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Rodeway Inn at Lackland AFB

63 reviews
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Traveller (8)
Room & Suite (11)
Dining (2)
Overview
  • Excellent11%
  • Very good29%
  • Average23%
  • Poor14%
  • Terrible23%
3 days ago
“GROSS”
26 Jul 2017
“They havent improved anything from previous reviews”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)Write a Review
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1 - 5 of 61 reviews
Reviewed 3 days ago

We stayed here when my brother in law was graduating, as a last minute stay after driving for 13 hours. Sheets were so disgusting with makeup and hair on sheets and pillow cases. had to change everything in room completely. Lady in front could of...More

Thank jagallegos
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded yesterday

Dear Guest, I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay...More

Reviewed 27 July 2017 via mobile

I wish I would have read the reviews before we booked this hotel. The management responses to the prior bad reviews states they will make improvements to ensure future visits are better. They have not improved. The linens were grossly stained. The bedspread was stained...More

1  Thank Tamik09
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded yesterday

Dear Guest, I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay...More

Reviewed 11 March 2017 via mobile

It was approximately 6 miles from Lackland. I was side tracked thinking it was located near Lackland Base so thought it would be good for travelers. The linen was so nastily stained. There was blood on the bed skirt thing which looked fresh. The linen...More

1  Thank jetsetter369
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded 6 June 2017

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 2 February 2017

We stayed here for BMT Graduation Jan 25 to30. Upon entering the room there was an overwhelming pine sol smell but the room was visually not clean and mirrors were smudged. Bedding had lots of holes in blankets on the bed. Dingy white linens. Friday...More

Thank Tricia K
Response from RodewayInnLackland, General Manager at Rodeway Inn at Lackland AFBResponded 6 June 2017

Dear Tricia , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and...More

Reviewed 20 September 2016

It was OK. The price was right and it's close to base but the neighborhood is shady. Breakfast wasn't stocked and had to look for someone to refill coffee and other drinks. It definitely did not feel safe to be outside after dark. If you...More

Thank Lucy557
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded 21 September 2016

Dear Guest, Thank you so much for responding to our survey. We are so pleased when Guests take the time to provide such a thorough review, especially when it is one that is so complimentary. We will also be sure to tell our staff about...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
USD 52 - USD 81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 52 - USD 81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (8)
Room & Suite (11)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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sarina2602
6 June 2017|
Answer
Response from RodewayInnLackland | Property representative |
We are only half mile from the gate and every weekend we have 90% of the gradations family stay with us .we are exterior small 40 rooms property with free breakfast ,Wi-Fi ,outdoor pool etc .if you are looking for nice and... More
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Votes
Room Tips
"Don't ever get a room at this hotel!"
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"Not a good choice!!!"
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"Ask for a room close to the lodging office so your morning walk to breakfast is even shorter! :)"
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"We stayed in 109 which has a tree and picnic table out front to sit and read and sip some cool beers."
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