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SpringHill Suites San Antonio Airport

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SpringHill Suites San Antonio Airport
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233 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Airport
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Showing 225: English reviews
New Braunfels, Texas
Reviewed 11 July 2015

I chose to stay here because I am a Marriott Rewards member and it is also a 2 minute drive to the airport, which is beyond convenient for an early flight. My boyfriend and I checked in and the front desk agent gave us a welcome bag with water and some snacks. I thought that was a nice touch, and...

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Helpful?
Thank MaintGal
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate the feedback and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 9 July 2015 via mobile

I was not pleased at all for the services provided. Very nice layout/ design but lacks basic stuff like shampoo, lotion, shaver, towels ( just two?). A three star hotel should be a lot more luxurious than this. I requested for 2 queen beds but of no avail. I want to get out as fast but I booked with Priceline,...

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Helpful?
Thank Leonil D
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

I apologize for the clerk in Ontario, Canada, however, here in San Antonio, Texas, we definitely won't look down on you for booking on Priceline. Thank you for bringing those items to our attention so that we may rectify them. For guaranteed room types, I absolutely recommend booking on Marriott.com. Thank you for the feedback and we look forward to...

Germantown, Maryland
Reviewed 28 June 2015

This hotel is pretty nice. I chose this place simply for its location to the airport. It is also close to highway. The suite is spacious, clean, and very comfortable. The sleep quality is good. The gym has enough equipment. The Wi-Fi signal was OK, but the speed was a little slow (2 Mbps)

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Helpful?
Thank dawalish
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate the feedback and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 24 June 2015 via mobile

Awesome looking hotel! Absolutely loves this hotel. This is a brand new hotel with a beautiful layout and hotel room. The bathroom in the queen suite is separated with the shower and sink and one room with a sliding door and the toilet and sink in another area. It made it easier for me and my wife to get ready...

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Helpful?
Thank Sheldon G
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you very much for the feedback and we look forward to your next visit!

Annapolis, Maryland
Reviewed 27 May 2015

The staff was wonderful, the room cozy yet spacious, and modern, overall a really great hotel! Despite being next to the airport, we were never bothered by planes flying overhead. We came in last minute, along with my husband's grandparents, and the staff were more than accommodating. They found a room that met the grandparents needs as far as getting...

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Helpful?
Thank Mandy C
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments.

Reviewed 24 May 2015

We used to come here all the time before flights out of San Antonio or to drop our BMW at service (BMWSA nearby). That ended in June of 2014. The planes from the airport fly directly over the hotel. It's loud and impossible to rest. Breakfast is a joke, overcrowded and under replenished. My wife refuses to stay here. We...

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Helpful?
Thank Terry R
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We are extremely disappointed we did not meet your expectaions. We apologize and thank you for your response.

San Antonio, Texas
Reviewed 22 May 2015

Hotel is located very close to the airport and rental car location making it very convenient for the my regular travel to San Antonio. Is always nice when I happen to check in whe Qua, one of the front desk employees in this location, is on duty. He is very attentive, courteous and helpful.

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1Thank Carlos G
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments.

Frisco, Texas
Reviewed 21 May 2015

The hotel is clean and centrally located to the airport and convenient driving distance to all San Antonio attractions. I have to say the front desk staff is head and shoulders above the rest. Especially a young gentleman named Qva, he was informative on where to eat, engaging concerning local events and helpful when to the point of loaning me...

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Helpful?
1Thank Cbonis
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments. Qua is a valued member of our team.

Istanbul, Turkey
Reviewed 21 May 2015

Very convenient location with a shuttle service every 30 minutes by request that gets you to and from the airport quickly. Friendly and accommodating staff help ensure you get a shuttle and what you need. I have stayed here many times in 2014 and 2015 and haven't been disappointed. Rooms are decent size and most importantly, clean. Qua has been...

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Helpful?
1Thank Andrew P
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments.

Reviewed 29 April 2015 via mobile

My complaint is one i noticed another complaint of. Too is its advertised airport area but is on the wrong side of the loop. I was extremely disapointed by the area it did not feel safe like on the proper more populated by good businesses and neighborhood side of loop. It was not convenient to heb good restaurants or even...

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Thank bunny h
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for response. We value your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $139 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
SpringHill Suites San Antonio Airport Texas
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
5 of 5