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Holiday Inn San Antonio NW - Seaworld Area

HolidayInn.comUSD 112*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 112*
Great Deal
USD 113*
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Holiday Inn San Antonio NW - Seaworld Area
Holiday Inn San Antonio NW - Seaworld Area
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328 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio NW - Seaworld Area
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Showing 323: English reviews
Abilene, United States
Reviewed 24 August 2015

Our family was less than impressed with this Holiday Inn. They were severely understaffed for the last weekend before school starts and their staff was poorly trained and communicated inadequately with guests. The refrigerator in my in-laws' room had leaked all over the floor and it was not replaced with a working one until when we were leaving. There were...

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Helpful?
Thank Darrin R
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Our sincere apology for not meeting your expectations during your recent visit. We appreciate your feedback and will continue to strive to improve in areas we should already be proficient.

Reviewed 24 August 2015 via mobile

My stay for 2 nights was nice but the only thing I didn't like was that the hot tub didn't work. The other thing is that the bar by the pool was never open I had to walk all the way to the restaurant to get drinks and the bartender always had a whatever attitude as did the front desk...

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Helpful?
Thank David A
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Our apology the hot tub didn't work during your stay and look forward to serving you during your next visit to San Antonio.

The Woodlands
Reviewed 18 August 2015

I took my 6yr old to SeaWorld & Aquatica for a weekend getaway. All I was really looking for was a clean hotel that was close to the park. This was perfect. They have a free shuttle that will take you to and from the park (it was supposed to be at the top of each hour but they were...

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Helpful?
Thank Cuzell
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We appreciate you choosing the Holiday Inn NW SeaWorld for the weekend trip with your 6 yr. old and that we exceeding your expectations during your stay. Your kudos make a difference and I'll make sure I share them with the staff. Thanks again!

Fort Worth, Texas
Reviewed 15 August 2015

A few nights before our trip I read some reviews of this hotel that were unfavorable (broken elevators, dirty rooms, rude staff, being charged for a free breakfast) and I began to get worried that we were in for a rough night, but our stay here could not have been better! From the moment we arrived the ladies at the...

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Helpful?
1Thank Megan M
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We're pleased we took your worries away during your recent visit at the Holiday Inn NW SeaWorld and that staff made sure you and your family were taken care of. Thank you for the kind words about Donna and I'll reward and recognize for her exceptional service skills. Thanks again and hope to see you on a future visit to...

dallas
Reviewed 8 August 2015 via mobile

Moldy ceiling and walls in the bathroom. The room smelt "musty" every time we walked in. The bathroom shower curtain was not changed out and there was a dirty towel hanging. The corners in the floor of the bathroom just looked dirty and grimy. OTHER than that, the service was good and the actual room was clean. The sheets were...

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Helpful?
Thank inaudiblezeal30
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

With our guests deserving the best please accept our apology for the lack of quality in the room you were assigned. I personally checked the room you were in and all items noted in your comments have been addressed. Once again our apology.

North Port, Florida
Reviewed 7 August 2015

Nice and comfortable hotel at an affordable rate. Room was clean and staff was helpful. Good location near restaurants and convenience stores. Will absolutely stay here anytime we are in San Antonio. Pool area was very nice and a hit with the kids.

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Helpful?
Thank Christopher S
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Christopher S, It's nice to read you enjoyed your family visit while staying at the Holiday Inn NW SeaWorld. I'll let the staff know you appreciated their service and we'll look forward to your next visit to San Antonio.

Reviewed 5 August 2015 via mobile

This is a very good hotel.They have a nice outdoor pool and indoor pool.And this hotel are nearly to "Seaworld" and they have a bus from hotel to sea world.nice restaurant nice service nice room. I love this place.If you have plan to Sea world.This hotel are the best choice.

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Helpful?
Thank Key N
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thanks for the kudos on our pools and the restaurant. We look forward to taking care of you during your next visit to SeaWorld and the Holiday Inn NW SeaWorld.

Reviewed 5 August 2015 via mobile

This is very nice and clean hotel. I like this place . It near sea world. We can go to Sea world by Holidy inn's van, it's have every hour so i feel comfortable .Good food. Good employees. Good house keeping. If i go to san Antonio, I be right backk.

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Helpful?
Thank Kaew K
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We're happy that you enjoyed our clean hotel, staff and will look forward to your next visit.

Reviewed 5 August 2015 via mobile

This hotel is very close to SeaWorld San Antonio. It is very good for us. The room is so big and have many utilities that I never use it all in one night. I like the resterant it is very cool and a food taste good. All Staff is very good. The hotel have a car to SeaWorld and it...

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Helpful?
Thank Thanakrit J
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Yes, we are very close to SeaWorld and like many guest enjoy our popular location and the shuttle service we have to it. Your comments make a difference and will share them with the staff.

Reviewed 5 August 2015 via mobile

Big room. big restroom.There is a lot of utilities.There is a bus to seaworld that make us comfortable.Driver is very kind.There are pools and Fitness room so I have a lot of fun staying here.The burger at the restaurant is very delicious.I love it.

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Helpful?
Thank Naphat S
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thanks for the kind words and we're glad you enjoyed the burger in the Sporting News Grill and the services from the staff of the hotel. Safe Travels

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 

Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251-4548
Region: United States > Texas > San Antonio > Far West Side
Price Range: $147 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Holiday Inn San Antonio NW - Seaworld Area Texas
Hotel Style:
#77 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio NW - Seaworld Area staff and other travellers.
6 questions
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Dallas, Texas
8 months ago

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Questions? Get answers from Holiday Inn San Antonio NW - Seaworld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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Prices are for 1 room, 2 adults
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