5 of 5
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