We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hyatt Place San Antonio/Riverwalk

Booking.comUSD 142*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Hyatt Place San Antonio\/Riverwalk
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,051 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,001: English reviews
Start your review of Hyatt Place San Antonio/Riverwalk
 Click to rate
Reviewed 2 days ago NEWvia mobile

Nice room and big enough space for family of four. Nice pool right on river walk down the stairs awesome place You can get buffet in morning and ready to go. Nice area to be around and quiet Got points for staying there Friendly for kids

 Report
Helpful?
Thank Laila V
Senoia, Georgia
Reviewed 2 days ago NEWvia mobile

We had a very nice room with a sitting area as well as bathroom sink outside the bathroom and frig. Toilet and tub were in an extremely small area that made it hard to shut the door but honestly wasn't a problem for us. Also had a nice little balcony with 2 chairs. It is directly on the river and...

 Report
Helpful?
Thank ROBYN1235
New Baltimore, Michigan
Reviewed 3 days ago NEW

Large room, pleasant,helpful staff, enjoyed the good breakfast each morning. Stayed 7 days, price was affordable! The Hyatt Place is within walking distance to everything we wanted to see & do in San Antonio!

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Camille E
San Antonio, United States
Reviewed 5 days ago NEW

This is a substandard hotel IMO. It's quite a hike in the heat to get to the part of the River where the fun is. The rooms are uncomfortable; the breakfast is swill; and parking costs you. There are much better choices around.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 641denniso
Frisco, Texas
Reviewed 6 days ago NEW

The room overall was nice and large EXCEPT for the bathroom!! It was smaller than the closet! I would have more room In an RV! The door barely got by the toilet and the shower was so tiny you had to stand sideways if your elbows were out to wash your hair! Also the towel rack was inside the shower!!...

 Report
Helpful?
Thank MsVic
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a survey. We are very aware of the size of the restrooms. We wish there was something we could do about this, but that is an ownership decision. Coffee makers are provided in all guest rooms, this is the reason coffee is not out after breakfast.

Winooski, Vermont
Reviewed 6 days ago NEWvia mobile

Was here for a meeting and the staff was so welcoming and friendly! Computers were a little slow at check in but they kept smiling and engaging with us it was very nice. Location is perfect, across from the Alamo and down another elevator to the Riverwalk. Rooms were good sized and clean, beds were very comfy. Will definitely be...

 Report
Helpful?
Thank FLTIFF
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. we appreciate the comments and look forward to seeing you again.

Houston, United States
Reviewed 6 days ago NEW

On happy with my stay. Check in staff was not friendly . Check out stuff was better friendly and helpful. Breakfast was terrible. Location was OK. I called to check the price on everything before I got there I was told there was a $15 parking fee but they did not mention it was going to be a $15 and...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Roshanee R
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to complete a survey. We apologize the stay was not what you expected.

Reviewed 1 week ago

The hotel is located off the hassle and bustle of the river walk ... yet a 3 minute walk and you are in the middle of it. The hotel is quiet has great work space in the room. My room did not have hot water at the sink nor in the wet bar area. The bathroom door did not close...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank Janiam33
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for posting the review. We apologize for the restroom size, bad design error. The wet bar is not designed to have hot water, only cold.

Reviewed 1 week ago

Terrible, won't stay here again. Over charged. Lady staff members were not friendly. Submitted my state tax exemption form when i arrived, so I wouldn't get state taxes added, your staff did it anyway. Didn't notice it till it was to late.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank normas996
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Our apologies about the tax situation. Our hosts are not able to remove the taxes until check out. This is the way our computer system is designed, not that they ignored your request.

George West Texas
Reviewed 1 week ago

Short walk to main attractions on river, but this hotel on quiet part of the river. Very nice. People walking and jogging. Nice, new hotel. Hotel staff very friendly and helpful . Bed comfortable . Nice big room

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Diana O
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the kind comments and hope to see you again.

320 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (198)
Viewed
Hotel & Grounds (38)
Viewed
View from Room (13)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (37)
Viewed
Bathroom (10)
Viewed
Pool/Beach Area (3)
Viewed
Dining (8)
Viewed
Other (88)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (116)
Viewed
Amenities (6)
Viewed
Double Room with Sofa Bed (37)
Viewed
King Room with Sofa Bed (33)
Viewed
Pool (6)
Viewed
Dining (8)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Holiday Inn San Antonio Riverwalk
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#12 of 354 in San Antonio
1,089 reviews
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#22 of 354 in San Antonio
2,905 reviews
Show Prices
Show Prices
Show Prices
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
2,959 reviews
East Side
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Parking fee $15.00 per night ... more   less 

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 South St. Mary's Street, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > East Side
Price Range: $167 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Hyatt Hotels Corporation, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Hyatt Place San Antonio/Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hyatt Place San Antonio/Riverwalk Texas
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Antonio/Riverwalk staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Hyatt Place San Antonio/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bathroom larger than a closet!!”
MsVic, 22 May 2017 | Read review
“It was fun to have a view of the riverwalk to see the various things floating along the river.”
vbrey, 11 Apr 2017 | Read review
“Room 1037 is not good...phone doesn't work and TV is weird spot.”
David45645, 18 Mar 2017 | Read review
“Do the River Walk!”
lyn2716, 16 Feb 2017 | Read review
“Ask for a room with a balcony.”
magikalerikal, 15 Feb 2017 | Read review
5 of 5
Booking.com
USD 142* /night
View Deal
AMOMAUSD 300
Expedia.comUSD 142
Hyatt.comUSD 142
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates