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SpringHill Suites San Antonio Airport

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SpringHill Suites San Antonio Airport
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226 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Airport
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Showing 218: English reviews
Iola, Kansas
Reviewed 2 January 2015

Stained carpet. Stained furniture and bedding. Broken toilet paper holder, broken toilet lid, faucet was dirty. Shoes stuck to the bathroom floor. Only one coffee cup and one water cup. Only two Kleenexes in the box. Not enough towels. Found some clothing tags under the pillow of the couch--obviously hadn't been cleaned. Overall very disappointed. However, housekeeping was very responsive...

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Helpful?
5Thank EMAW5
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We value your comments and have taken immediate action to correct the issues you encountered.

Reviewed 3 December 2014

Stayed here one night since it was a last minute trip. Hotel looks fairly new however the rooms although very spacious look a bit unkept. It was clean only the finishes looked cheap. NOt bad for the price though and location. Being so close to airport was afraid I would not be able to sleep due to airport noise but...

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Helpful?
Thank omardlc
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We value our guest and appreciate your comments. We have plans to update our facility in the near future.

Austin, Texas
Reviewed 17 October 2014

I stayed here for a weekend minication by myself. I expected it to be in a more populated area. I'm used to passing several hotels and restaurants along loop 410 whenever I travel to the San Antonio airport, but this hotel isn't on the same side of the highway as most of the hotels and restaurants along 410. It neighbors...

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Helpful?
1Thank curlmelanie
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Reviewed 15 October 2014

Great stay at this hotel. It was priced right, the rooms are clean and spacious. The hotel staff was very hospitable. Hot breakfast is served in the morning. It's within minutes of practically all tourist sites. I have just one complaint, housekeeping did not leave enough washclothes, but it was always rectified by the front desk. Overall, for the price,...

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Helpful?
Thank pamulawh
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Denver, Colorado
Reviewed 5 October 2014

Stayed 2 nights while visiting my sailor in school at Ft Sam. Property is quite close to freeway, but was not a problem for noise. We found driving in the area somewhat challenging due to our lack of familiarity with TX. Thank goodness for audible GPS! Managed to get everywhere we needed to go with minimal mix-ups. Property was clean....

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Helpful?
Thank vconvey
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Granbury, Texas
Reviewed 19 September 2014

This review could be so great because we moved from the TravelLodge at midnight to escape the madness of that extended stay nightmare, but for real it was a great place. For that review check "dont believe the cute reviews" for travel lodge san antonio airport. Anyway, we arrived at about 1230 am on August 29th, 2014. We were greeted...

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Helpful?
Thank barry t
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Houston, Texas
Reviewed 6 September 2014

We stayed here a couple of nights while taking our freshman to his college dorm. The hotel was pleasant and clean, and the staff was friendly and helpful. Our only problem was the condition of the room. We were given a handicapped room - not sure why, but that wasn't a major problem. The doors to the bathroom and shower...

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Helpful?
Thank psteup
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Atlanta, Georgia
Reviewed 4 September 2014

On August 9th my family and I arrived in San Antonio and checked into our hotel at around 12p.m.from the time we checked in we felt as if we were with family. The staff was great, the rooms were great ,however as any family there is always that one are two family members that will let you down, we called...

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Helpful?
Thank Frankie M
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Reviewed 1 September 2014

We were going to stay for 4 nights and been driving with three kids( a toddler and a baby) from El Paso to San Antonio and arrived to hotel passed midnight. First of all there was no parking and to top it off when I went to the front desk they said that they were sorry but that I had...

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Helpful?
1Thank Doris r
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

I am deeply apologitic of how this situation was handled. We have addressed the issue you encountered and taken corrective action. Please contact me directly so that we may have an opportunity to exceed your expectations in the future.

Tulsa, Oklahoma
Reviewed 1 September 2014

I had a quick trip to San Antonio and needed a room for my son and myself basically long enough to sleep and leave. I checked all over town for a room that wouldnt cost too much and that I wouldnt regret once I checked in. I have stayed at Marriott hotels and specifically Spring Hill Suites enough to know...

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Helpful?
Thank Dave_in_Tulsa
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $151 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
SpringHill Suites San Antonio Airport Texas
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
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