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Holiday Inn San Antonio NW - Seaworld Area

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Holiday Inn San Antonio NW - Seaworld Area
Holiday Inn San Antonio NW - Seaworld Area
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317 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Reviewed 2 days ago NEWvia mobile

I want to give kudos to JOANNA and the kitchen staff at the Holiday Inn Seaworld San Antonio. Last week I was staying at this property and I had to go to my vehicle to gather some belongings and observed a tour bus of elderly tourists unloading and getting checked in. When I say bus I mean big Greyhound type...

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Helpful?
Thank Doug D
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Doug D, We will definitely accept the Kudos for Joanna and I'm glad she went the extra step to make sure your expectations were met and exceeded. We look forward to your return visits and once again, thank you for recognizing Joanna.

Reviewed 1 week ago via mobile

This was my second time staying at this motel, and I can definitely say that they didn't fail to provide the same level of courtesy and quality as my first visit. The on property restaurant is by far the best that I have experienced when compared to comparable chains. The motel staff consistently provide a high level of courteous and...

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Helpful?
Thank Brandon G
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

On behalf of the staff at the Holiday Inn NW SeaWorld, we thank you for your continued patronage and for your endorsement of the great service you received during your last 2 stays. It will be a pleasure to have us be your hotel of choice during your next visit to San Antonio. Thank you again.

Hardin, Texas
Reviewed 1 week ago

My entire family really enjoyed our Spring Break trip. The hotel was great and we dined downstairs. Diana really took such great care of us for dinner and the staff for breakfast was wonderful as well!

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Helpful?
Thank KristieR79
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for choosing to stay at the Holiday Inn NW SeaWorld for your family Spring Break Getaway. Diana will be pleased that you enjoyed the service she provided and the meals as well. It was a pleasure having your family with us and welcom you back on your next trip to San Antonio.

Reviewed 2 weeks ago via mobile

We love coming here the food is good and the bar is stocked plus the service is A+! I love the firecracker salad and the Tuscan sandwich. I've never had any issues. I've also attended an event in the ballroom and everything was set up nicely. I hope to go back soon. Also I love that sea world is down...

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Helpful?
Thank Michael I
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We enjoyed having you with us and the A+ service is what every guest deserves! Thanks for the compliment on Samantha and letting us know the event in the ballroom exceeded your expectations. Come back and see us!

Danville, Virginia
Reviewed 3 weeks ago via mobile

great service in the hotel and at the restaurant. the waiter bryan was fantastic. great atmosphere. the rooms were very nice and the prices were great! would definitely come back to this location with my family.

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Helpful?
Thank judybooty16
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thanks for letting us know that we are a great place and for the fantastic service you received from Bryan. More importantly we enjoy when a guest recognizes on of our team members! We look forward to your return.

Reviewed 3 weeks ago

This hotel is in a great location. We have stayed here before, but this time I felt like we were given just exceptional customer service. From the housekeeping staff bringing us an extra blanket to our morning front desk check out person Justine. She was such a pleasant delight in the morning. She was courteous, engaging and genuine. We will...

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Helpful?
Thank Pamela V
Shawn K, Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Pamela V, Your compliments on our popular location and the exceptional service you received from the staff and Justine is greatly appreciated. I'll make sure Justine is recognized and rewarded for making your stay a memorable one. Thank you for keeping us your hotel of choice!

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

What a great place, wonderful staff in the hotel, restaurant and the bar. We had an excellent experience and enjoyed San Antonio. Mando, Tammy & Chris were AWESOME!!! Very friendly, happy, playful and EXCELLENT people to talk with and made us feel at home and were a big part of our enjoyment on our trip. THANK YOU for being a...

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Helpful?
Thank A TripAdvisor Member
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for letting us know of your exceptional experience during your stay and more importantly we like to have our guests recognize the staff members. I will pass your kudos along to Mando, Chris and Tammy and they will be pleased to know you appreciated their extra efforts to make sure both of you had a marvelous visit. We...

San Antonio, Texas
Reviewed 4 weeks ago

An unforgettable night, that would not have been possible without the great staff (Samantha, Cruz, and Zach) in the Bar and Grill! My parents threw myself a 30th birthday party. Everyone was so attentive from the time we were setting up to the very last drink. They made sure our guests had everything they needed with food, drinks and any...

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1Thank fsh4grl
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Happy Belated Birthday from all the staff at the Holiday Inn NW SeaWorld and thank you for choosing our facility for your venue. We appreciate your recognition of key members on the staff that made sure your party was a success and they will be recognized and rewarded for their outstanding service. We welcome you back and appreciate your kinds...

Chicago, Illinois
Reviewed 5 weeks ago via mobile

I have stayed here a couple dozen times and have like to stay here when working at Lackland AFB. I have enjoyed the location and it is a very nice building with friendly staff. Had an issue with not having what I feel to be hot enough water in the shower. After two days, had to move to another hotel....

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Helpful?
Thank Bruce G
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Bruce G, We would like to thank you for the business you have given us and for the compliments on the location, facility and friendly staff. I'll make sure your comments are passed on to the hotel associates. My apology that the water was not hot enough during your visit and that you had to move to another hotel. The...

Reviewed 12 February 2017 via mobile

Very nice hotel, room is great and the bed was awesome. Hotel has a bar and grill so headed down there after a long day. The Classic Burger was excellent and beer was ice cold. Perfect place to enjoy a meal and watch the game. Jaime A was my waitress, she was great and very professional.

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Helpful?
2Thank Julio R
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Julio R, Thank you for taking the time to let us know that you had a most enjoyable stay at the Holiday Inn NW SeaWorld and you able to visit our Grill for an ice cold beer and the classic burger. Also, the kudos on Jaime is appreciated and we'll share your compliments with her. Thank again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 

Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Price Range: $144 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Holiday Inn San Antonio NW - Seaworld Area Texas
Hotel Style:
#77 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio NW - Seaworld Area staff and other travellers.
6 questions
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Dallas, Texas
7 months ago

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Questions? Get answers from Holiday Inn San Antonio NW - Seaworld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room with a view of the sunset/sunrise over the Texas Hill Country is beautiful.”
 of 5 bubbles largecharlie3, 21 Dec 2016 | Read review
“We stayed in a room that faced Sea World, which was away from the highway.”
 of 5 bubbles AVIPTravel, 1 Dec 2016 | Read review
“odd no rooms have a better view”
 of 5 bubbles I1514PKmarke, 14 Nov 2016 | Read review
“I was on the 3rd floor but all floors seem to be quiet and good views”
 of 5 bubbles travellera365, 31 Oct 2016 | Read review
“Less than 5 min. from sea world and free shuttle!”
 of 5 bubbles carriemillard, 14 Jul 2016 | Read review
5 of 5