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Wyndham Garden San Antonio near La Cantera

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Wyndham Garden San Antonio near La Cantera
Wyndham Garden San Antonio near La Cantera
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769 Reviews from our TripAdvisor Community

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Showing 747: English reviews
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Los Angeles, California
Reviewed 6 days ago NEW

Dark,dirty, dingy rooms, mold, mildew in the shower. Dirty towels upon opening them up..hairs in the shower, AC unit loud and leaked. Key cards always invalid, every day. I never have stayed at a Wyndham, and thought the brand had was much nicer than it turned out to be. A friend went down the street to a Courtyard Marriott and...

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Helpful?
Thank rali3913
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The hotel was great and the staff was wonderful. My family and I loved the breakfast buffet. The hotel was clean. I had no problems..

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 520tamicam
About Hotel's Favourite Review
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you very much for your feedback! Please come say with us again! Sincerely, Hilda Falciola - General Manager

Austin, TX
Reviewed 2 weeks ago via mobile

Dingy rooms, dirty carpet, pink mildew growing in the shower. Very small bathroom, made worse by a huge door that opens into the bathroom. Minimal onsite staff available at front desk. It was quiet and I slept well, but I would not stay here again.

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Helpful?
Thank iluvzbeach
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your feedback. I apologize that your accommodations were sub par. This is not the level of experience that we strive to convey to our guests. I have forwarded your comments to the appropriate departments in order to aid us in eliminating this type of incidents. Thank you for bringing this to my attention and...

Nashville, Tennessee
Reviewed 2 weeks ago via mobile

I liked the room, the lobby, and the location but that's mainly due to it originally being a Four Points hotel that Wyndham acquired and just slapped their name on. The bed was uncomfortable. It was a leftover Four Points mattress. Was switched to a double room and they had the old Four Points mattresses as well. Great way for...

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Helpful?
1Thank James M
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, I thank you for your feedback and apologize for your experience. Our Wyndham Diamond members are the top of our VIP's! I have addressed this with the Front Desk Dept to comply and enhance the VIP recognition. Thank you for letting us know of the inconsistencies you found throughout. I have forwarded your comment to the ownership...

Reviewed 3 weeks ago

I had stayed here two years ago and had a wonderful experience so looked forward to staying here again. Unfortunately it was disappointing right from check-in. First, I had booked a "double standard" for five nights through a third party vendor. We arrived to find out that a "double" is a King room according to this hotel. When I told...

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Helpful?
1Thank Kim P
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for taking the time to give feedback about your stay. I truly apologize for the inconvenience that you encountered during your stay. I know that we immediately addressed all the items that you mentioned in your comment. However, the fact that you encountered these issues in the first place is not acceptable and would like...

Fort Worth
Reviewed 4 weeks ago

My family really enjoyed our stay here. The front desk clerks were very polite as well as all other staff. The hotel itself is very nice. The bathrooms and rooms are very nice. The only complaint I had was that, the hotel is very up to date, modern, and clean but the carpet we had in our room was very...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 897shanae
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your comments and your time. Guest satisfaction is very important to us and we are glad to see that you had a pleasant stay. Please continue to choose us for your stays in San Antonio. Sincerely, Hilda Falciola- General Manager

Kerrville, Texas
Reviewed 4 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank saraheG5165CM
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Reviewed 4 weeks ago via mobile

We have been here to this Hotel for the last 3 months. Originally from San Antonio, this has been by far the best place we have stayed. Staff is friendly, we have gotten our room an hour early each time. Roomy, clean. One fallback is we keep missing the pool. It is off the Main Heyday, but convenient to almost...

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Thank Maricela V
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your time and feedback! Please keep us in mind in the future. We are here to serve! Sincerely, Hilda Falciola - General Manager

Reviewed 4 weeks ago via mobile

I had a really nice visit. I tried to get an early check-in at 10am which they could not grant (understandable), but they let me store my luggage and take the shuttle before we checked in for the night. We were the only ones in it to six flags! No shuttle back to hotel. Room was pretty okay, and bathroom...

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Helpful?
Thank Annamarie H
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear valued guest, Thank you for staying with us and for your feedback. I apologize for any inconvenience the shuttle schedule may have caused you and your family. We hope you will continue to stay with us in the future and that will allow us to better serve you in the future. Sincerely, Hilda Falciola - General Manager

Reviewed 19 March 2017 via mobile

Wyndham garden is a very good hotel with friendly staff. Kristienne and her staff was very friendly. This hotel is located close to Six Flags and a large mall for retail therapy. I would recommend this hotel.

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Helpful?
Thank Lisa B
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for staying with us and we appreciate your comments. We hope you will keep us in mind for all your future stays in San Antonio. We are here to serve. Sincerely, Hilda Falciola - General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wyndham Garden near La Cantera Parkway is a luxury hotel near Six Flags Fiesta Texas, the Shops at La Cantera, UTSA Campus, Valero Corporate Headquarters, the Alamo, and many golf courses. ... more   less 

Additional Information about Wyndham Garden San Antonio near La Cantera

Address: 6809 N Loop 1604 W, San Antonio, TX 78249-1127 (Formerly Four Points by Sheraton San Antonio Northwest)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $154 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden San Antonio near La Cantera 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Northwest Hotel San Antonio
4 Points By Sheraton San Antonio Northwest
Wyndham Garden San Antonio Near La Cantera Texas
Hotel Style:
#27 Best Value Hotel in San Antonio
#50 Family Hotel in San Antonio
#50 Romantic Hotel in San Antonio
#63 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden San Antonio near La Cantera staff and other travellers.
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Questions? Get answers from Wyndham Garden San Antonio near La Cantera staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother, you'll be disappointed!”
kimpC8659HL, 30 Mar 2017 | Read review
“Our room looked out over the parking lot. Reading reviews, I felt this was a good way to keep an eye on our car.”
terryj424, 13 Mar 2017 | Read review
“Get rooms on the sixth floor - the view is awesome and rooms are generally quieter”
divyamonalisaa, 24 Feb 2017 | Read review
“I always park on the Front Side under the lights and stay on the 5th or 6th floor facing the lighted parking lot.”
bc292016, 17 Feb 2017 | Read review
“Get a room with the bed on the left-hand side as you enter.”
joecascio, 29 Jan 2017 | Read review
5 of 5