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04/12/2017 05/12/2017
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    Hyatt Place San Antonio/Riverwalk

    601 South St. Mary's Street, San Antonio, TX 78205-3432
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    04/12/2017 05/12/2017
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    USD 156*
    USD 166*
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    Traveller (238)
    Room & Suite (129)
    Dining (21)
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    Overview
    • Excellent47%
    • Very good34%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the river” (137 reviews)
    “minute walk” (60 reviews)
    “tiny bathroom” (10 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec.5 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,181)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 1,127 reviews

    Reviewed 4 days ago

    I would expect a better view than a row of air conditioning units from my room. Dusty access panel to under the tub was open upon entering the room and not latched closed. AC unit in the room had some issues but did cool the...More

    Review collected in partnership with Hyatt Hotels
    Thank experienedtraveler
    Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded 3 days ago

    Thank you for taking the time to post a review. Your comments will be shared with the staff. Our apologies the visit was not up to expectations.

    Reviewed 5 days ago

    although the hotel is called Hyatt Place/Riverwalk it is not actually on the riverwalk. It has a beautiful walkway along the river that passes by a dam as it leads to the actual riverwalk about a quarter of a mile away. The hotel staff is...More

    Review collected in partnership with Hyatt Hotels
    Thank 441jeannineb
    Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded 3 days ago

    We are glad you enjoyed your stay. The Riverwalk actually stretches for several miles, north and south of the entertainment district. Many guests actually choose our hotel to get away from the nightly noise and the crowds. We hope you will return in the bear...More

    Reviewed 1 week ago

    I was in San Antonio last week on business for a meeting at the Grand Hyatt. I was extremely pleased with the hotel accommodations. The space I was provided was more than adequate and the room well appointed. My only complaint was that the hotel...More

    Thank John08753
    Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded 5 days ago

    Thank you for taking the time to post the review. We appreciate your comments.

    Reviewed 1 week ago

    It was by the riverwalk that was a plus, but room 409 the bathroom door kept getting stuck by the toilet. We had to pull the toilet seat up each time we had to use a bathroom to close the door a d opening it.

    Review collected in partnership with Hyatt Hotels
    Thank sabra20172017
    Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded 1 week ago

    Thank you for taking the time to post a review. We do apologize for the design of the restroom, unfortunately there are no plans for renovations at this time.

    Reviewed 1 week ago

    I am a Lifetime Diamond Member with Hyatt. I have stayed at hundreds of their properties all around the world, including dozens of Hyatt Place properties. This one was, at best, approaching average. The property is tired and desperately needs a facelift. As a loyal...More

    Review collected in partnership with Hyatt Hotels
    Thank Jim H
    Response from GeorgeHaas, General Manager at Hyatt Place San Antonio/RiverwalkResponded 1 week ago

    Our apologies your stay did not meet your expectations.

    Hotel Contessa
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Room Service
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 127 - USD 254 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #54 Family Hotel in San Antonio
    • #68 Romantic Hotel in San Antonio
    • #76 Business Hotel in San Antonio
    • Room types
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Splitty, Orbitz, Cancelon, Hotwire, TripOnline SA and getaroom.com so you can book your Hyatt Place San Antonio/Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Hyatt Place San Antonio/Riverwalk Hotel San Antonio ,
    • Amerisuites San Antonio ,
    • Amerisuites Riverwalk San Antonio ,
    • Hyatt Place San Antonio/Riverwalk Texas
    Add Photo Photos
    Traveller (238)
    Room & Suite (129)
    Dining (21)
    Pool & Beach (10)
    Hotel & Grounds (181)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
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    .73 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    carol1091
    10 September 2017|
    AnswerShow all 5 answers
    Response from Tony K | Reviewed this property |
    I am not sure. We drove in.
    0
    Votes
    thall54
    8 July 2017|
    AnswerShow all 5 answers
    Response from kkhill87 | Reviewed this property |
    Out the back door and down the stairs....but it's not in the loud and busy part. It's a good 10-15 minute walk to the convention center.
    0
    Votes
    melunicorn
    6 July 2017|
    AnswerShow all 3 answers
    Response from kkhill87 | Reviewed this property |
    Not anymore
    1
    Vote
    Room Tips
    "Pay a little extra and get a view of the river."
    Read review
    "I suggest paying a little more for a room with an outside view for sure!!"
    Read review
    "Choice of King with a pull out or two doubles with a pull out. Great if you have a family x 2 children"
    Read review
    "Ask for a room facing the river"
    Read review
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