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BEST WESTERN PLUS Atrea Hotel & Suites

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589 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Atrea Hotel & Suites
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Showing 583: English reviews
1 review
Reviewed 3 weeks ago

Best Western Atrea in San Antonio was one of the nicest experiences we have had in awhile. Staff was over-the-top helpful, provided helpful hints and maps for those attending military graduation, breakfast was hearty and ready early for us, beds were comfortable, rooms clean & we thoroughly enjoyed our stay!

Review collected in partnership with Best Western

Helpful?
Thank barbarabO1159RC
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Traveler, Thank you for your outstanding review. We are pleased you enjoyed you stay and I'm sure our staff was happy to help you in any way needed. Let us know if you come back to our wonderful city so we can reserve your next stay. Thanks More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This hotel had great reviews but most of the reviews were talking about the service and the front desk people. They were all wonderful and very helpful, answering questions about the graduation functions, and recommendations for restaurants but I wanted more information about if the rooms were clean and comfortable. We were so happy to find that the rooms are... More 

Helpful?
1 Thank Howard E
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, Please accept a huge thank you from all of us here at the Best Western Plus Atrea! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you again... More 

1 review
Reviewed 4 weeks ago via mobile

Overall just a great place to stay for an affordable price. Very clean, great breakfast choices & conveniently located close to the base. The only bummer was they only had one DVD player that was unavailable so we didn't get to watch our airmans graduation DVD with her.

Helpful?
Thank Nicole H
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, Thank you for the outstanding review. Please accept a huge "Thank you" from all of us here at the Best Western Plus Atrea. We hope that you visit our lovely city again in the near future. Feel free to contact us to book your next stay. More 

Houston
Level Contributor
16 reviews
10 hotel reviews
Reviewed 4 weeks ago

Newly renovated; comfortable beds and bedding materials...multiple ports for charging electronics. First room we were assigned, not lights worked on bedside wall...told desk clerk as we headed out to dinner...upon return nothing done...assigned to another room whose toilet would not flush...rather than be moved again we proceeded to make the repair ourselves...slippery tubs will lead to guest falls.

Helpful?
Thank RoadTrip663
Green Valley, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Room was exceptionally clean, breakfast was delicious and staff very, very helpful. The only negative was the people upstairs - very loud late at night. Close to Lackland AFB. Based on other hotels I was in during my stay I was glad I booked this one. I would definitely stay at this hotel again and book a room on the... More 

Helpful?
1 Thank jillaz2016
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. More 

Level Contributor
114 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 October 2016

Good hotel with friendly staff. Dropped the bags off prior to checking in and went to the Alamo and river walk. A little bit noisy at night with some of the guests, but not over the top. Good breakfast, parking and Wi-Fi

Helpful?
Thank Stuart M
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Horsham, United States
1 review
Reviewed 25 October 2016

Hotel is located very close to Lackland AFB and provides schedule of BMT events including best times to leave with directions. Provides a good breakfast which is terrific as BMT events are early and this makes things very simple. Location of the base is close to the main entrance which does not close throughout the weekend, also hotel is clean... More 

Review collected in partnership with Best Western

Helpful?
Thank Joe K
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Atrea. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you. More 

Hillsboro, Texas
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 October 2016

We had reserved four rooms for a family reunion. After a four hour trip, we arrived about 2:45 and were told that only one of our rooms was ready. We waited in the lobby which was comfortable, but it wasn't until about 3:45 that the front desk announced that all of our rooms were ready. After that delayed check-in, our... More 

Helpful?
Thank Larry L
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We do apologize for the delay in your check-in and hope that it doesn't steer you away from staying with us again. We are glad that everything after was great. We hope to see you again on your next trip to our wonderful city. More 

forestville, United States
1 review
Reviewed 19 October 2016

large room with kitchen and two bedrooms, close to Lackland AFB. We was able to save money by cooking dinner and lunch in the room. recommended for AFB graduation they have maps and are knowledgeable with the events

Review collected in partnership with Best Western

Helpful?
Thank Samuel B
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. More 

1 review
Reviewed 19 October 2016 via mobile

Everyone that worked there was so kind and helpful. They also have a full breakfast at 5:30 on Thursday and Friday for BMT ceremonies. The website says they are 2 1/2 miles from base, but seems much closer.

Helpful?
Thank Cathy J
lamas1, Manager at BEST WESTERN PLUS Atrea Hotel & Suites, responded to this review

Dear Guest, Thanks for the outstanding review. From all of the staff to you, we would like to say "Thank You" for choosing our lovely hotel. We hope to see you and your family here in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Atrea Hotel & Suites

Address: 3635 Crooked Trail, San Antonio, TX 78277
Region: United States > Texas > San Antonio
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Atrea Hotel & Suites 2.5*
Number of rooms: 77
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Also Known As:
BEST WESTERN PLUS Atrea Hotel & Suites San Antonio, Texas
Hotel Style:
#2 Family Hotel in San Antonio
#10 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Atrea Hotel & Suites staff and other travellers.
22 questions
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over a year ago
Jacksonville, Florida
2 months ago
Fairbanks
6 months ago

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Questions? Get answers from BEST WESTERN PLUS Atrea Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the highway but we didn't hear a lot of traffic noise because we kept the fan running to provide white noise”
 of 5 bubbles howarde913, 5 Nov 2016 | Read review
“Book a room on the 4th floor!”
 of 5 bubbles jillaz2016, 1 Nov 2016 | Read review
“Get a top floor room”
 of 5 bubbles stuartm787, 25 Oct 2016 | Read review
“All rooms were good according to everyone we talked to.”
 of 5 bubbles bradd589, 18 Oct 2016 | Read review
“420 Full kitchen”
 of 5 bubbles realtorteek, 5 Oct 2016 | Read review
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