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Holiday Inn San Antonio NW - Seaworld Area

389 reviews
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Traveller (82)
Room & Suite (88)
Pool & Beach (48)
Overview
  • Excellent57%
  • Very good21%
  • Average11%
  • Poor7%
  • Terrible4%
Travellers talk about
“sea world”(81 reviews)
“front desk”(72 reviews)
“indoor pool”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Holiday Inn San Antonio NW - Seaworld Area
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)Write a Review
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210
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28
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All reviewssea worldfront deskindoor poolfree shuttlebreakfast buffetlackland afbminute drivehot tubfridge and microwaverestaurant staffshower headhouse keepingrooms were very cleanthe room was nicelate checkthe river walkcruz
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11 - 15 of 384 reviews
Reviewed 27 September 2017 via mobile

We were first in downtown in another very bad holiday inn, but we changed to this because our last day will be in seaworld, so it was closer than other; and definitely much better. It was clean, smells good, people very nice, close to seaworld,...More

Thank Magda R
Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded 28 September 2017

Magda R, Thank you for bringing your family to the hotel on your last night in San Antonio and glad your kids we able to enjoy our two pools! We appreciate the recommendation and hope to see you again during your next trip to SeaWorld.

Reviewed 25 September 2017

First things first DO NOT USE iMaps and according to the front desk if you use any gps app you will likes not find the hotel. It is off of military drive on the east side of the highway. Siri sent me to the west...More

Thank Jessica L
Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded 26 September 2017

Jessica L, Thank you for choosing to stay with us and glad you liked our popular location near SeaWorld and were able to take advantage our our complimentary shuttle to the park. We'll look forward to your return visit and definitely have our maintenance staff...More

Reviewed 25 September 2017 via mobile

So our 3 day stay at this hotel was, for the most part, edged on the good end of the spectrum. The hotel staff was friendly and knew what they were doing, housekeeping was on point every day of our visit squaring things away while...More

Thank 4real5
Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded 26 September 2017

4real4, We appreciate your feedback and understand why the hotel received a 3 dot. Without feedback such as yours we surely wouldn't know the areas we need to step it up a notch. The staff will work on the shortfalls noted and hope you'll reconsider...More

Reviewed 23 September 2017 via mobile

We spent 4 nights here it was the end of our trip. The staff were terrific. The room was lovely, the beds were very comfortable. The facilities were awesome. One thing that I didn't like was the air conditioner in our room. There was only...More

Thank Kate K
Management response:Responded 25 September 2017

Thank you so much for taking the time out to write this great review. And we are so happy to hear that you enjoyed your stay and the services provided by our staff. Hope to see you again soon...

Reviewed 21 September 2017

I booked several rooms for myself and family. The staff helped me get all the rooms in the same area even though they were full and I had not requested it. We had a problem with one of the rooms and the hotel manager quickly...More

Thank TEXCAJUN
Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded 22 September 2017

TEXCAJUN, It's most gratifying to read that you had a great stay with us and we appreciate your kudos on the hotel and staff. Also, thank you for allowing us to make it right with one of the rooms you were given at check in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 93 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (88)
Pool & Beach (48)
Dining (22)
Hotel & Grounds (127)
Business Centre & Event Rooms (15)
Bathroom (12)
Family and Play Areas (1)
Questions & Answers
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blueangel1229
9 November 2016|
AnswerShow all 3 answers
Response from mamatica007 | Reviewed this property |
I think check out is 11, and I think parking is free, but you would have to ask when you arrive about parking rules
0
Votes
travellera365
30 August 2016|
Answer
Response from Liz2509 | Reviewed this property |
Yes, a fee of $25.00 is placed on your card, up until you check out this is returned to your card if no items from the fridge are bought/used.
1
Vote
Parul211
5 May 2016|
AnswerShow all 2 answers
Response from Capo1965 | Reviewed this property |
The on-site restaurant is very very nice and open from morning till night. Excellent service and wonderful food. Not much within walking distance but there are lots within a five to ten minute drive.
0
Votes
Room Tips
"Ask for a room on the 6th floor for a better view"
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"Don't use electronic gps to get here!"
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"We had the top floor on the end, never heard anyone even when it was booked full on the weekend."
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"Stay on the 4th floor and have Correna and Perla provide room care for you (their awesome)."
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